Vodafone UK - Sittingbourne Reviews 

193
TrustScore 5 out of 5

4.9

88A High Street, ME10 4PH Sittingbourne, GB


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Rated 5 out of 5 stars

The customer service was amazing , I spoke to Sam he was really helpful and he helped me to upgrade my phone to a better deal

Company replied

Rated 5 out of 5 stars

My elderly friend recently widowed has had multiple problems with her SIM card and moving house she struggled with talking to the phone help line We went to the Sittingbourne store and were met by... See more

Company replied

Rated 5 out of 5 stars

Sam and Melissa were really helpful in sorting out our business WiFi and sim Were explanatory and mellisa was doing really well in her training

Company replied

Rated 5 out of 5 stars

Sam and Melissa were both really lovely and helped us pick the right deals for our business and guided us on what things would be the best for us and our company.

Company replied


Company details


Contact info

  • 88A High Street, ME10 4PH, Sittingbourne, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

193 reviews

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4.9

All reviews

(193)

42,251 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you for sorting my issue which…

Thank you for sorting my issue which would have taken me some time. Very polite too.

November 27, 2025
Unprompted review
Vodafone UK - Sittingbourne logo

Reply from Vodafone UK - Sittingbourne

Hey Geoff,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful in cutting my costs and…

Very helpful in cutting my costs and helping with my handset

November 24, 2025
Unprompted review
Vodafone UK - Sittingbourne logo

Reply from Vodafone UK - Sittingbourne

Great to hear of the support you received Patricia, thank you for the review.

Vodafone, Social Media team

Rated 5 out of 5 stars

Very helpful with getting me logged…

Very helpful with getting me logged into my App.

November 21, 2025
Unprompted review
Vodafone UK - Sittingbourne logo

Reply from Vodafone UK - Sittingbourne

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and knowledgeable

Very helpful and knowledgeable

November 17, 2025
Unprompted review
Vodafone UK - Sittingbourne logo

Reply from Vodafone UK - Sittingbourne

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was positive and helpful.

Sam was positive and helpful.

October 30, 2025
Unprompted review
Vodafone UK - Sittingbourne logo

Reply from Vodafone UK - Sittingbourne

Hi. We're glad to hear that you had a positive and helpful experience. Thank you for your feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vert nice helpful staff great service

Vert nice helpful staff great service

October 30, 2025
Unprompted review
Vodafone UK - Sittingbourne logo

Reply from Vodafone UK - Sittingbourne

Hi. We appreciate you taking the time to share your positive experience; it is great to hear that our staff and service met your expectations. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Everything went as planned

Everything went as planned, no issues, couldn't have asked for more

October 30, 2025
Unprompted review
Vodafone UK - Sittingbourne logo

Reply from Vodafone UK - Sittingbourne

Hi. We're happy to hear that everything went smoothly and according to plan! Thank you for your positive feedback; we appreciate you taking the time to share. If you still need any help with this or would like us to look into anything further, please come and chat to us over on:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Vodafone Social Media Team

Rated 5 out of 5 stars

Very Helpful with my phone issues

Very Helpful with my phone issues

October 30, 2025
Unprompted review
Vodafone UK - Sittingbourne logo

Reply from Vodafone UK - Sittingbourne

Hi. We're happy to hear that we could assist you with your phone issues. Thank you for sharing your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help from Sam

Great help from Sam in the Sittingbourne branch. Recommend the in-store advice and service.

October 21, 2025
Unprompted review
Vodafone UK - Sittingbourne logo

Reply from Vodafone UK - Sittingbourne

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Saved money and got me the best deal.

October 13, 2025
Unprompted review
Vodafone UK - Sittingbourne logo

Reply from Vodafone UK - Sittingbourne

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellently done

Excellently done, tried resolving this on the phone (customer services) and to no success. Came in store and it was a doddle.

Ellie was the star, thank you team, keep on keeping on.

September 27, 2025
Unprompted review
Vodafone UK - Sittingbourne logo

Reply from Vodafone UK - Sittingbourne

Hey Sue,

Thanks for the lovely review and fantastic support for Ellie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was very helpful and saved me money.

Sam was very helpful and saved me money.

September 17, 2025
Unprompted review
Vodafone UK - Sittingbourne logo

Reply from Vodafone UK - Sittingbourne

Hi Kelly. Thank you for your review for Sam. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was very helpful gave me lots of…

Sam was very helpful gave me lots of options an made sure I was confident in my choice

September 16, 2025
Unprompted review
Vodafone UK - Sittingbourne logo

Reply from Vodafone UK - Sittingbourne

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam and Ross REVIEW

Sam and Ross showed what real professionalism is in business assisting to their upmost level . Extremely happy with the experience

September 12, 2025
Unprompted review
Vodafone UK - Sittingbourne logo

Reply from Vodafone UK - Sittingbourne

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Honey was absolutely amazing

Honey was absolutely amazing. She’s so helpful, lovely and she needs to be cloned for every store. Thankyou so much :)

September 1, 2025
Unprompted review
Vodafone UK - Sittingbourne logo

Reply from Vodafone UK - Sittingbourne

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Honey helpful

Honey helpful

August 29, 2025
Unprompted review
Vodafone UK - Sittingbourne logo

Reply from Vodafone UK - Sittingbourne

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ross was amazing

Ross was amazing, helpful and informative

Would return for any issues and upgrades needed

August 29, 2025
Unprompted review
Vodafone UK - Sittingbourne logo

Reply from Vodafone UK - Sittingbourne

Hey Shelbie,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent team

Had a few issues sam was excellent at helping such a helpfull team

August 27, 2025
Unprompted review
Vodafone UK - Sittingbourne logo

Reply from Vodafone UK - Sittingbourne

We are so glad that our team was helpful in resolving your issues, thank you for sharing!
Vodafone Social Media Team

Rated 5 out of 5 stars

Ross is always helpful whenever I have…

Ross is always helpful whenever I have query.

August 24, 2025
Unprompted review
Vodafone UK - Sittingbourne logo

Reply from Vodafone UK - Sittingbourne

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Help fixing phone

Thanks for great service

August 23, 2025
Unprompted review
Vodafone UK - Sittingbourne logo

Reply from Vodafone UK - Sittingbourne

We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.

Vodafone Social Media Team

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