Excellent service from Kevin, we needed a new phone and he sorted everything out for us no problems, very pleased with vodaphone
Company replied
Location
Switch location50a Broad Street, HR9 7DY ROSS-ON-WYE, GB
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See what reviewers are saying
We come to the Ross on Wye Vodafone store once a year to sort put our phone contracts, broadband etc and have always found Kevin and his staff to be extremely helpful. We don't feel pushed into buying... See more
Company replied
Friendly approachable staff. Clear options given.
Company replied
Kevin, store manager at Ross on Wye, has been very helpful to my partner and myself over the past few years, his patience and forbearing is wonderful. Transferring information between new and existing... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Ross On Wye
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
50a Broad Street, HR9 7DY, ROSS-ON-WYE, United Kingdom
5.0
Excellent
257 reviews
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Great friendly service always helps…
Great friendly service always helps with any query
February 12, 2025
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi Lois,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
I found Cerys to be extremely helpful…
I found Cerys to be extremely helpful and very knowledgeable. Nothing was too much trouble and the most helpful and friendly Vodafone Sales Advisor I have ever met. I will definitely come back and see her when I want to upgrade and renew my broadband. Thank you for all your help! ☺️🤗
February 6, 2025
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi Simon,
This is lovely feedback for Cerys. Thanks for your kind words and taking your time to share the experience. If you ever need any help, please reach out to us, by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
New phone contract
Knowledgeable staff that made the experience quick and easy for myself
February 5, 2025
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi Aaron,
Thanks for your 5-star review for us. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Local store Ross on wye
Local store. Sorted out new contract in 10 minutes very helpful
February 5, 2025
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hello, Tracey,
This is fantastic to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience
Great experience , always helpful when I come into the shop. Always recommend to friends and family, 87 years of age and Nathan has helped me learn how to use a smartphone.
February 4, 2025
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi Barbara,
Thanks for the great feedback, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Cerys was very helpful and helped me…
Cerys was very helpful and helped me get a good deal
January 20, 2025
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hello, Irene,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kevin was great
Kevin was great. He upgraded my SIM and set up my new phone. Highly recommended!
January 17, 2025
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi David,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Dale was fantastic
Dale was fantastic, really nice & polite. Helped with setting up the new phone & answered stupid questions!
Really nice atmosphere in store too
January 11, 2025
Unprompted review
Reply from Vodafone UK - Ross On Wye
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Good service in store
Good service in store , helped fix my phone when it was not working.
January 9, 2025
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi Jareed,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Kevin
Kevin
Was an amazing customer service. Made our visit with my 84 year old mother painless
December 14, 2024
Unprompted review
Reply from Vodafone UK - Ross On Wye
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Very helpful and clear explanations-…
Very helpful and clear explanations- great service
December 13, 2024
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey John,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kevin
Kevin, store manager at Ross on Wye, has been very helpful to my partner and myself over the past few years, his patience and forbearing is wonderful. Transferring information between new and existing phones. Thank you very much to him and to Vodafone, Terry Draycott
December 4, 2024
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi Robert,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Nathan has been perfect
Nathan has been perfect. Completely knowledgeable and calm whilst dealing with a multitude of problems. Very friendly and courteous. Thank you for such splendid employee.
Barbara McIntyre
November 14, 2024
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi Barbara. Thank you for your review for Nathan. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into Ross Vodafone yesterday and…
Went into Ross Vodafone yesterday and Nathan was very helpful
November 12, 2024
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi Jane. Thank you for your review for Nathan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service
Brilliant service, saved me money on broadband and my sim only!
November 12, 2024
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi Nicholas,
Thanks for your review for us. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.
Thanks again,
Vodafone Social Media team
Good news in Ross on Wye
Kevin is always so helpful and explains mobile phones and costing so clearly.
I have now improved my phone issues thanks to his excellent advice.
November 11, 2024
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hello, Christopher,
It's great to hear about the positive experience which you had with Kevin. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kev & the team are great & always very…
Kev & the team are great & always very helpful
November 9, 2024
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi Ann,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Kevin showed me how to free up storage…
Kevin showed me how to free up storage space. Excellent service as always!
November 9, 2024
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi Vanessa,
Thanks for your review and great feedback!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful and friendly staff
Very helpful and friendly staff. Nathan demonstrated most phones and recommended the best phone for my use.
November 8, 2024
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Caroline,
Thanks for letting us know what an amazing job Nathan did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kevin set us up on broadband
Kevin set us up on broadband. Quick and painless!
November 4, 2024
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hi Tony,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
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