Went into my local Vodafone store in Scarborough to get a new phone deal. Previously tried on the Vodafone app, but there was a problem with the server so I couldn't get anywhere. At the store, afte... See more
Company replied
Location
Switch location13 Westborough, YO11 1UH Scarbrough, GB
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See what reviewers are saying
Tony was absolutely exceptional at both the customer service but also efficiently getting my phone upgraded. He paid attention to detail and was so patient with me making the decision. He took time a... See more
Company replied
Currently on holiday in a Caravan in the Reighton N/Yorkshire area. Wi-Fi available, speed is very low. Visited Vodafone Scarborough for options. April shop assistant knew exactly how to fix the issue... See more
Company replied
After having a terrible service trying to get a new contract with tesco mobile we decided to look at prices with vodafone. Tom was super attentive and helpful. Taking handsets off display so we could... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Scarborough
Written by the company
Contact info
13 Westborough, YO11 1UH, Scarbrough, United Kingdom
4.9
Excellent
209 reviews
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Tony was a big help and explained…
Tony was a big help and explained everything very well
April 30, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Pamela,
Thanks for the lovely review and fantastic support for Tony.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Always very helpful when have needed…
Always very helpful when have needed help with anything
April 29, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Jane,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What an absolute pleasure
What an absolute pleasure, once again, to deal with Tony here at the Scarborough Vodafone branch. He has infinite knowledge, patience and is the reason I return to Vodafone and particularly this branch time and time again. Thank you very very much Tony.
April 29, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Melissa & Steve,
Thanks for the lovely review and fantastic support for Tony.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff were brilliant and very helpful
Staff were brilliant and very helpful
April 27, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Angela,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tj and Tyler were very helpful
Tj and Tyler were very helpful. Got me a great trade in value
April 23, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Jacob,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Tony again for helping me…
Thank you Tony again for helping me again with this second order! All a complicated process but made it much less stressful.
Thank you!
April 13, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Heather,
Thanks for the lovely review and fantastic support for Tony.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Elle was a fantastic help and so very…
Elle was a fantastic help and so very helpful
March 30, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Virginia,
Thanks for the lovely review and fantastic support for Elle.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Tom and Tyler were very helpful in…
Tom and Tyler were very helpful in finding me a sim deal, I will be back once I’m ready for a phone upgrade. :)
March 23, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Olivia
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Tom was extremely helpful and sorted…
Tom was extremely helpful and sorted out our caravan Internet plus my cousins broadband. He was super👍👍.
March 15, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Russ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Professional very helpful
Tom was Professional very helpful. Got me better deal on home broadband. Excellent all round
March 15, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Donna,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Elle was great today handled all very…
Elle was great today handled all very well
March 14, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Darren,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service
We were served by Elle who was brilliant. So helpful and understanding and went over and above to find the best deal for us
March 9, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Angela,
Thanks for the lovely review and fantastic support for Elle.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Scarborough
Hey CHRIS
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
TJ served me in store today and was…
TJ served me in store today and was absolutely brilliant!!!
Not only has he brought my airtime plans down, he has also given me some really good advice with regard to broadband options.
I will be back.
Thank you, Vodafone.
TJ is a very valuable asset for you
March 6, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Natalie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very friendly and informative
Very friendly and informative, guided us through the process brilliantly
February 21, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Lynne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
T J and Tommy where very helpfull…
T J and Tommy where very helpfull professional and sorted my request very promptly would really recommend them
February 20, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Andrew,
Thanks for the lovely review and fantastic support for T J and Tommy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Everyone was very helpful and friendly
Everyone was very helpful and friendly. They explained everything very clearly.
February 19, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Roxanne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly and helpful service
Friendly and helpful service. Quickly found a solution to the problem
February 17, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Celia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
phone contract
we were accompanied by a staff member called tony , he served an incredible customer service answering all questions to the best of his ability, kept the reassurance high ensuring we were happy with what was been said and going on with the new contract coming out & fantastic service , thankyou!!
February 7, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Lucy-Jo,
Thanks for the lovely review and fantastic support for tony. It's always a pleasure to read such kind words.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone issue fixed Scarborough
I called in at the Scarborough store with a problem with my phone and emails . I was helped by TJ .
TJ sorted the issue I had, found a solution to the problem and TJ throughout was very helpful and it was pleasure being in the store having this fixed.
We then also looked at my current provider for internet and a deal was explained which would save me money , so I agreed to the deal being offered , the switch over process was explained and effortless . Would defo recommend this store as the staff are always good , TJ was a star today thanks
February 4, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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