Felicity was really helpful completed my full transfer
Company replied
Location
Switch locationUnit 2 , 59 King Street, NE33 1DH South Shields, GB
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See what reviewers are saying
I have been a customer of Vodafone for quite a number of years now and it's because of the wonderful attentive staff at my local store which has led to me returning every time I'm due an upgrade. Th... See more
Company replied
In the space of a week my partner and I both visited the store to upgrade our handsets and change our sim packages. Both Lee and Seana were both incredible. They were extremely knowledgable, friendly... See more
Company replied
Store very busy with only 2 staff to deal with everyone but they were both very professional & acknowledged the people waiting. Lee who was the branch manager was covering the branch due to staff s... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - South Shields
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 2 , 59 King Street, NE33 1DH, South Shields, United Kingdom
5.0
Excellent
238 reviews
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Very helpful great service.
February 12, 2026
Unprompted review
Reply from Vodafone UK - South Shields
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great Help and Support
Great advise
Went through everything with me to make sure I was happy
Helped me transfer everything from old phone to new phone and made sure important apps worked
February 11, 2026
Unprompted review
Reply from Vodafone UK - South Shields
Hey Lisa,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Store visit
Staff very pleasant and helpful.
Very patient a pleasure to be in the store. We were served by Seana today A very good experience altogether. Alan Brundle.
February 9, 2026
Unprompted review
Reply from Vodafone UK - South Shields
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Katie was very helpful and explained…
Katie was very helpful and explained everything about my new phone csry helpful
February 7, 2026
Unprompted review
Reply from Vodafone UK - South Shields
Hey Christine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extremly helpfull and very polite and…
Extremly helpfull and very polite and courtsie
February 7, 2026
Unprompted review
Reply from Vodafone UK - South Shields
Hey Keith,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Lee and Seana!
In the space of a week my partner and I both visited the store to upgrade our handsets and change our sim packages. Both Lee and Seana were both incredible. They were extremely knowledgable, friendly and didn’t make us feel like any question was too silly! We both prefer visiting the store for phone upgrades and experiences like this reaffirm that this decision is by far the easiest and most informative way of changing phones. Thanks guys!
February 3, 2026
Unprompted review
Reply from Vodafone UK - South Shields
Hey George,
Thanks for the lovely review and fantastic support for Lee and Seana.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - South Shields
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Tasha was really helpful and has helped…
Tasha was really helpful and has helped me save money
January 27, 2026
Unprompted review
Reply from Vodafone UK - South Shields
Hey Scott,
Thanks for the lovely review and fantastic support for Tasha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Seana was so helpful and got our bills…
Seana was so helpful and got our bills much cheaper and a new phone! Great service! Best Vodafone shop
January 19, 2026
Unprompted review
Reply from Vodafone UK - South Shields
Hey Maria,
Thanks for the lovely review and fantastic support for Seana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service, helping to upgrade my current phone. Very knowledgeable staff here.
January 20, 2026
Unprompted review
Reply from Vodafone UK - South Shields
Hey LanceNort,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Amazing first class service from lee as…
Amazing first class service from lee as always
January 19, 2026
Unprompted review
Reply from Vodafone UK - South Shields
Hey Chris,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fab service in store from lee and seana
Fab service in store from lee and seana
January 19, 2026
Unprompted review
Reply from Vodafone UK - South Shields
Hey Patricia,
Thanks for the lovely review and fantastic support for Lee and Seana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited South Shields store
I visited South Shields store to upgrade my phone. Store assistant Katie, was extremely helpful and made the experience easy and straightforward. Nothing beats a face to face experience.
January 16, 2026
Unprompted review
Reply from Vodafone UK - South Shields
Hey Kat,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service by staff very…
Excellent service by Katie very knowledgeable on all areas
Very friendly and helpful
January 15, 2026
Unprompted review
Reply from Vodafone UK - South Shields
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lovely friendly staff
Lovely friendly, professional staff, Katie was approachable and knowledgeable.
January 15, 2026
Unprompted review
Reply from Vodafone UK - South Shields
Hey Lloyd,
Thank you for your review. It's always lovely to read such nice feedback for Katie .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Seana great service on two phone and a…
Seana great service on two phone and a broadband package. Highly recommend excellent service.
January 12, 2026
Unprompted review
Reply from Vodafone UK - South Shields
Hey,
Thanks for the lovely review and fantastic support for Seana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Expert service from Lee today
January 9, 2026
Unprompted review
Reply from Vodafone UK - South Shields
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - South Shields
Hey Joseph,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - South Shields
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Amazing help from Natasha and Lee
Amazing help from Natasha and Lee, saved me a fortune and also helped save christmas with the phone I needed for my daughter!
December 23, 2025
Unprompted review
Reply from Vodafone UK - South Shields
Hey Natasha,
Thanks for the lovely review and fantastic support for Natasha and Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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