Vodafone UK - St Andrews Reviews 

115
TrustScore 5 out of 5

4.8

114 Market Street, KY16 9PB St Andrews, GB


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Rated 5 out of 5 stars

I received a fantastic help from Aaron, he was very attentive and understanding when helping me choose from the options I had for upgrading and how I could save on my bill putting things together!! Th... See more

Company replied

Rated 5 out of 5 stars

A warm welcome at the door and Aaron fixed my annoying pop up nuisance within a few minutes. As my wife's contract was due to expire, Aaron found a really good deal, so we were both really happy! Be... See more

Company replied

Rated 5 out of 5 stars

as an international student at st andrews, there are many changes to navigate—including getting a new phone. Aaron made this change seamless and understandable as a “tech-illiterate” person. Aaron is... See more

Company replied

Rated 5 out of 5 stars

Came to store for information on upgrade options and Lucy was very helpful! A credit to the store!

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - St Andrews

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 114 Market Street, KY16 9PB, St Andrews, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

115 reviews

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1-star

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4.8

All reviews

(115)

42,756 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff made changing over to my new…

The staff made changing over to my new phone easy.. no co.plaints

March 21, 2025
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hello Lizzie,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience with Danny and Aaron

Great experience with Danny and Aaron - could not have been any more helpful - would highly recommend.Many thanks, boys.

March 7, 2025
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Thanks for the great feedback Liz, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan is a very calm and quietly…

Ryan is a very calm and quietly competent young man who listened to our queries and advised on savings without complaint- over the course of an hour.!
( Admittedly we are not very tech savvy)
A Young Man who is deservedly iworthy of any promotional opportunity

February 25, 2025
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hi there,

It's great to hear your feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great help today

Great help today! Helped me sort out a problem been having. Recommend highly

February 8, 2025
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Thanks for letting us know how helpful our team were today Adam ☺️ All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan was so kind and helpful actually…

Ryan was so kind and helpful actually made me want to stay with vodaphone!

January 25, 2025
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hi Kirsty,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan was first class & very…

Ryan was first class & very knowledgeable 👍

December 14, 2024
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 4 out of 5 stars

Tech issue solved!

Friendly and helpful staff who solved a tricky problem moving WhatsApp messages from iPhone to Android following a recent phone upgrade.
They were able to provide support and explain how to use the device in future upgrades to prevent difficulties again.
Much appreciated!

December 7, 2024
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hi Sash. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Come to Vodafone in St Andrews

Come to Vodafone in St Andrews, Excellent Service from Aaron and really helpful

December 3, 2024
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hi Linda,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service. Very helpful. Also allowed me to charge up my phone while I went shopping. Matthew was super helpful.

December 2, 2024
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hi Liz,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Top guys in Vodafone today

Top guys in Vodafone today. Sorted me right out

November 30, 2024
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hi Olivia. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Customer Service from Danny

I visited Vodafone St Andrews and got a first class service from a young man called Danny. He was so patient and understanding with me. He explained everything slowly and was so informative about all aspects of my phone. Thank you Danny

November 16, 2024
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hi Gordon,

Thank you for taking the time to review your recent experience. It's great to hear this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Good efficient staff

Good efficient staff! Danny and Matthew are both very friendly and made my experience very easy. Thanks for all your help!

November 13, 2024
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hi Alana. Thank you for your review for both Danny and Matthew. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Staff very helpful and attentive

Staff very helpful and attentive

October 31, 2024
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Thanks for the great review, Andrew. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful

Really helpful! And friendly people!

October 30, 2024
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hi Jodie,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

We are visiting our daughters at…

We are visiting our daughters at university and had issues with WiFi. They were very helpful with choices and were wonderful to work with.

October 21, 2024
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hi Brandice,

It's great to hear about your recent experience and feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Helped me out with my new phone wasn't…

Helped me out with my new phone wasn't working on 5g. Very nice people.

September 30, 2024
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hi Emily,

This is a great feedback. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

New iPhone 14

Attentive service from Aaron, help with set up beyond the call of duty and transfer from old phone

September 27, 2024
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hey Steven,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Arran was most helpful today and helped…

Arran was most helpful today and helped me with my technical problem with his knowledge and patience

September 20, 2024
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hi Gillian,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Really great service

Really great service. Above and beyond. Aaron, Danny, Matthew all so helpful.

August 28, 2024
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hi Lloyd,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service! Danny was so helpful. Would absolutely recommend

August 15, 2024
Unprompted review
Vodafone UK - St Andrews logo

Reply from Vodafone UK - St Andrews

Hi there,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

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