Visited the romford store and was served by Gary. He was patient and full of knowledge. He really narrowed it down into exactly what I needed in a phone. He also went above and beyond, helped me with... See more
Company replied
Location
Switch locationUnit 18 , Liberty 2 Shopping Centre, RM1 3EE Romford, GB
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I had such a lovely experience with Gurpz at Vodafone! She was incredibly kind, patient, and professional throughout my visit. It’s rare to meet someone who genuinely cares about helping customers,... See more
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Helpful with customers including me helped me blacklist my stolen iPhone and very nice workers and helped me with every questions I had in doubt in my mind. I would recommend people to come here and g... See more
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Nagma is extremely helpful and personable. She helped me with my son’s sim originally and has helped with the upgrade of our phone plans x 3. Very happy with her and smooth process and help. Nagma... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Romford
Written by the company
Contact info
Unit 18 , Liberty 2 Shopping Centre, RM1 3EE, Romford, United Kingdom
4.9
Excellent
274 reviews
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Served by Tam :)
I really experienced a good customer support by Tam
January 13, 2024
Unprompted review
Reply from Vodafone UK - Romford
Hey Ravali,
Thanks for the feedback and support for Tam!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Served by Teri
Served by Teri, helped me with my upgrade. Lovely and very helpful. Thank you
January 10, 2024
Unprompted review
Reply from Vodafone UK - Romford
Hi Mihai,
Thank you for your review and feedback for Teri.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Romford
Hey Paul,
Thanks for letting us know Teri provided great customer service, and thanks again for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Terri was amazing
Terri was amazing. Very informative and helped me sort out my contract. 10/10
December 30, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Thank you Teri
Came into store to get iPad for son for chrstmas. Teri was very helpful and explained everything so I understood.
Very nice and friendly service.
Also got new sim contract as I was paying more with three.
I will defiantly be back to Vodafone Romford
December 23, 2023
Unprompted review
Reply from Vodafone UK - Romford
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great customer service
Today I met Lucy . She was really kind and she gave me all the important details to choose the best option for me. She answered all my question kindly .
December 21, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hey Larisa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent Customer Service
It was a swift and fantastic customer service I got from the front office staff I met Gary. A pleasant person who acted professionally taking me through all the ongoing Vodafone products and their value exchange. No regret visiting Vodafone Romford office today.
December 18, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hey Rufus,
Thank you for taking the time to review, and share your feedback. We appreciate it.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Teri helped me with my upgrade
Teri helped me with my upgrade. She was very friendly and professional. Explained everything in detail and left understanding everything i was signing for.
Thank you for the great service as i always have good interactions with the advisors there and will be back.
December 16, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hey Albert,
Thanks for the lovely review and fantastic support for Teri.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lucky is lovely
Lucky is lovely
Understand her roll
She really puts smiles to people.
I would love to meet her again.
Thank you so much
Lucky.
Mrs Theopilia Plummer
December 5, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hi there,
This is lovely feedback for Lucky. Thanks for your kind words.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I was today to upgrade my account with…
I was today to upgrade my account with a samsung s23 ultra.. very nice lady...she spoke with me very nicely. Good job for today... 5 stars..✌🏻✌🏻✌🏻✌🏻✌🏻
November 26, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hi Valentin,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Tam and Gary were both amazing
Tam and Gary were both amazing. I came into the Romford store very frustrated with my phone and they were able to sort it out with a big smile.
They are very knowledgeable and explained what I need to do if it’s not working..
Thanks guys 5star treatment
November 26, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hi Vanetta,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Teri was great and very quick service!
November 26, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hi Vasile,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Teri helped me with my upgrade
Teri helped me with my upgrade, great service very helpful and patient.
Thank you
November 20, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Verry great service from Teri
Verry great service from Teri, she gave me very good advice with my plan.
November 19, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hi. Thank you for your review for Teri. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lucy was a legend
Lucy was a legend! She was really cheerful and helped me with everything I needed. Turns out we even have a few things in common, too, haha!
November 3, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hey Mel,
Thanks for the lovely review and fantastic support for Lucy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Tam was brilliant really helpful and…
Tam was brilliant really helpful and made me smile very helpful amazing outcome many thanks
November 2, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hey Reece,
Thanks for the lovely review and fantastic support for Tam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Teri helped me with my upgrades and…
Teri helped me with my upgrades and transferring all of my data to my new phone. Very friendly and helpful thank you
October 28, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hi Nikolajus,
Thank you for taking the time to review, and share your feedback for Teri.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Ferit was really good
Ferit was really good , he provided me an amazing customer services and he was friendly too.
October 24, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hi Ola,
This is lovely feedback for Ferit. Thanks for taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Thank you 😊
I went into the shop to decide on a new phone and a monthly plan.
Teri, the adviser that offered to help was very patient and knowledgeable. After a long chat, I agreed to continue my contract with Vodafone and I also selected an amazing new phone. Also lovely input and amazing energy and positivity from her colleague Ferit.
Overall a smooth, great experience, highly recommend this tiny shop.
Thank you!
October 22, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hi Ioana,
This is a great review for Teri. I’m glad to hear you found the best option for you when visiting the store. Thanks for sharing your experience.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Amazing service from Lucy
Amazing service from Lucy. Such a friendly lady and helped me thoroughly. Thank you so much!!
October 20, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
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