Really happy with my experience with Vodafone. The service was quick, smooth and professional, and the staff were friendly and helpful throughout. Everything was explained clearly and any questions I... See more
Company replied
Location
Switch location88A High Street, ME10 4PH Sittingbourne, GB
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See what reviewers are saying
My elderly friend recently widowed has had multiple problems with her SIM card and moving house she struggled with talking to the phone help line We went to the Sittingbourne store and were met by... See more
Company replied
Took out a new contract on a phone and was able to get an amazing deal that was exactly what I wanted. The customer service was exceedingly above and beyond, and made moving over from a different prov... See more
Company replied
Sam &Elli were really great. Ellie sorted out a amazing package found the right deals to get exactly what I needed. Really approachable too.. 5 star. Sam sorted out my daughters phone ease & really... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Sittingbourne
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
88A High Street, ME10 4PH, Sittingbourne, United Kingdom
4.9
Excellent
193 reviews
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Sam was an absolute joy to see…
Sam was an absolute joy to see today.After being told by an advisor over the phone I was getting a good deal ,I was infact not.Sam actually got me the deal i wanted and an upgrade on my phone. Asset to the company and the store.Has restored my faith in Vodafone
April 8, 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Macmillan,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ross was very helpful and made sure I…
Ross was very helpful and made sure I got the resolution I needed.
March 30, 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Elmor,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful after a stressful time…
Very helpful after a stressful time over the phone. Highly recommend Toby for assistance.
March 30, 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Nina,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ross is always helpful and supports us…
Ross is always helpful and supports us with our issues and upgrades.
March 18, 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hello Ann,
It's great to hear that you received a 5 star service from Ross! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sam was so helpful and friendly
Sam was so helpful and friendly. Fixed my issues with ease. Thank you
March 15, 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Katie,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dorian went above and beyond to provide…
Dorian went above and beyond to provide extremely helpful information, and talked and walked me through the whole process of different options, packages and prices. He displayed the upmost professionalism, patience and friendliness, was extremely well spoken and a perfect representative of Vodafone.
March 8, 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Staff in store helpful
Staff in store helpful, friendly and problem resolved
February 20, 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Jonathan,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sam was very helpful in sorting me a…
Sam was very helpful in sorting me a new phone when my old one was about to give way.
Top bloke
February 17, 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Thanks for your feedback Mell. Hope you're loving your new phone! All the best, The Vodafone Social Media Team
Always Helpful
Often pop into store for help and Ross always provides the best support available.
February 5, 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hello, Les,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sittingbourne
Went to sort out Broadband and ended up saving on my Sims by moving them. Highly recommended.
February 3, 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Roy,
It's always great to that our team have found our customers some savings! We appreciate the positive feedback. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sittingbourne
Very helpful staff. Always help with my issues with a smile.
January 29, 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Rufus,
Thanks for your 5-star review for our Sittingbourne store. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Ross helped me transfer the data on my…
Ross helped me transfer the data on my phone and was very helpful throughout the process
January 29, 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Ron,
Thanks for taking your time to leave this review for Ross. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very Clear and Informative
Very informative, clear and broke down all contracts and comparisons for me. For someone that isn't tech savvy they advised well and were fab in the whole process at explaining.
January 29, 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Fleur,
This is lovely feedback for us. Thanks for your kind words and taking your time to share the experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Sam was very patient and helpful with…
Sam was very patient and helpful with all my requests in helping me sort out my upgrade and new phone. Great experience
January 21, 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Anthony,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Sam the agent was extremely helpful and…
Sam the agent was extremely helpful and broke down the price plan to explain the charges. He also was helpful in explaining the transfer of phones.
January 18, 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Robert,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Took out a new contract on a phone and…
Took out a new contract on a phone and was able to get an amazing deal that was exactly what I wanted. The customer service was exceedingly above and beyond, and made moving over from a different provider so much easier. Ross made sure he answered all my questions and made an effort to find a deal that met all my requirements. Couldn't have gone better, will definitely be coming back to this store.
January 3, 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Came in to do a sim swap after being…
Came in to do a sim swap after being told it needed to be done in store. Problem sorted within 5 minutes. Pleasant and to the point.
January 6, 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hello, Jordon,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great Customer Experience
Great Customer Experience, Staff were brilliant help with my faulty phone and even ended up saving me money with my upgrade. Perfect for the christmas gifts I ended up getting for the kids!
December 19, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi there,
Thanks for taking the time to write such a great review! We're delighted that the Sittingbourne team were able to get you sorted. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Lovely staff approach
Lovely staff approach, friendly and professional
December 16, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Andreea,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Gave good information about my upgrade…
Gave good information about my upgrade very informative and helped my mum with her phone
November 20, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi there,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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