My 8 month old iPhone 13 suddenly decided not to turn on even though it was fully charged. Apple in Regent St checked it out and concluded it was a faulty logic board for which they would charge £380... See more
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Location
Switch location15 The Quadrant, TW9 1BP Richmond Upon Thames, GB
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See what reviewers are saying
I’m very happy with the service at this Vodafone store. A special thank you to Uzeir and Hamza, who were extremely helpful, friendly and welcoming. They were both very patient and made the whole proce... See more
Company replied
I walked into the Richmond branch to a smiling helpful young man by the name of Uzair. He was charming, helpful and extremely informative. I got a great mobile plan in no time at all. He was extremely... See more
Company replied
I recently completed my Vodafone upgrade with Uzair, and the service was outstanding. Uzair is professional, knowledgeable, and made the whole process quick and straightforward. What made the exp... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Richmond
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
15 The Quadrant, TW9 1BP, Richmond Upon Thames, United Kingdom
4.7
Excellent
130 reviews
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Reply from Vodafone UK - Richmond
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Chris in Richmond was super patient
Chris in Richmond was super patient
July 3, 2024
Unprompted review
Reply from Vodafone UK - Richmond
Hi Larry,
Thank you for your review. If you need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks again, Vodafone Social Media Team
Bought a VOXI roaming pass for Europe
Bought a VOXI roaming pass for Europe. Fardin was very helpful.
June 27, 2024
Unprompted review
Reply from Vodafone UK - Richmond
Hi. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please come and chat to us over on Live Chat https://www.voxi.co.uk/contact-us or social media:
- Facebook: http://m.me/VOXIUK
- X : https://twitter.com/messages/compose?recipient_id=867380893731745792
VOXI Social Media Team
Excellent customer support
Jawhid, from Vodafone Richmond Upon Thames, was extremely helpful to me recently. I had lost my phone but he was able to retrieve most of the data for my new one. This took him some time, and his manner was courteous and helpful throughout. I would definitely go back to this branch and is one reason I continue to use Vodafone despite being advised to buy a phone instead.
June 17, 2024
Unprompted review
Reply from Vodafone UK - Richmond
Hi Mary,
Thank you for taking the time to share this positive feedback with us, we're so happy you had a great experience and got the help you needed.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Needed help with my bill
Needed help with my bill - very happy with service I got in Richmond explaining my bill and the pro rata thing!
June 26, 2024
Unprompted review
Reply from Vodafone UK - Richmond
Hi Ciara,
Thanks for sharing this 5 star feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Good store
Went to the store in Richmond, very happy with my TalkMobile deal.
June 14, 2024
Unprompted review
Reply from Vodafone UK - Richmond
Hello, Gozde,
Thanks for taking the time to leave your review. It's always lovely to read great feedback, and we're glad you've had a positive experience in our Richmond store.
If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
THANK YOU very much for replacement of…
THANK YOU very much for replacement of sim.
May 25, 2024
Unprompted review
Reply from Vodafone UK - Richmond
Hi Cihan. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great job
Great job. Managed to get a travel sim in 10 mins. Chris was helpful.
May 19, 2024
Unprompted review
Reply from Vodafone UK - Richmond
Hi Arla,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful and knowledgeable store…
Very helpful and knowledgeable store manager. Excellent!
May 8, 2024
Unprompted review
Reply from Vodafone UK - Richmond
Hi Hugh,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Good staff in Richmond Vodafone 👍🏽
April 30, 2024
Unprompted review
Reply from Vodafone UK - Richmond
Hi. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Richmond
Hi Amar. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chris was very helpful and patient
Chris was very helpful and patient
April 18, 2024
Unprompted review
Reply from Vodafone UK - Richmond
Hi there,
Thank you for reviewing and sharing this feedback for Chris.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
What made my experience great was the customer service
What made my experience great was the reassurance and patience. I was told everything up front, questions were answered great and came out the store happy and with a good contract deal.
April 6, 2024
Unprompted review
Reply from Vodafone UK - Richmond
Hi Uroosa,
Thank you for taking the time to leave us a review. It's really great to hear your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great Service
Received great service from Chris and the whole team in the Vodaphone store in Richmond helping me with advice and upgrading my phone.
March 27, 2024
Unprompted review
Reply from Vodafone UK - Richmond
Hi. Thank you for your review for Chris. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Very pleasant person looking after me with a lot of patience. Good experience.
March 15, 2024
Unprompted review
Reply from Vodafone UK - Richmond
Hey there!
Thanks so much for this great feedback. We're so glad you had such a positive experience in store.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Brilliant service.
March 2, 2024
Unprompted review
Reply from Vodafone UK - Richmond
Hi ND,
Thank you for taking the time to leave us a review and share this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Absolutely sensational experience
Absolutely sensational experience. Transferred from 1pMobile to Talkmobile and the difference is crazy. Thanks to richmond staff
February 21, 2024
Unprompted review
Reply from Vodafone UK - Richmond
Hi there,
Thank you for your review. It’s great to hear of your positive experience in store Svetlana.
Thanks,
Vodafone Social Media Team
Great service from Munaf and team
Great service from Munaf, he really went the extra mile to find me a good deal!
January 30, 2024
Unprompted review
Reply from Vodafone UK - Richmond
Hi Dani,
This is a great review for Munaf. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Reply from Vodafone UK - Richmond
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
I upgraded my phone in Richmond store
I upgraded my phone in Richmond store. The staff were really friendly and welcoming. Definitely my best experience in a Vodafone store!
May 27, 2023
Unprompted review
Reply from Vodafone UK - Richmond
Hey Joella,
Thank you for taking the time to review and share this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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