Chloe, in the Shrewsbury branch was amazing. Patient, supportive and gives and clear indication that she cares. Thanks so much. Lee
Company replied
33 Pride Hill, SY1 1DP Shrewsbury, GB
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Chloe, in the Shrewsbury branch was amazing. Patient, supportive and gives and clear indication that she cares. Thanks so much. Lee
Company replied
Went into store to talk as needed help regarding roaming for an upcoming holiday! Was served by the helpful Ed, who even got me a better deal on my sim deal than what I was currently paying! Great se... See more
Company replied
Charlotte couldn't have been more helpful assisting me with my upgrade. Knowledgeable, attentive and patient, she helped me select the phone that was right for me (on a very competitive tariff) and... See more
Company replied
Excellent service from Merlin this afternoon. Merlin went through all my available options, explaining everything clearly. I feel I got the best deal for my needs. Very happy with my purchase and th... See more
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33 Pride Hill, SY1 1DP, Shrewsbury, United Kingdom
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Served by Jason today, who was very polite and helpful. Reduced our contract bill substantially, and took time to duscuss our needs and best plans. Thank you Jason, happy customers 😀

Reply from Vodafone UK - Shrewsbury
Jason was really helpful in explaining what's available and also assisted in setting the phone up. Thank you.

Reply from Vodafone UK - Shrewsbury
Jack was very helpful explained everything

Reply from Vodafone UK - Shrewsbury
Great service as usual. Jack made sure all was explained and the process was very straightforward.

Reply from Vodafone UK - Shrewsbury
Jack was extremely helpful and friendly

Reply from Vodafone UK - Shrewsbury

Reply from Vodafone UK - Shrewsbury
Went it store today to set up broadband and Jason was very helpful and knowledgeable and got it sorted fast and efficiently, will return !

Reply from Vodafone UK - Shrewsbury
Went in store to get some temporary WiFi while we waited for our broadband to be installed. Came in and jack was extremely helpful and sorted everything with ease. Very fast and effective. Also some nice conversations while getting sorted. If you need to go into store ask for jack!

Reply from Vodafone UK - Shrewsbury
Great service from Edward in the Shrewsbury store, sorted me out a great deal

Reply from Vodafone UK - Shrewsbury
Great service today from Jack who was really helpful and got me a great deal on a new contract. Very efficient and smooth process. Highly recommended.

Reply from Vodafone UK - Shrewsbury
We were in store today and served by Jack, he was a great help and got us sorted with our broadband and new phone, thanks again!

Reply from Vodafone UK - Shrewsbury
With many thanks to Jack and Jason for their excellent service, appreciate them greatly

Reply from Vodafone UK - Shrewsbury
Josh was amazing - cheerful super helpful and really clear communication in changing my broadband . Totally recommend him thanks 🤩

Reply from Vodafone UK - Shrewsbury
Thanks to Ed for helping with SIM plans in store

Reply from Vodafone UK - Shrewsbury
Josh, welcomed us today. Gave great advice and very helpful. sorted our contacts and sim. Very polite amd friendly. Fantastic customer service. Josh at Shrewsbury.

Reply from Vodafone UK - Shrewsbury
Josh helped me save money and transferred my data

Reply from Vodafone UK - Shrewsbury
Jason was very helpful with giving me information on iPad

Reply from Vodafone UK - Shrewsbury
Wonderful helpful service from Jack and staff at the Shrewsbury store! Definitely worth switching from others! Thank you Jack!

Reply from Vodafone UK - Shrewsbury
Josh helped me with a new phone and also transfered all my data for me.

Reply from Vodafone UK - Shrewsbury
Ed was a fantastic very helpful and knowledgeable staff member
. Thanks Russell Miles.

Reply from Vodafone UK - Shrewsbury
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