Really happy with my experience with Vodafone. The service was quick, smooth and professional, and the staff were friendly and helpful throughout. Everything was explained clearly and any questions I... See more
Company replied
Location
Switch location88A High Street, ME10 4PH Sittingbourne, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My elderly friend recently widowed has had multiple problems with her SIM card and moving house she struggled with talking to the phone help line We went to the Sittingbourne store and were met by... See more
Company replied
Took out a new contract on a phone and was able to get an amazing deal that was exactly what I wanted. The customer service was exceedingly above and beyond, and made moving over from a different prov... See more
Company replied
Sam &Elli were really great. Ellie sorted out a amazing package found the right deals to get exactly what I needed. Really approachable too.. 5 star. Sam sorted out my daughters phone ease & really... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Sittingbourne
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
88A High Street, ME10 4PH, Sittingbourne, United Kingdom
4.9
Excellent
194 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very help full and got my phone working…
Very help full and got my phone working after a few days with no signal
November 20, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Julia,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Helpful patient young lady sorted out…
Helpful patient young lady sorted out an issue with my WhatsApp I’m middle aged not very technical I explained the problem to Sophie helped me out was very honest and kind brilliant customer service
September 29, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hello, Emma,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Staff members were well mannered and…
Staff members were well mannered and even stayed slightly late to ensure I got my order confirmed.
September 27, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Steph was extremely helpful :)
Steph was extremely helpful with my questions for a possible repair/upgrade. Also rather knowledgeable on the technical aspect of why my phone is falling apart.
September 7, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Thomas,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Steph and Ross made the experience…
Steph and Ross made the experience pleasant and enjoyable! Very informative
September 7, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Shelbie,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really helpful
Really helpful, knowledgeable and friendly. Excellent service all round and walked away with what I needed
August 27, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Dean,
Thank you for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sam was really helpful and got me and…
Sam was really helpful and got me and my wife the right deals. Thanks
August 6, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Alistair,
This is a great review for Sam. We’re glad to hear you found the best option for you when visiting the store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
The staff are very helpful and friendly
The staff are very helpful and friendly
August 5, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Ken,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience
Great experience, very helpful, would highly recommend. Sam in sittingbourne excellent
July 22, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey ,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Sittingbourne
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Sittingbourne
Hi Nathan, it's great to see our team were able to help and made you feel welcome when you visited us today. Thanks, The Vodafone Social Media team
Jamie-Leigh was really helpful and…
Jamie-Leigh was really helpful and helped with the smooth process of upgrading
June 13, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Mr Joseph Alexander,
These are lovely kind words of feedback for Jamie-Leigh. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Jamie-leigh gets 💯 for her customer…
Jamie-leigh gets 💯 for her customer service today..she went above and beyond and made me a very happy customer..highly recommend the store at Sittingbourne
June 11, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Natalie. Thank you for your review for Jamie-Leigh. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nice experience and helpful a lot more…
Nice experience and helpful a lot more that i expect with Stef in Sittingbourne.
May 8, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Mihai. Thank you for your review for Stef. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sharna had amazing customer service…
Sharna had amazing customer service super friendly and made the whole process super easy and understandable. Also seems like a super decent person all the best to this young lady.
May 5, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Craig,
We're delighted to hear this! Thanks for taking the time to share this positive feedback with us.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team.
They have been very helpful and made me…
They have been very helpful and made me some coffee very happy
May 3, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Paula,
Thanks for this amazing feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Jessie helped through choosing my phone…
Jessie helped through choosing my phone and sorted everything out
Well pleased with her
April 17, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Nicholas,
It's great to see your kind words for Jessie. We really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks Vodafone Social Media Team
Brill service thank you Steph
April 16, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Marina. Thank you for your review for Steph. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service Sam
Excellent customer service Sam. Listened to my needs and offered several available options which were explained clearly. Happy to recommend.
April 10, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi MR MARK LAMBERT,
This is such an amazing review for Sam. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Sam!
Sam was excellent at his job .
Really went above and beyond to help me choosing my new phone and sorting my data out . Would highly recommend Sam to my family and friends.
April 10, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Jackie,
This is a great review for Sam. Thanks for taking your time to share. It's lovely to hear this feedback for Sam.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.