The customer service was amazing , I spoke to Sam he was really helpful and he helped me to upgrade my phone to a better deal
Company replied
88A High Street, ME10 4PH Sittingbourne, GB
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The customer service was amazing , I spoke to Sam he was really helpful and he helped me to upgrade my phone to a better deal
Company replied
My elderly friend recently widowed has had multiple problems with her SIM card and moving house she struggled with talking to the phone help line We went to the Sittingbourne store and were met by... See more
Company replied
Sam and Melissa were really helpful in sorting out our business WiFi and sim Were explanatory and mellisa was doing really well in her training
Company replied
Sam and Melissa were both really lovely and helped us pick the right deals for our business and guided us on what things would be the best for us and our company.
Company replied
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88A High Street, ME10 4PH, Sittingbourne, United Kingdom
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Top service from Sam. Helped me changed my billing date and answer a query I had

Reply from Vodafone UK - Sittingbourne
Ross was helpful friendly and had all the information needed! Brilliant service!

Reply from Vodafone UK - Sittingbourne
When visiting the store, Ross was very helpful with sorting my upgrade. Great customer service

Reply from Vodafone UK - Sittingbourne
Very well experienced staff members who looked after my needs and left a good impression with me in the store

Reply from Vodafone UK - Sittingbourne
Honey in Sittingbourne store has helped me with best deal in store with traiding old phone

Reply from Vodafone UK - Sittingbourne
Got what we needed with excellent advice from Sam, lovely lad that made everything easy to understand. We had a good laugh, and got what we needed ☺️

Reply from Vodafone UK - Sittingbourne
Sam was super friendly and helpful, made the whole experience easy and enjoyable

Reply from Vodafone UK - Sittingbourne
Helpful staff who have provided adequate service. Would highly recommend. Also provided follow up service in order to aid my phone usage.

Reply from Vodafone UK - Sittingbourne

Reply from Vodafone UK - Sittingbourne
Sam from Sittingbourne store was very helpful and friendly when I was getting my new phone.

Reply from Vodafone UK - Sittingbourne

Reply from Vodafone UK - Sittingbourne

Reply from Vodafone UK - Sittingbourne
My elderly friend recently widowed has had multiple problems with her SIM card and moving house she struggled with talking to the phone help line
We went to the Sittingbourne store and were met by Ellie and Honey definitely the angels of Vodafone
Kind, calm, professional they sorted out all the problems and my friend left very happy
Thank you so much

Reply from Vodafone UK - Sittingbourne

Reply from Vodafone UK - Sittingbourne
Upgraded and transferred my information. Many thanks.

Reply from Vodafone UK - Sittingbourne
Ross was excellent, really helped me choose the right phone and plan. No hard sell or pressure just genuine advice. He really knew his stuff and went through all the different phones and options. Nothing was too much trouble.

Reply from Vodafone UK - Sittingbourne
Honey & Tom we’re so Lovely welcoming and helped me a lot to sort my issues out! Great addition to the team

Reply from Vodafone UK - Sittingbourne
Very helpful and smooth process to help me move from EE

Reply from Vodafone UK - Sittingbourne

Reply from Vodafone UK - Sittingbourne
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