I received a fantastic help from Aaron, he was very attentive and understanding when helping me choose from the options I had for upgrading and how I could save on my bill putting things together!! Th... See more
Company replied
Location
Switch location114 Market Street, KY16 9PB St Andrews, GB
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See what reviewers are saying
A warm welcome at the door and Aaron fixed my annoying pop up nuisance within a few minutes. As my wife's contract was due to expire, Aaron found a really good deal, so we were both really happy! Be... See more
Company replied
as an international student at st andrews, there are many changes to navigate—including getting a new phone. Aaron made this change seamless and understandable as a “tech-illiterate” person. Aaron is... See more
Company replied
Came to store for information on upgrade options and Lucy was very helpful! A credit to the store!
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - St Andrews
Written by the company
Contact info
114 Market Street, KY16 9PB, St Andrews, United Kingdom
4.8
Excellent
115 reviews
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Ended up with more than I started with…
Ended up with more than I started with for less money!
December 19, 2025
Unprompted review
Reply from Vodafone UK - St Andrews
Hey Clare,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Ryan was fantastic help
Ryan was fantastic help, great advice and explained everything to a top tier standard, lovely lad
December 16, 2025
Unprompted review
Reply from Vodafone UK - St Andrews
Hi Finn,
Thank you so much for your wonderful review and the amazing support you’ve shown for Ryan—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Popped into store and was met with…
Popped into store and was met with Aaron, I didn’t know what I was doing or wanted to do , Aaron soon when thru all my options explained everything in detail and made the whole process so simple for me. Thank you Aaron for your patience and exceptional customer care ☺️ I left feeling a very valued customer!
December 13, 2025
Unprompted review
Reply from Vodafone UK - St Andrews
Hey Marilyn,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went in for a tablet and a new sim…
Went in for a tablet and a new sim plan, Danny was a great help and got me exactly what I wanted!
November 18, 2025
Unprompted review
Reply from Vodafone UK - St Andrews
Hey L-G,
Thanks for the lovely review and fantastic support for Danny.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Danny was a great with helping me pick…
Danny was a great with helping me pick out a tablet for myself, very knowledgeable and friendly.
November 18, 2025
Unprompted review
Reply from Vodafone UK - St Andrews
We're happy to hear that you had a great experience and that our agent's knowledge and friendliness were helpful in choosing your tablet.
Thanks for your review,
Vodafone Social Media Team
Customer service from Ryan was…
Customer service from Ryan was excellent really helpful
November 18, 2025
Unprompted review
Reply from Vodafone UK - St Andrews
Hi. We're happy to hear about the excellent and helpful customer service you received. We appreciate you sharing your positive experience with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Unstable broadband network
I have been using Vodafone’s broadband services for a year. It used to be fine in the sense that network outage was rare. However, this has been happening more than often since this month started. I have no idea why. Whenever it happened, I had to reboot the modem and wait for minutes for it to resume normal. This is not satisfactory. I am sharing living space and so an unstable network would lower motivations to stay, which would have financial ramifications for me.
November 18, 2025
Unprompted review
Reply from Vodafone UK - St Andrews
Hi. This isn't the experience we want you to have, nor the service that we strive for here at Vodafone. We recognise the inconvenience this causes, especially with shared living spaces and potential financial impact. Please contact our broadband team at 0333 304 0191 or via Live Chat: http://vodafone.uk/2LCJiTm, so we can investigate.
Alternatively, we would recommend heading over to our 'Check my service' online tool https://vodafone.uk/3lf0Jx8 - select the 'Broadband' option and enter your postcode. You'll also be able to run a test to check for faults with your broadband connection by selecting the 'Check my connection' button – you’ll need your My Vodafone login details to do this.
Vodafone Social Media Team
Excellent service from Ryan
Excellent service from Ryan. Thank you.
November 15, 2025
Unprompted review
Reply from Vodafone UK - St Andrews
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Aaron was super helpful for a third…
Aaron was super helpful for a third time! Made my trip to Vodafone so pleasant!!
October 17, 2025
Unprompted review
Reply from Vodafone UK - St Andrews
Hi Lily. Thank you for your review for Aaron. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Five stars for Aaron!
Coming from overseas to an unfamiliar country by myself has had many difficulties, but I am pleased to say that my experience here at Vodafone is certainly not one of them. I initially came here to help my friend set up her permanent phone plan and I was given the utmost respect and wonderful treatment, and I must say the seating is quite comfortable. When I returned to get my permanent plan, the process was easy and enjoyable as Aaron the Sales Advisor is extremely personable and quite a good friend of mine after this experience. He even signed my flatmate and I's contract as a witness! Five stars for Aaron!
October 7, 2025
Unprompted review
Reply from Vodafone UK - St Andrews
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
International Student
as an international student at st andrews, there are many changes to navigate—including getting a new phone. Aaron made this change seamless and understandable as a “tech-illiterate” person. Aaron is the GOAT and if you feel the same way, feel free to say thank you with an iced white chocolate mocha from Starbucks.
October 6, 2025
Unprompted review
Reply from Vodafone UK - St Andrews
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Daniel was wonderful!
Daniel was great! Super informative and generous with his time
September 24, 2025
Unprompted review
Reply from Vodafone UK - St Andrews
Hey Catherine,
Thanks for the lovely review and fantastic support for Daniel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - St Andrews
Hey Karen,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ryan was very helpful with everything…
Ryan was very helpful with everything much appreciated
June 20, 2025
Unprompted review
Reply from Vodafone UK - St Andrews
Hi David! We're happy to hear that our assistance was beneficial. We appreciate you taking the time to share your positive experience with us!
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - St Andrews
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Ryan today as I…
Excellent service from Ryan today as I did an upgrade to my phone. Highly recommend 👌
April 17, 2025
Unprompted review
Reply from Vodafone UK - St Andrews
Hey Tom,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Aaron was absolutely amazing with his…
Aaron was absolutely amazing with his assistance in setting up my new phone for me. Data transfer and giving me simple information on the new phone made life so much easier than having to try and read the small print of the user instruction guide.
Top class assistance.
April 15, 2025
Unprompted review
Reply from Vodafone UK - St Andrews
Hey Ken,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - St Andrews
Hey Sorada,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic friendly staff went above and…
Fantastic friendly staff went above and beyond to help! Ryan was nothing but patient and polite. Nothing was a problem
April 10, 2025
Unprompted review
Reply from Vodafone UK - St Andrews
Hey Aileen,
Thanks for your review. It's delightful to receive such nice comments.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and professional.
March 27, 2025
Unprompted review
Reply from Vodafone UK - St Andrews
Hey Robert,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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