Went into my local Vodafone store in Scarborough to get a new phone deal. Previously tried on the Vodafone app, but there was a problem with the server so I couldn't get anywhere. At the store, afte... See more
Company replied
Location
Switch location13 Westborough, YO11 1UH Scarbrough, GB
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Currently on holiday in a Caravan in the Reighton N/Yorkshire area. Wi-Fi available, speed is very low. Visited Vodafone Scarborough for options. April shop assistant knew exactly how to fix the issue... See more
Company replied
After having a terrible service trying to get a new contract with tesco mobile we decided to look at prices with vodafone. Tom was super attentive and helpful. Taking handsets off display so we could... See more
Company replied
Excellent service by Tom. He upgraded our broadband and phone Sims and we are only paying A few pounds a month extra, so we are really pleased.To be honest our broadband was absolutely rubbish, but n... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Scarborough
Written by the company
Contact info
13 Westborough, YO11 1UH, Scarbrough, United Kingdom
4.9
Excellent
210 reviews
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Happy with the deal I got and the staff…
Happy with the deal I got and the staff were all great to deal with
March 9, 2025
Unprompted review
Reply from Vodafone UK - Scarborough
Hello Mark,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
She’s well honest she was great towards…
She’s well honest she was great towards me I will be coming back in the future Thankyou April
March 4, 2025
Unprompted review
Reply from Vodafone UK - Scarborough
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Going beyond the call of duty!
We only called into the shop to troubleshoot a minor problem but Tom spent quite some time with us, solving the mystery and sorting us out with a new family contract thereby saving us money every month! He also gave us great lunch recommendations whilst on holiday in the town!
February 16, 2025
Unprompted review
Reply from Vodafone UK - Scarborough
Hi Jane, thanks for letting us know how good Tom was recently. It's great ot see when our team help find our customers a great deal and save them a little too 😊
All the best, The Vodafone Social Media Team
Tom was very helpful and went out of…
Tom was very helpful and went out of his way to make sure I had the best deal
February 15, 2025
Unprompted review
Reply from Vodafone UK - Scarborough
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Tom a fantastic manager
Went into the Scarborough store today and was very impressed with the friendly & professional service I received from Tom . He was so knowledgeable & honest which is very rare these days.He is a true asset to your company . I left as a very happy customer
February 13, 2025
Unprompted review
Reply from Vodafone UK - Scarborough
Hi Sarah,
It's lovely to see you had such a positive experience with Tom. This is absolutely what we aim for! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tom was Very helpful in store.
February 6, 2025
Unprompted review
Reply from Vodafone UK - Scarborough
Hi Georgia,
This is a great review for Tom. Thanks for sharing. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Reply from Vodafone UK - Scarborough
Hi Sabia. Thank you for your review for TJ. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful and friendly staff
Really helpful and friendly staff. Phone fault was rectified very quickly.
January 19, 2025
Unprompted review
Reply from Vodafone UK - Scarborough
Hello, Coast,
It's great to hear about the positive experience which you've had. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Scarborough
Hi Lucy. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wonderful service!
TJ was very helpful, I walked in with my old broken phone and came out with a new phone tailored to me, and also helped me set up my broadband for home, great experience, lovely staff! Thank you :)
January 14, 2025
Unprompted review
Reply from Vodafone UK - Scarborough
Hi Bethany,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
TJ very helpful and patient
TJ was very helpful and patient as process wasnt as simple as we expected but he made it so it wasn’t to stressful so thanks for that
January 8, 2025
Unprompted review
Reply from Vodafone UK - Scarborough
Hi Tara. Thank you for your review for TJ. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Scarborough
Hi Ann. Thank you for your review for April. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone is always there for me
Vodafone is always there for me, patient and so friendly, I never feel I’m ignorent.
So...TJ and Tom thank you and you proved me right recommending you to family and friends.
January 8, 2025
Unprompted review
Reply from Vodafone UK - Scarborough
Hi Ineke. Thank you for your review for both Tj and Tom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
All good
All good , renewed 2 phone contracts and switched broadband , painless took just over half hour
December 16, 2024
Unprompted review
Reply from Vodafone UK - Scarborough
Hi Jason,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Very good he helped me do everthing…
Very good he helped me do everthing advisor tom
December 10, 2024
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Graeme,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
owen & tom are absolutely fantastic…
owen & tom are absolutely fantastic owen was absolutely brilliant took really good care with my mum and the type of phone she needs that will benefit her well
December 7, 2024
Unprompted review
Reply from Vodafone UK - Scarborough
Hi Nicky. Thank you for your review for both Owen and Tom. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Really helpful and clear advice . April the advisor has helped me before . My contract was up for renewal having been with Vodaphone a number of years , I was looking to stay with them. I was made to feel a valued customer as always and a deal which fitted my needs was found . Thanks . Definitely be a returning customer in the future
November 20, 2024
Unprompted review
Reply from Vodafone UK - Scarborough
Hi Steven,
Thank you for taking the time to review your recent experience, it's great to hear your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tom was incredibly friendly and helpful.
November 4, 2024
Unprompted review
Reply from Vodafone UK - Scarborough
Hi there,
Thank you for taking the time to leave a review, and sharing this feedback for Tom.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Outstanding services
Outstanding services, brilliant help
Tom the manager was really helpful, good bloke, will 100% buy again from Tom and his team in Scarborough 👍👍
November 7, 2024
Unprompted review
Reply from Vodafone UK - Scarborough
Hey Craig,
Thanks for letting us know what an amazing job Tom at our Scarborough Store did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Scarborough
Hi Sotonye,
Thank you for taking the time to leave us a 5 star review.
Thanks,
The Vodafone Social Media Team
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