Michaela was so patient, explained everything and worked hard to ensure we got the best deal. She saved me money on my broadband and phone bills as I had been struggling to pay. Excellent service!
Company replied
Location
Switch locationUnit 18 , Liberty 2 Shopping Centre, RM1 3EE Romford, GB
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See what reviewers are saying
I had such a lovely experience with Gurpz at Vodafone! She was incredibly kind, patient, and professional throughout my visit. It’s rare to meet someone who genuinely cares about helping customers,... See more
Company replied
Gary is doing excellent services for me . I am so appreciate. I will ask him to do updates for me in the future.
Company replied
Visited Vodafone branch at Liberty Mall Romford. We have been welcomed by Michaela and Tam. They helped us with the products we searched for and solved many problems that we had before at another br... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Romford
Written by the company
Contact info
Unit 18 , Liberty 2 Shopping Centre, RM1 3EE, Romford, United Kingdom
4.9
Excellent
257 reviews
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Excellent customer service …
The customer service assistant Taimiur was excellent very patient explained everything thoroughly and explained the various options
May 19, 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Michaela was Excellent
Michaela was so patient, explained everything and worked hard to ensure we got the best deal. She saved me money on my broadband and phone bills as I had been struggling to pay. Excellent service!
May 15, 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey Kaz,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gary is doing excellent services for me…
Gary is doing excellent services for me . I am so appreciate. I will ask him to do updates for me in the future.
May 14, 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey Lixin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tam is extremely professional
Tam is extremely professional. Provide me all the information I need. Gave me choices without pushing.
Thank you Tam
May 4, 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey Rahel,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I had a really good service from Nagma…
I had a really good service from Nagma today, she is amazing.
May 1, 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey Florentin,
Thanks for the lovely review and fantastic support for Nagma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great expeirience with Tam
Very helpful - great service and great support
April 25, 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey John,
Thanks for the lovely review and fantastic support for Tam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Gareth was patient
Gareth was patient, clear on my options available and made the experience smooth and painless. Great experience!
April 22, 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpfull
Made the transition very smooth and easy and explained everything in detail and in a way I would understand! And was very helpful. 100% recommend :)
April 21, 2026
Unprompted review
Reply from Vodafone UK - Romford
Hi Harley 🙂 We're glad you've had a smooth experience with us! If you ever need any extra help from us in the future you know where we are. I hope you enjoy the rest of your day. Liam
Very helpful and friendly!!
April 18, 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Its my personal experience whenever you…
Its my personal experience whenever you visit this store get in touch with NAGMA best customer service ever I have .
April 15, 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey Noor,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Happy with service today
April 12, 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey Francisc,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
I been to Vodafone store last week
I been to Vodafone store last week , there was a lovely lady called Nagma. She helped me to resolved my issue with the phone. Had a great service from her. She was really patient throughout. She is amazing advisor.
March 27, 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey Malik,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Kayla was very helpful and did…
Kayla was very helpful and did everything she could to make sure we were happy with our phone purchase! Thank you so much
March 26, 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey Tatiana,
Thank you for the wonderful review and the fantastic support for Kayla.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Romford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Sales guy Ferit really helpful
Sales guy Ferit really helpful, explained everything he was doing on my phone, then even got me a cheaper monthly rental on 2 of my phons. Quick and polite service.
March 12, 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey Barbara,
Thanks for the lovely review and fantastic support for Ferit.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
He was very helpful and he is very good…
He was very helpful and he is very good at his job. Very time I com here he is always ready to help
March 11, 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey Ebude,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was at Vodafone Romford this morning
I was at Vodafone Romford this morning. Mr Tony Fernando helped me to transfer my data to a new phone. He was very professional, patient and very helpful. I was very anxious but I am very pleased and relieved now.
February 27, 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey Janine,
Thanks for the lovely review and fantastic support for Mr Fernando.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kayla was amazing
Kayla was amazing she explained everything well, she made sure I was getting the best deals. I'm going home a very happy woman 10/10
February 15, 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey Adelle,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer service was good
Customer service was good, very polite and friendly.
Nagma was very nice to me and helpful, advised and offered me a good deal. Thanks Nagma😘
February 13, 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service 100 percent better…
Very good service 100 percent better than EE
January 27, 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey Ann,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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