Went into my local Vodafone store in Scarborough to get a new phone deal. Previously tried on the Vodafone app, but there was a problem with the server so I couldn't get anywhere. At the store, afte... See more
Company replied
Location
Switch location13 Westborough, YO11 1UH Scarbrough, GB
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Currently on holiday in a Caravan in the Reighton N/Yorkshire area. Wi-Fi available, speed is very low. Visited Vodafone Scarborough for options. April shop assistant knew exactly how to fix the issue... See more
Company replied
After having a terrible service trying to get a new contract with tesco mobile we decided to look at prices with vodafone. Tom was super attentive and helpful. Taking handsets off display so we could... See more
Company replied
Excellent service by Tom. He upgraded our broadband and phone Sims and we are only paying A few pounds a month extra, so we are really pleased.To be honest our broadband was absolutely rubbish, but n... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Scarborough
Written by the company
Contact info
13 Westborough, YO11 1UH, Scarbrough, United Kingdom
4.9
Excellent
209 reviews
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Highly recommend!
Tom, the manager, was really helpful and knowledgable. Saved us money on our contracts. He made it a quick and seamless switch over to a new contract. Highly recommend!
December 13, 2025
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Devan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom was very helpful and went through…
Tom was very helpful and went through all the deals with me so I could decide which was best for me. Very helpful friendly and efficient service
November 22, 2025
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Mark,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Scarborough
Hey Mary,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very Helpful and explained thing’s very…
Very Helpful and explained thing’s very clearly
November 10, 2025
Unprompted review
Reply from Vodafone UK - Scarborough
Hi. We're happy to hear that our explanation was helpful and clear. Thank you for sharing your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Happy customer
Went in about an enquiry, made the whole purchase easy, got what I wanted there and then, left happy and confident that everything was dealt with perfectly. The staff member that served me was Tom :)
October 16, 2025
Unprompted review
Reply from Vodafone UK - Scarborough
Hi Kira. Thank you for your review for Tom. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom was great with me today
Tom was great with me today, very customer focused and knowledgeable about the products
October 15, 2025
Unprompted review
Reply from Vodafone UK - Scarborough
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Tony was a great help with out WiFi…
Tony was a great help with out WiFi issues, very friendly, pleasant and informative
October 14, 2025
Unprompted review
Reply from Vodafone UK - Scarborough
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Tom and tony
Tom the manager and Tony the sales advisor was absolutely amazing at find the best product for me. They listened to my needs and found the product that would benefit me the most. I am very grateful to both members of staff.
September 20, 2025
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Rebecca,
Thanks for the lovely review and fantastic support for Tom and Tony.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
April was fantastic and very friendly…
April was fantastic and very friendly and helpful highly recommended x
September 9, 2025
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Tracey,
Thanks for the lovely review and fantastic support for April.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Your manager Tom took care of us
Your manager Tom took care of us. He was a very helpful and friendly staff member, thank you
September 10, 2025
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Öznur,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful Tony Wood
Tony really helped to get me a great deal on Samsung Flip 7 despite many problems being caused by incorrect information on the Vodaphone website.
August 31, 2025
Unprompted review
Reply from Vodafone UK - Scarborough
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Scarborough
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Tony was amazing and couldn’t of helped…
Tony was amazing and couldn’t of helped me more, bloody legend
Thankyou xx
August 21, 2025
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Donna
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful and polite service
I was greeted by a helpful staff member who determined my needs and directed me to a helpful young lady, Emily, who made a note of my details and recommended a suitable phone.
Her perseverance when encountering slight computer difficulties was commendable as sheensured that the changeover from my old phones was carried out accurately.
100%+ Score for Emily.
August 5, 2025
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Mal,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Three Nice Blokes
Got seen to today by Tom, TJ and Tony. They were absolutely amazing, really helpful and friendly. Even when dealing with a difficult customer they stayed professional and extremely polite.
Just three really nice lads who were helpful and nice to be around ☺️
July 18, 2025
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Sam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
April was awesome
April made it great she was pleasant and happy and helpful there is not enough words to praise her absolutely awesome
July 15, 2025
Unprompted review
Reply from Vodafone UK - Scarborough
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sanity saved - we have reliable WiFi
Currently on holiday in a Caravan in the Reighton N/Yorkshire area. Wi-Fi available, speed is very low. Visited Vodafone Scarborough for options. April shop assistant knew exactly how to fix the issue - it is a regular problem faced by people on holiday (loads of caravan sites in the area). Purchased a Fast & portable mobile internet Vodafone 5G Mobile Hotspot on a 24-month plan reduced by £15 per month, something I can use roaming in Cyprus & at home. April the shop assistant knew exactly what would fix my problem & it has - download speeds up to 150 mbps so far. Family iPhones & grandkids iPads all connected & working great, everyone happy 😃
July 14, 2025
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Malcolm,
Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Scarborough Vodafone shop
April my advisor was very well spoken and very knowledgeable she sorted everything out for me and I couldn’t have asked for a better advisor I would definitely recommend April to anybody that calls in the Scarborough Vodafone shop
July 13, 2025
Unprompted review
Reply from Vodafone UK - Scarborough
Hey MR M FOGERTY,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Scarborough
Hey,
Thanks for the lovely review and fantastic support for April.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade.
I managed to get the phone I wanted with a better deal. Plus changing to Vodafone broadband I saved money on my broadband deal. April was brilliant.
June 14, 2025
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Deborah,
Thanks for the lovely review and fantastic support for April.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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