Really happy with my experience with Vodafone. The service was quick, smooth and professional, and the staff were friendly and helpful throughout. Everything was explained clearly and any questions I... See more
Company replied
Location
Switch location88A High Street, ME10 4PH Sittingbourne, GB
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See what reviewers are saying
My elderly friend recently widowed has had multiple problems with her SIM card and moving house she struggled with talking to the phone help line We went to the Sittingbourne store and were met by... See more
Company replied
Took out a new contract on a phone and was able to get an amazing deal that was exactly what I wanted. The customer service was exceedingly above and beyond, and made moving over from a different prov... See more
Company replied
Sam &Elli were really great. Ellie sorted out a amazing package found the right deals to get exactly what I needed. Really approachable too.. 5 star. Sam sorted out my daughters phone ease & really... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Sittingbourne
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
88A High Street, ME10 4PH, Sittingbourne, United Kingdom
4.9
Excellent
194 reviews
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Ross was very helpful and made sure my…
Ross was very helpful and made sure my phone was up and running by the time I left the store.
April 4, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Denise, That's great to hear, I'm glad Ross was so helpful! I hope you're loving your new phone!
Thanks, The Vodafone Social Media team
Efficient Service
Very efficiently dealt with and the whole process explained to me
March 28, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Jane,
It's great to hear about your recent experience and feedback. Thanks for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful
Stephanie was very professional and knowledgeable. Thank you
March 15, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi there,
Thanks for your feedback! It's great that you had such a positive experience with Stephanie.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Steph helped me with my upgrade today
Steph helped me with my upgrade today. Great advice , very friendly whilst being professional. Explained everything to me . Very pleased .
March 1, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Timm,
Thanks for the lovely review and fantastic support for Steph.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful!
Ross and his team were very helpful in helping my partner and I upgrade our phones as it come to light we were ripped off by another store.
Cannot recommend highly enough.
February 24, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Shane,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Sam was incredible and extremely…
Sam was incredible and extremely helpful and he resolv3d the issue that I had
February 20, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Heidi,
Thanks for your kind words and taking your time to share the experience in store with Sam.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Ross was very helpful in finding me the…
Ross was very helpful in finding me the best deal
February 20, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Kieth, It's great to see Ross took his time to find you the best available deal.
Thanks, The Vodafone social Media team
Sam was really helpful with assisting…
Sam was really helpful with assisting me with my new contract and went above and beyond to ensure I could keep my number, thanks for all your help!
February 8, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Megan,
This is a great review for Sam. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Excellent customer service today …
Sam was very helpful and got me good deals on broadband and a iPad .
And sorted some things out on my large account with you .
February 8, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Jane,
Thanks for your review for Sam. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.
Thanks again,
Vodafone Social Media team
Steph at the Vodafone store was very…
Steph at the Vodafone store was very helpful with sorting my my Vodafone app problem.
February 7, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Richard,
We appreciate your feedback and kind words about Steph. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Better opinion of vodaphone now
Steph was very helpful and answered all my questions honestly and gave some great advice. I would recommend going to talk to her in sittingbourn store if you need phone advice. She has given me a better view on vodaphone for sure.
February 2, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey there,
Thanks for letting us know what an amazing job Steph did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Came into store a few days ago
Came into store a few days ago , heard the staff swearing and using derogatory language. I even heard a racist term which I dare not repeat. It made me feel sick as I’m mixed race. This can’t be tolerated!
January 18, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Joyce,
This is really upsetting and disappointing to hear and we absolutely want to investigate this further to make sure it is handled swiftly and appropriately.
So we can do this, please come and get in touch with my team via Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY so we can take some more details from you.
Thanks,
Vodafone Social Media Team
Sittingbourne Vodafone - Amazing!
Both colleagues in the Sittingbourne branch that I spoke to - Sam and Stephanie - were extremely helpful in upgrading my iPhone and contract, also saving me money in the long run. Amazing staff…definitely need some kind of commendation!
January 16, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Antony,
Thanks for taking your time to share these kind words for Sam and Stephanie.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Staff at Vodaphone were extremely…
Staff at Vodaphone were extremely helpful and efficient in helping a very non-savvie phone user to navigate my new phone. They transferred everything over to my new phone and talked me through how to use my new phone. It was totally painless!
January 11, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Sally,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Samuel was very helpful
Samuel was very helpful, patient and understanding. He was very efficient and made me feel confident with my purchases today.
January 11, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Anne,
Thanks for letting us know what an amazing job Samuel did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Shaun was helpful and transferred all…
Shaun was helpful and transferred all of my data which I couldn’t do alone.
January 11, 2024
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Steven,
Thanks for the lovely review and fantastic support for Shaun.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service!!
I was served by Sam who helped me bring my number over from my old contract with 02 to a new one with Vodafone which he sold to me at such a great price! What a lad!
December 18, 2023
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Jeremy,
Thanks for reviewing and sharing this great feedback for Sam.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sam was helpful
Sam was helpful.
Supportive and went above and beyond to tey and solve mynissue that has been ongoing for around 1 year
December 13, 2023
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Clare,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very friendly and knowledgeable
December 10, 2023
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Benjamin,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
I spoke to Sam who was very methodical…
I spoke to Sam who was very methodical in getting me the best deal. I felt like to took the time to make sure the deal was the best value and fit for me.
December 7, 2023
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Eden,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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