Vodafone UK - St Andrews Reviews 

115
TrustScore 5 out of 5

4.8

114 Market Street, KY16 9PB St Andrews, GB


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Rated 5 out of 5 stars

I received a fantastic help from Aaron, he was very attentive and understanding when helping me choose from the options I had for upgrading and how I could save on my bill putting things together!! Th... See more

Company replied

Rated 5 out of 5 stars

A warm welcome at the door and Aaron fixed my annoying pop up nuisance within a few minutes. As my wife's contract was due to expire, Aaron found a really good deal, so we were both really happy! Be... See more

Company replied

Rated 5 out of 5 stars

as an international student at st andrews, there are many changes to navigate—including getting a new phone. Aaron made this change seamless and understandable as a “tech-illiterate” person. Aaron is... See more

Company replied

Rated 5 out of 5 stars

Came to store for information on upgrade options and Lucy was very helpful! A credit to the store!

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - St Andrews

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 114 Market Street, KY16 9PB, St Andrews, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

115 reviews

5-star
4-star
3-star
2-star
1-star

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4.8

All reviews

(115)

41,411 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ryan, good guy

Ryan was very helpful with my cancellation process and helped me with an extra tablet

June 24, 2026
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hey David,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came to store for information on…

Came to store for information on upgrade options and Lucy was very helpful! A credit to the store!

June 25, 2026
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hey Rebekah,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I received a fantastic help from Aaron

I received a fantastic help from Aaron, he was very attentive and understanding when helping me choose from the options I had for upgrading and how I could save on my bill putting things together!! Thank You!

June 8, 2026
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hey Marcus,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in to store for help with my…

Came in to store for help with my phone's signal not working properly and left with a working phone signal and a new sim plan with great savings, Ryan thank you so much you were amazing and great help.

May 8, 2026
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hey Daniel,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lucy was very professional so nice to…

Lucy was very professional so nice to deal with thank you.

May 6, 2026
Unprompted review
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Reply from Vodafone UK - St Andrews

Hey Leigh,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaron was a fantastic help and very…

Aaron was a fantastic help and very informative, he helped me get setup easily and explained it all very well, thank you!

May 6, 2026
Unprompted review
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Reply from Vodafone UK - St Andrews

Hey Ian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff. Ryan really knew what he was about and helped get me just what I needed.

April 30, 2026
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hey Allan,

Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaron was a legend and super helpful!

Aaron was a legend and super helpful!

April 18, 2026
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hey Edward,

Thanks for the lovely review and fantastic support for Aaron.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lucy was amazing!!

Lucy was amazing!!! She deserves a raise! Seriously we have a very difficult issue she resolved with ease.

April 1, 2026
Unprompted review
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Reply from Vodafone UK - St Andrews

Hey Karen,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan was a great help with renewing my…

Ryan was a great help with renewing my contracts with Vodafone, good information and good customer advice, thank you

March 12, 2026
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hey Jim,

Thanks for the lovely review and fantastic support for Ryan. We truly appreciate your feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaron was an amazing help and made…

Aaron was an amazing help and made everything very clear and understandable!! Great information all round, will definitely be coming back to see him

March 4, 2026
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hey Lesley,

Thanks for the lovely review and fantastic support for Aaron. It's delightful to receive such nice comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lucy in the St Andrews store- what a legend!

Lucy in the St Andrews store was AMAZING! Because of her, we saved a huge amount of money not just on mobile but also broadband:.. fantastic, friendly and efficient service!!

March 5, 2026
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hey Ruth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Would recommend

Lucy was great help in setting up my new eSIM

February 27, 2026
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hey Mollie,

Thanks for the lovely review and fantastic support for Lucy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and quick!

February 26, 2026
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hey Mary,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaron was very helpful and patient

February 24, 2026
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hi Heather,

Thank you so much for your wonderful review and the amazing support you’ve shown for Aaron —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

broadband

Went in for broadband, left with broadband and SIM card. Ryan was very knowledgeable and helpful. Thank you!

February 17, 2026
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

I was served by Lucy today when buying a new phone. She was polite and friendly. She discussed each part of the process with me and made sure I was happy with everything first. Brilliant service.

January 31, 2026
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

So helpful and charismatic

So helpful and charismatic! I know nothing about technology but I walked out with exactly what I needed.

January 29, 2026
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hey Elsa,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A warm welcome at the door

A warm welcome at the door and Aaron fixed my annoying pop up nuisance within a few minutes.
As my wife's contract was due to expire, Aaron found a really good deal, so we were both really happy! Been with Vodafone for decades now, and stay because of the quality if the service and customer experience.

January 10, 2026
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hey Tom,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was served by Lucy

Was served by Lucy , it was a wonderful experience setting my e sim. I’m a foreigner and Lucy made it very straight forward and fun personality!!

December 20, 2025
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hey there,

Thanks for the lovely review and fantastic support for Lucy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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