Went into my local Vodafone store in Scarborough to get a new phone deal. Previously tried on the Vodafone app, but there was a problem with the server so I couldn't get anywhere. At the store, afte... See more
Company replied
Location
Switch location13 Westborough, YO11 1UH Scarbrough, GB
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Currently on holiday in a Caravan in the Reighton N/Yorkshire area. Wi-Fi available, speed is very low. Visited Vodafone Scarborough for options. April shop assistant knew exactly how to fix the issue... See more
Company replied
After having a terrible service trying to get a new contract with tesco mobile we decided to look at prices with vodafone. Tom was super attentive and helpful. Taking handsets off display so we could... See more
Company replied
Excellent service by Tom. He upgraded our broadband and phone Sims and we are only paying A few pounds a month extra, so we are really pleased.To be honest our broadband was absolutely rubbish, but n... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Scarborough
Written by the company
Contact info
13 Westborough, YO11 1UH, Scarbrough, United Kingdom
4.9
Excellent
210 reviews
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Phone issue fixed Scarborough
I called in at the Scarborough store with a problem with my phone and emails . I was helped by TJ .
TJ sorted the issue I had, found a solution to the problem and TJ throughout was very helpful and it was pleasure being in the store having this fixed.
We then also looked at my current provider for internet and a deal was explained which would save me money , so I agreed to the deal being offered , the switch over process was explained and effortless . Would defo recommend this store as the staff are always good , TJ was a star today thanks
February 4, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We went into vodaphone Scarborough…
We went into vodaphone Scarborough branch and met Tom. He was informative,patient,attentive and very friendly throughout the process of changing broadband and updating our mobile phones. A lovely guy
Thankyou Tom
January 30, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Maggie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wow what a great team
Wow what a great team, April, Tj and Owen. Having been with EE we had had enough, so decided to try Vodafone. Excellent team. All went above and beyond. My husband phone took forever to load from android to iPhone but they stuck at it. Thank you to all of you.BRILLIANT.
January 25, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hi Penny,
Thank you so much for your wonderful review and the amazing support you’ve shown for Tj and Owen—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Alice helped my sort out my network and…
Alice helped my sort out my network and made it easier pay as you go
January 22, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Dom,
Thanks for the lovely review and fantastic support for Alice.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I find a very nice advisor Emily
I find a very nice advisor Emily, professional and friendly staff. Great experience
January 21, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Elle was excellent with her service
Elle was excellent with her service, made it easy going and also assisted me when I had issues with my dyslexia
January 19, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hi Jeanette,
Thank you so much for your wonderful review and the amazing support you’ve shown for Elle —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Ellie was extremely helpful and friendly
Ellie was extremely helpful and friendly
January 18, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Rachel,
Thanks for the lovely review and fantastic support for Ellie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
TJ was brilliant
Not to go into detail, but I was in a difficult predicament regarding my contract.
I went into Vodafone (Scarborough) and was looked after by a member called “TJ”.
Firstly I can not express how efficient and supportive he was.
Not only was he patient; I could see he was trying everything possible to make sure I was looked after and not only that, he managed to send me home with a better deal and a happy customer.
Thank you, and seriously sticking with Vodafone for life cus of this guy.
January 17, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Gianni,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service helpful and patient I…
Fantastic service helpful and patient I was served by tony who was amazing
January 16, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Christine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Scarborough
Hey Cate,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service from Ellie and the…
Brilliant service from Ellie and the manager fantastic
January 15, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Trevor,
Thanks for the lovely review and fantastic support for Ellie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I had a very good experience today Elle…
I had a very good experience today Elle was so very helpful . All the staff are excellent .
January 15, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Christine,
Thanks for the lovely review and fantastic support for Elle.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Spoke with TJ
Spoke with TJ, he was lovely and helped me out, answered all my questions, and gave me a great deal on a phone and ipad, I had a great experience
January 14, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Lily,
Thanks for the lovely review and fantastic support for TJ.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very pleasant and helpful advisor…
Very pleasant and helpful advisor (Elle), listened to what I wanted then found me the best deal available. All staff at the Scarborough Vodafone shop are very approachable.
January 13, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Julie,
Thanks for the lovely review and fantastic support for Elle.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tony
Tony, dealt with our order. Carried out with efficiency and diligence. Very helpful and courteous. Highly recommend.
January 13, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Darren,
Thanks for the lovely review and fantastic support for Tony.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Happy with everything from Elle in…
Happy with everything from Elle in Scarborough
January 12, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Carol,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily helped me move all my sims onto…
Emily helped me move all my sims onto vodafone from ee. I have been with vodafone for 6/7 years with my broadband and now my phones.
January 9, 2026
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I was looked after by Tom in vodafone …
I was looked after by Tom in vodafone in scarborough. Very professional. He updated my account. Very pleased
December 17, 2025
Unprompted review
Reply from Vodafone UK - Scarborough
Hey John,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The experience I had was first rate
The experience I had was first rate. The could not have been more helpful. In my opinion they went above and beyond. I wouldn’t hesitate in recommending them to anyone.
December 17, 2025
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Allan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Quick and easy process
Very quick and easy process. Very polite staff. Special mention to the store manager Tom for his product knowledge.
December 13, 2025
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Shirreen,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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