Visited the romford store and was served by Gary. He was patient and full of knowledge. He really narrowed it down into exactly what I needed in a phone. He also went above and beyond, helped me with... See more
Company replied
Unit 18 , Liberty 2 Shopping Centre, RM1 3EE Romford, GB
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Visited the romford store and was served by Gary. He was patient and full of knowledge. He really narrowed it down into exactly what I needed in a phone. He also went above and beyond, helped me with... See more
Company replied
I had such a lovely experience with Gurpz at Vodafone! She was incredibly kind, patient, and professional throughout my visit. It’s rare to meet someone who genuinely cares about helping customers,... See more
Company replied
Helpful with customers including me helped me blacklist my stolen iPhone and very nice workers and helped me with every questions I had in doubt in my mind. I would recommend people to come here and g... See more
Company replied
Nagma is extremely helpful and personable. She helped me with my son’s sim originally and has helped with the upgrade of our phone plans x 3. Very happy with her and smooth process and help. Nagma... See more
Company replied
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Unit 18 , Liberty 2 Shopping Centre, RM1 3EE, Romford, United Kingdom
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Where nice assistant manager Gary!!!
I know from all the time that I use Vodafones.
He is very helpful, patient and gentle
Thanks for having so great team members

Reply from Vodafone UK - Romford
Very good and helpful customer service by Gurpa today. Thank you for your patience and clear information.

Reply from Vodafone UK - Romford
Very helpful and understood every question that was asked and helped 100%

Reply from Vodafone UK - Romford
Left with a great deal Tam and the rest of the staff were amazing

Reply from Vodafone UK - Romford
It was a wonderful experience.Staff was very helpful and friendly.

Reply from Vodafone UK - Romford
Excellent experience, Gary was very clear in his explanations and went through the process patiently.
I was very pleased as he did not rush through with my time here

Reply from Vodafone UK - Romford
Good service and friendly staff.
Ben was incredibly helpful and welcoming.

Reply from Vodafone UK - Romford
Services was extremely swift and fast. They were helpful.

Reply from Vodafone UK - Romford
The lady assistant Gurpreet was most helpful, professional and patient in dealing with our enquiry to well after the shop closing time.

Reply from Vodafone UK - Romford

Reply from Vodafone UK - Romford
Tamer was very helpful, he talked us through all our offers and choices available. He was smile all the time which made us welcomed to Vodafon.

Reply from Vodafone UK - Romford

Reply from Vodafone UK - Romford
Tam was so helpful & polite and explained every thing perfectly thanks again

Reply from Vodafone UK - Romford
I enjoy the time with Gurpz, she was is nice person and find me the best deal and good discount!
Thank you

Reply from Vodafone UK - Romford

Reply from Vodafone UK - Romford
Ben was really helpful and took my problem in such consideration and was very patient with me gave me so many solutions and was able to give me the best end result

Reply from Vodafone UK - Romford
Tam was very kind and helped me make a new contract, explained everything in detail and I left very satisfied

Reply from Vodafone UK - Romford
Tam was very helpful and we got a very good deal

Reply from Vodafone UK - Romford
Tam is an amazing and professional employee in your company. He helped me so much and gave me really good deals ! It’s hard to find this days people like him !! Thank you Tam

Reply from Vodafone UK - Romford
Tam was very helpful with me and information was clear

Reply from Vodafone UK - Romford
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