Chloe, in the Shrewsbury branch was amazing. Patient, supportive and gives and clear indication that she cares. Thanks so much. Lee
Company replied
Location
Switch location33 Pride Hill, SY1 1DP Shrewsbury, GB
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See what reviewers are saying
Went into store to talk as needed help regarding roaming for an upcoming holiday! Was served by the helpful Ed, who even got me a better deal on my sim deal than what I was currently paying! Great se... See more
Company replied
Charlotte couldn't have been more helpful assisting me with my upgrade. Knowledgeable, attentive and patient, she helped me select the phone that was right for me (on a very competitive tariff) and... See more
Company replied
Excellent service from Merlin this afternoon. Merlin went through all my available options, explaining everything clearly. I feel I got the best deal for my needs. Very happy with my purchase and th... See more
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Shrewsbury
Written by the company
Contact info
33 Pride Hill, SY1 1DP, Shrewsbury, United Kingdom
4.9
Excellent
185 reviews
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Jack was very helpful in upgrading our…
Jack was very helpful in upgrading our phones and in moving all our data over to the new phones. He made it all very easy.
March 24, 2025
Unprompted review
Reply from Vodafone UK - Shrewsbury
Hi A,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service from Josh
We received wonderful service from Josh when visiting Vodafone today. He was very friendly, informative and gave us a great deal for Broadband for our new home. Thank you!
March 22, 2025
Unprompted review
Reply from Vodafone UK - Shrewsbury
Hello Anna,
It's great to hear about the positive experience which you've had with Josh. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jack was so very helpful and…
Jack was so very helpful and professional
March 21, 2025
Unprompted review
Reply from Vodafone UK - Shrewsbury
Hello Paul,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful,very friendly
Very helpful,very friendly, made a daunting experience very easy. Jack was excellent
February 19, 2025
Unprompted review
Reply from Vodafone UK - Shrewsbury
Hi. Thank you for your review for Jack. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
10/10
Jack made the whole process easy and smooth, thanks for the help
February 15, 2025
Unprompted review
Reply from Vodafone UK - Shrewsbury
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
5 star visit …
I was seen today by store manager Merlin in the Shrewsbury pride hill branch.
Fantastic experience from the very moment I walked in.
Exceptional service from Merlin who spoke me through the process of an upgrade.
Superb visit!.
February 14, 2025
Unprompted review
Reply from Vodafone UK - Shrewsbury
Hi Jack,
We appreciate your five star feedback for Merlin. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jack was great helping me set up a…
Jack was great helping me set up a upgrade and explained my contract in full
February 8, 2025
Unprompted review
Reply from Vodafone UK - Shrewsbury
Hi Chelsea. Thank you for your review for Jack. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack is a very helpful young man who…
Jack is a very helpful young man who has helped me when I’ve needed it
January 20, 2025
Unprompted review
Reply from Vodafone UK - Shrewsbury
Hello, Sheila,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Shrewsbury Shop Highly recommended
Chelsea was extremely helpful. She listened to my preferences and budget and gave me various options. She explained all plans and was able to guide me to the plan that suited me.
January 14, 2025
Unprompted review
Reply from Vodafone UK - Shrewsbury
Hi Stephen,
This is a great review for Chelsea. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
Reply from Vodafone UK - Shrewsbury
Hi Rich. Thank you for your review for Jack. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service
Quick,
Friendly staff, they helped me make a decision very quickly
December 19, 2024
Unprompted review
Reply from Vodafone UK - Shrewsbury
Thanks for the five star review, Ayokunle! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service by Chelsea
Great service by Chelsea. I came in to get a new phone she was helpful, knowledgeable and friendly. Thank you for making it a pain free experience!
November 15, 2024
Unprompted review
Reply from Vodafone UK - Shrewsbury
Hi Laura,
It's great to hear about your recent experience, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Chealsea and Jack were very helpful and…
Chealsea and Jack were very helpful and happy to help. Very polite and explained everything well.
December 7, 2024
Unprompted review
Reply from Vodafone UK - Shrewsbury
Hi Sonia. Thank you for your review for both Chelsea and Jack. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chelsea assisted me with my new phone
Chelsea assisted me with my new phone, helpful service. Friendly to deal with.
December 5, 2024
Unprompted review
Reply from Vodafone UK - Shrewsbury
Hello,
It's great to hear about the positive experience which you had with Chelsea. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I found the young lady Chelsea
I found the young lady Chelsea, very helpful, she explained the process of getting a new contract set up and told me what was happing every step of the way. Very happy with the service. First Class.
November 30, 2024
Unprompted review
Reply from Vodafone UK - Shrewsbury
Hi David,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Chelsea wad very helpful and patient…
Chelsea wad very helpful and patient with a more senior citizen, She was very efficient and I would recommend her to other customers.
November 16, 2024
Unprompted review
Reply from Vodafone UK - Shrewsbury
Hi Leslie,
Thank you for taking the time to leave us a 5 star review and thank you for the feedback and recommendation as well.
Thanks,
The Vodafone Social Media Team
Excellent service from Merlin
Excellent service from Merlin this afternoon.
Merlin went through all my available options, explaining everything clearly. I feel I got the best deal for my needs. Very happy with my purchase and the friendly professionalism of the staff. Highly recommend and will be returning when I get my next phone!
September 21, 2024
Unprompted review
Outstanding service and support from Merlin!
Outstanding service and support from Merlin in the Shrewsbury store today, both in terms of technical advice, and explaining the complete process when upgrading my old iphone to the new iphone 16 pro max. Highly recommended and looking forward to using my new phone in due course.
September 21, 2024
Unprompted review
Reply from Vodafone UK - Shrewsbury
It's great to hear Merlin was so helpful and took time to explain everything you needed. I hope you're loving your new phone!
All the best, Mark
Went into store to upgrade my sim only…
Went into store to upgrade my sim only deal
Jack and Merlin in Shrewsbury were extremely helpful
Would recommend to everyone!
September 7, 2024
Unprompted review
Reply from Vodafone UK - Shrewsbury
Hey Jonny.
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant service
Brilliant, friendly staff member. Checked how much data l had been using and gave me better options. Explained everything to me and got me a fantastic deal. A very big thank you to Chelsea.
September 6, 2024
Unprompted review
Reply from Vodafone UK - Shrewsbury
Hey Adrienne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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