Visited the romford store and was served by Gary. He was patient and full of knowledge. He really narrowed it down into exactly what I needed in a phone. He also went above and beyond, helped me with... See more
Company replied
Location
Switch locationUnit 18 , Liberty 2 Shopping Centre, RM1 3EE Romford, GB
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See what reviewers are saying
I had such a lovely experience with Gurpz at Vodafone! She was incredibly kind, patient, and professional throughout my visit. It’s rare to meet someone who genuinely cares about helping customers,... See more
Company replied
Helpful with customers including me helped me blacklist my stolen iPhone and very nice workers and helped me with every questions I had in doubt in my mind. I would recommend people to come here and g... See more
Company replied
Nagma is extremely helpful and personable. She helped me with my son’s sim originally and has helped with the upgrade of our phone plans x 3. Very happy with her and smooth process and help. Nagma... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Romford
Written by the company
Contact info
Unit 18 , Liberty 2 Shopping Centre, RM1 3EE, Romford, United Kingdom
4.9
Excellent
273 reviews
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Amazing service by Gurpz
Amazing service by Gurpz. Amazing customer service!
October 9, 2025
Unprompted review
Reply from Vodafone UK - Romford
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Michaela was absolutely fantastic
Michaela was absolutely fantastic, exceptional customer service, would highly recommend to others. Sorted me out with a new upgrade and also advised on my other family contract lines.
September 20, 2025
Unprompted review
Reply from Vodafone UK - Romford
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Nagma helped us upgrade a phone
Nagma helped us upgrade a phone. She was very polite and patient with us. This made the process very easy. Thankyou
September 18, 2025
Unprompted review
Reply from Vodafone UK - Romford
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Got served by Tam he helped me get the…
Got served by Tam he helped me get the sim that suited my needs. He explained everything to me which made me have a very good experience
September 17, 2025
Unprompted review
Reply from Vodafone UK - Romford
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Ali helped me with everything he has…
Ali helped me with everything he has given me the best experience and explained everything to me so I understood everything
Thank you so much
September 15, 2025
Unprompted review
Reply from Vodafone UK - Romford
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great customer service
Great customer service. Kayla was so helpful and took time to explain and ask me about everything. No pressure and clearly understood what we needed as a family. Thank You Kayla
September 15, 2025
Unprompted review
Reply from Vodafone UK - Romford
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Friendly knowledgeable service
Friendly knowledgeable service. Very helpful and Nagma helped us to change to better contracts without us even asking!
September 12, 2025
Unprompted review
Reply from Vodafone UK - Romford
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
I was served by Tyler at the Romford…
I was served by Tyler at the Romford branch and he provided great service. He done everything that I needed and I was happy. Highly recommend being served by Tyler. Much appreciated
August 19, 2025
Unprompted review
Reply from Vodafone UK - Romford
Hey Mizaanul,
Thanks for the lovely review and fantastic support for Tyler.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Visited Vodafone branch at Liberty Mall…
Visited Vodafone branch at Liberty Mall Romford. We have been welcomed by Michaela and Tam. They helped us with the products we searched for and solved many problems that we had before at another branch of Vodafone. The most lovely people, very helpful and kind. Loved the energy and how they explained everything to us, having patience and really doing their best for us. Vist hour : 15:20-17:00.
Employers names: Michaela and Tam
Location: Vodafone Liberty Mall Romford
August 13, 2025
Unprompted review
Reply from Vodafone UK - Romford
Hey Iuliana,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
An excellent service
An excellent service, the advisor is very proactive and very attentive, I am happy with the service
August 13, 2025
Unprompted review
Reply from Vodafone UK - Romford
Hey Adolfo,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good customer service
Had Tyler, he was quick and effective very nice, great customer service overall
August 1, 2025
Unprompted review
Reply from Vodafone UK - Romford
Hey Evelyn,
Thanks for the lovely review and fantastic support for Tyler.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tyler was very good at the service with…
Tyler was very good at the service with an insight on the job. And very patient
Nice staff.
July 18, 2025
Unprompted review
Reply from Vodafone UK - Romford
Hey Oladimeji,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ben gave fantastic service
Ben gave fantastic service, very helpful and efficient.
July 14, 2025
Unprompted review
Reply from Vodafone UK - Romford
Hey Sadhna,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good experience
Very good experience. Ben was really helpful and went above and beyond. Top service
July 14, 2025
Unprompted review
Reply from Vodafone UK - Romford
Hey Delcho,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Michaela in the Romford store was…
Michaela in the Romford store was really nice, efficient and approachable. She gave me good deals and made me comfortable in store.
July 14, 2025
Unprompted review
Reply from Vodafone UK - Romford
Hey Mary,
Thanks for the lovely review and fantastic support for Michaela.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Romford
Hey Jac,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ali really helped me with all my needs
Ali really helped me with all my needs. The representative demonstrated patience in addressing all requirements.
They provided a new SIM card, answered inquiries regarding Vodafone services, and assisted in selecting the optimal broadband package.
The customer service was excellent, characterized by minimal wait times, efficient and helpful support, and a positive demeanor. This represents the most satisfactory service experience received from Vodafone to date.
July 6, 2025
Unprompted review
Reply from Vodafone UK - Romford
Hey Dd,
Thanks for the lovely review and fantastic support for Ali.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very professional and polite and fully…
Very professional and polite and fully satisfied 😌
June 23, 2025
Unprompted review
Reply from Vodafone UK - Romford
Hi Frank. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Romford
Hi Aamir. We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear about the great support you received.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Such great service,Tyler was…
Such great service,Tyler was helpful.friendy and explained everything. Thanks so much.
June 20, 2025
Unprompted review
Reply from Vodafone UK - Romford
Hey Sara. We appreciate you taking the time to leave us such a fantastic review. We're so happy to hear that you found our service helpful and friendly!
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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