Vodafone UK - Skegness Reviews 

185
TrustScore 5 out of 5

4.9

12 Hildred Centre, PE25 3NU Skegness, GB


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Rated 5 out of 5 stars

Went into the store as my tablet was not working, saw megan and she managed to fix my tablet and told me what the issue was, great help thank you megan !!!

Company replied

Rated 5 out of 5 stars

Max in the Skegness store was a real help and left the store happy as he sorted me an upgrade and said ‘oh goody’ as I picked my phone. Please give max a job as he’s only on probation and he’s a credi... See more

Company replied

Rated 5 out of 5 stars

Me and my partner only popped in to ask about mobile WiFi for our new caravan.we deside we was going to shop around but when we sat down with Kirsty we were sold straight away my partner who is not go... See more

Company replied

Rated 5 out of 5 stars

I just called the Vodafone shop in Skegness because I was having issues with my eSIM, and I spoke with Shima. She was approachable, friendly, and professional. She resolved my eSIM issue quickly... See more

Company replied


Company details


Contact info

  • 12 Hildred Centre, PE25 3NU, Skegness, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

185 reviews

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4.9

All reviews

(185)

42,546 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing help the lady was called Shima…

Amazing help the lady was called Shima she was amazing

July 20, 2024
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hi Zoe. Thank you for your review for Shima. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service

July 5, 2024
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hello, Philip,

Thanks for the 5-star review! It's great to hear that you're enjoying the service.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Josh was very helpful and very efficient

June 14, 2024
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey there,

We really appreciate you taking the time to share your feedback with us regarding your experience with Josh.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service

Shima was really amazing and informative, no pushy sales tactics at all and was really pleased on her suggestions and overall saved me money compared to other phone shops in skeg!

June 6, 2024
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hi Ryan,

Thank you for your review and feedback for Shima.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Shima was very welcoming and felt no…

Shima was very welcoming and felt no pressure. Shima displayed excellent customer services. Shima explained the differences between the phones I was undecided over. Lovely person pleasure to visit the store. Excellent

June 1, 2024
Unprompted review
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Reply from Vodafone UK - Skegness

Hi Elaine,

Thanks for your feedback! We're so happy you had such a positive experience with Shima.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Josh & Shima in Vodafone store Skegness…

Josh & Shima in Vodafone store Skegness aided my cross over from o2 when the agents on the phone could not and also aided my contract in helping to keep the number I have had for 20 years+ I can not thank them enough

May 28, 2024
Unprompted review
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Reply from Vodafone UK - Skegness

Hey Jessal,

Thanks for sharing this fabulous feedback with us about your experience in store.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always! Honest and reliable service that I recommend

May 11, 2024
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hi Christopher,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful friend guy

Very helpful friendly guy. Got me good package. Did force unwanted additions. Could not be better

May 11, 2024
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hi, It's really great to see we were able to find you a good deal!
Thanks for your awesome feedback, The Vodafone Social Media Team

Rated 5 out of 5 stars

Great friendly staff

April 26, 2024
Unprompted review
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Reply from Vodafone UK - Skegness

Hi Samuel.

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful with the advice given

April 25, 2024
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hi there,

Thanks for this great review! We're so happy you had such a positive experience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful staff…

Shima was very helpful with a pleasant attitude.
We only went in to enquire about Roaming charges and she advised us how to change contract for very little to include Roaming. This was much better than £10 for 8 days!

April 25, 2024
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hi Derek,

Thank you for your review. We're so happy you had a 5 star experience in store with Shima and your query was answered and you even found a great deal!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

The service was amazing

The service was amazing. Came in for information about switching from our current broadband provider and I am now excitedly awaiting our new Vodafone setup as the cost more than meets our families needs. Huge thank you to Shima for her expert care and attention.

March 3, 2024
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hi Gemma. Thank you for your review for Shima. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and knowledgeable

Very friendly and knowledgeable. Gave us a great deal and help us understand all our options.

March 3, 2024
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hi Ross. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shima was very helpful top service

February 26, 2024
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Alan,

Thanks for reviewing and sharing this feedback for Shima.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Shima has assisted us in helping my…

Shima has assisted us in helping my wife get a new sim only contract and was very helpful

February 12, 2024
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hi Dave,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 1 out of 5 stars

Slow broadband deliberately?

I switched from BT to Vodafone because of slow broadband speed.
For the first 3 weeks we were really happy. Everyday they were asking us to leave a review, but we waited as we were told by a neighbour that after 3 weeks the speed would slow down.
Low and behold the speed is very poor. Now we are receiving mails from Vodafone advertising wifi boosters. Did they purposely give us gast broadband to get a positive review and have they slowed it down to try ans sell us a booster?
How did the neighbour know it was going to slow down?

February 11, 2024
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hi there.

Over roughly the first 10 days, we run tests on your line to make sure you get the best possible speeds and connection in the long term, your speeds can fluctuate during this time. As your speed has slowed after 3 weeks though, I would advise to reach out to our broadband team at https://www.vodafone.co.uk/contact-us/ or by calling 191 from a Vodafone mobile or 0333 304 0191 from any other phone. The team will be able to investigate this and see what we can do to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Listened great and sorted me a better…

Listened great and sorted me a better deal

January 3, 2024
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Kj,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

very help and informative about plans

January 3, 2024
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey there,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good quality experience

Shima was extremely helpful and friendly. Made the process nice and easy.
A real asset to the branch!

January 2, 2024
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hi Len,

Thanks for your review, and feedback for Shima.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Josh has been exceptionally helpful

Josh has been exceptionally helpful. Nothing too much trouble and very patient with helping us. So very grateful

December 16, 2023
Unprompted review
Vodafone UK - Skegness logo

Reply from Vodafone UK - Skegness

Hey Jill,

Thanks for the lovely review and fantastic support for Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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