Went into the store as my tablet was not working, saw megan and she managed to fix my tablet and told me what the issue was, great help thank you megan !!!
Company replied
Location
Switch location12 Hildred Centre, PE25 3NU Skegness, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Max in the Skegness store was a real help and left the store happy as he sorted me an upgrade and said ‘oh goody’ as I picked my phone. Please give max a job as he’s only on probation and he’s a credi... See more
Company replied
Me and my partner only popped in to ask about mobile WiFi for our new caravan.we deside we was going to shop around but when we sat down with Kirsty we were sold straight away my partner who is not go... See more
Company replied
I just called the Vodafone shop in Skegness because I was having issues with my eSIM, and I spoke with Shima. She was approachable, friendly, and professional. She resolved my eSIM issue quickly... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Skegness
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
12 Hildred Centre, PE25 3NU, Skegness, United Kingdom
4.9
Excellent
185 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Changing airtime plan
We went in to change my airtime plan as it needed upgrading. Liam and his other male colleague were really helpful, funny and kind.
November 15, 2024
Unprompted review
Reply from Vodafone UK - Skegness
Hi Tanya,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a amazing experience with us when changing the Airtime plan.
Thanks,
The Vodafone Social Media Team
Josh was extremely helpful and…
Josh was extremely helpful and knowledgeable when upgrading our phones. Excellent customer service, FAB! Thankyou!
November 15, 2024
Unprompted review
Reply from Vodafone UK - Skegness
Hi Carly,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I was thinking that Peter treated me with respect and explained clearly all details of my contract and made sure that I was OK with the new phone, not pushy but very professional
Professional not pushy
November 13, 2024
Unprompted review
Reply from Vodafone UK - Skegness
Hi Dennis. Thank you for your review for Peter. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful and informative
Received plenty of guidance and reassurance, customer service was excellent very friendly and helpful, paid close attention to detail and what worked best for me.
November 13, 2024
Unprompted review
Reply from Vodafone UK - Skegness
Hi Zuzanna. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Skegness
Hi Tracy,
Thanks for taking your time to leave this review and we hope you're liking your new phone. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Shima
Shima, was lovely, very welcoming and informative.
She listened to what we wanted and found the best deals that suited our needs.
November 1, 2024
Unprompted review
Reply from Vodafone UK - Skegness
Hello, Lisa,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Skegness
Hi Vi,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service very happy!!!
October 21, 2024
Unprompted review
Reply from Vodafone UK - Skegness
Hello, Helen,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I came into store today to work out a…
I came into store today to work out a problem I had with mobile internet and joshl istened and immediately recognised the problem and actually created a solution which was ideal. This is what customer service is about. Thanks josh
October 12, 2024
Unprompted review
Reply from Vodafone UK - Skegness
Hey Damien,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Popped in today and what can I say a…
Popped in today and what can I say a fantastic service with friendly staff. Megan and Shima had a great sense of humour but were still very professional at all times would definitely recommend.
October 9, 2024
Unprompted review
Reply from Vodafone UK - Skegness
Hi Brett,
This is lovely feedback for Megan and Shima. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Peter provided an amazing customer…
Peter provided an amazing customer service with the biggest cheesiest grin ever.. hope he gets a hug after today! Thanks for your hep
September 24, 2024
Unprompted review
Reply from Vodafone UK - Skegness
Hi Harls. Thank you for your review for Peter. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Spoke to josh about my phone
Spoke to josh about my phone and the issues I was having with it and he was very knowledgeable and explained everything he did to fix it for me I'm very impressed
September 6, 2024
Unprompted review
Reply from Vodafone UK - Skegness
Hey ,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Josh was fantastic
Josh was fantastic he helped myself and my husband with the signal on our phones hoping to see him when its time to upgrade very impressed
September 6, 2024
Unprompted review
Reply from Vodafone UK - Skegness
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly and helpful
I went into the vodafone shop and was greeted with a smile. The staff member remembered me from my last visit. He sorted me quickly and efficiently with no problems. I was very happy with the service I received
September 6, 2024
Unprompted review
Reply from Vodafone UK - Skegness
Hey Derek,
Thanks for letting us know what an amazing job the staff did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Shima helped me put with my laptop and…
Shima helped me put with my laptop and phone
August 17, 2024
Unprompted review
Reply from Vodafone UK - Skegness
Hey Steve,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Skegness
Hi Courtney! Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks, Vodafone Social Media Team
Lovely customer service!!
Shima was very helpful in providing advice on contracts & keeping the conversation flowing as well as helpful & friendly :)
August 6, 2024
Unprompted review
Reply from Vodafone UK - Skegness
Hi there! It's great to hear that Shima was able to help you. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks, Vodafone Social Media Team
Walked out with a phone
Came in to check my contact but came out with a new phone Peter was very help full and informative about all my options and gave me a good deal
August 3, 2024
Unprompted review
Reply from Vodafone UK - Skegness
Thank you for your review Harry. It's good to see Peter was able to help with your new contract. Hope you're loving your new phone.
Thanks again, The Vodafone Social Media Team
Shins was an absolute delight.she was…
Shima was an absolute delight.she was so helpful and explained everything and now got what we wanted at a great price.i would highly recommend the store and Shima to.👍👍👍👍👍
July 25, 2024
Unprompted review
Reply from Vodafone UK - Skegness
Hi Maria,
Thank you for taking the time to review and sharing this feedback for Shima.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Josh was very helpful and polite
Josh was very helpful and polite
Third time he has sold to me
July 24, 2024
Unprompted review
Reply from Vodafone UK - Skegness
Hi Anthony,
Thanks for taking the time to review and sharing this feedback for Josh.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.