Visited the romford store and was served by Gary. He was patient and full of knowledge. He really narrowed it down into exactly what I needed in a phone. He also went above and beyond, helped me with... See more
Company replied
Location
Switch locationUnit 18 , Liberty 2 Shopping Centre, RM1 3EE Romford, GB
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See what reviewers are saying
I had such a lovely experience with Gurpz at Vodafone! She was incredibly kind, patient, and professional throughout my visit. It’s rare to meet someone who genuinely cares about helping customers,... See more
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Helpful with customers including me helped me blacklist my stolen iPhone and very nice workers and helped me with every questions I had in doubt in my mind. I would recommend people to come here and g... See more
Company replied
Nagma is extremely helpful and personable. She helped me with my son’s sim originally and has helped with the upgrade of our phone plans x 3. Very happy with her and smooth process and help. Nagma... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Romford
Written by the company
Contact info
Unit 18 , Liberty 2 Shopping Centre, RM1 3EE, Romford, United Kingdom
4.9
Excellent
274 reviews
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Lucy has been of great service
Lucy has been of great service, extremely bubbly.
October 18, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hi Orville. Thank you for your review for Lucy. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent Customer service from trei
Excellent Customer service from trei, If i Could give 10 stars i would
October 17, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hey Teo,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amabilitatea
Amabilitatea, o persoana foarte plăcută și foarte profesionista
October 16, 2023
Unprompted review
Reply from Vodafone UK - Romford
Thanks for the brilliant feedback, Leonie! It's really appreciated.
Vodafone Social Media Team
I really had a great experience at…
I really had a great experience at Vodafone Romford today, especially with Lucy. She really helped me a lot and gave time to talk me through everything. If you guys want to do your phone upgrade or sim upgrade, I’d highly suggest to come to this branch because everyone was so friendly.
October 11, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Teri helped me with my upgrade after…
Teri helped me with my upgrade after getting my phone stolen. Very helpful and patient. Friendly girl
Thank you for helping me
October 9, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hey Gerti,
Thanks for the lovely review and fantastic support for Teri.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Teri was very helpful
Teri was very helpful, excellent service with great eye contact. Made me feel very comfortable and helped me to understand everything
October 9, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hey Cheryl,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Gary in the Romford store was very…
Gary in the Romford store was very patient, explained the product and terms well and answered all my questions.
October 7, 2023
Unprompted review
Reply from Vodafone UK - Romford
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Romford
Hi Matt. Thank you for your review for Gary. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lucy help me thank you
October 5, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hi Koos. Thank you for your review for Lucy. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very professional service from teri
Very professional service from teri, she made me feel very comfortable loved the humour and me interaction with the ladies in store. Thank you
October 5, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Teri was very approachable and gives…
Teri was very approachable and gives more options on the product offer..she is an asset to your company..Very professional young lady..I can give her 10 stars if I could.
October 3, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hey Michele,
Thanks for letting us know what an amazing job Teri did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Last time I came into store I was…
Last time I came into store I was served by Tam who was very efficient and made me feel very comfortable. He Spoke me through all of my options in as much detail as possible and was very patient.
I walked away very happy with the service and would recommend Romford Vodafone to everyone.
I met Teri today and she was very pleasant and friendly.
Great team in Romford :)
October 3, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hey there,
Thanks for letting us know what an amazing job Tam did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service from Teri friendly…
Excellent service from Teri friendly and helpful, thank you
October 3, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hey Terry,
Thanks for the lovely review and fantastic support for Teri.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The best experience I ever had
October 2, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hey Abdul,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I give Gary 100% excellent in customer…
I give Gary 100% excellent in customer service 👏 👍
September 28, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hey Amowie,
Thanks for the lovely review and fantastic support for Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Help with a new phone
Gary and Tam where very helpful, full of knowledge and would definitely return if needed. Lovely friendly feel in store.
September 28, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hey Hayley,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Thank you Teri for my sim swap
September 23, 2023
Unprompted review
Reply from Vodafone UK - Romford
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Came in store today had amazing service…
Came in store today had amazing service from both Lucy and Teri,
Service was extremely professional and efficient
Highly recommended
September 23, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hey Shannon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Thank you Teri for your service and help
September 23, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hey Boris,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Teri helped me with my upgrades and…
Teri helped me with my upgrades and helped me reduce my bill. Great friendly service thank you Teri
September 23, 2023
Unprompted review
Reply from Vodafone UK - Romford
Hey Ion,
Thanks for letting us know what an amazing job Teri did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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