I received a fantastic help from Aaron, he was very attentive and understanding when helping me choose from the options I had for upgrading and how I could save on my bill putting things together!! Th... See more
Company replied
Location
Switch location114 Market Street, KY16 9PB St Andrews, GB
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A warm welcome at the door and Aaron fixed my annoying pop up nuisance within a few minutes. As my wife's contract was due to expire, Aaron found a really good deal, so we were both really happy! Be... See more
Company replied
as an international student at st andrews, there are many changes to navigate—including getting a new phone. Aaron made this change seamless and understandable as a “tech-illiterate” person. Aaron is... See more
Company replied
Came to store for information on upgrade options and Lucy was very helpful! A credit to the store!
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - St Andrews
Written by the company
Contact info
114 Market Street, KY16 9PB, St Andrews, United Kingdom
4.8
Excellent
115 reviews
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My contract was due for renewal
My contract was due for renewal. I wanted to explore the best options. Matthew could not have been more helpful. Diligent, informative, thorough and efficient would best describe him. He found the ideal solution for us
June 16, 2023
Unprompted review
Reply from Vodafone UK - St Andrews
Hey skinneralba,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amazing customer service
The customer service is amazing and they couldnt be more helpful. Everything was explained properly and made easy for us. Ashleigh was wonderful and helped us and talked us through getting a new phone and contracts and made it very smooth and fun to come in and shop.
June 16, 2023
Unprompted review
Reply from Vodafone UK - St Andrews
Hey Mhairi,
Thanks for letting us know what an amazing job Ashleigh did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great and Friendly service!
Great and Friendly service!! Would 100% recommend 😀
May 30, 2023
Unprompted review
Reply from Vodafone UK - St Andrews
Hey Emmy,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Resolved my issue
Danny was very helpful with resolving an issue on my business account. Courteous and helpful - will be back again for any other issues, thanks Danny!
May 30, 2023
Unprompted review
Reply from Vodafone UK - St Andrews
Hey Suraya,
Thanks for the lovely review and fantastic support for Danny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I came into the shop with a query on my…
I came into the shop with a query on my phone as I’m not great with tech and the customer service was great, extrememely helpful and sorted it for me.
Thanks again guys.
May 30, 2023
Unprompted review
Reply from Vodafone UK - St Andrews
Hey Scott,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent customer service
Great customer service! Claire went out of her way to help with my phone and helped recover my data whilst also upgrading my phone!
May 16, 2023
Unprompted review
Reply from Vodafone UK - St Andrews
Hey Ayesha,
Thanks for letting us know what an amazing job Claire did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Prompt service, Polite and very knowledge staff
Prompt service, provided a package for exactly what I needed at a reasonable price. Polite and very knowledge staff. Thank you.
May 29, 2023
Unprompted review
Reply from Vodafone UK - St Andrews
Hey Philip,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent!
Friendly, helpful, patient staff found me a good deal when my contract ran out. It was great to deal with people face to face.
May 13, 2023
Unprompted review
Reply from Vodafone UK - St Andrews
Hey James,
Thanks for the lovely feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Super.
Matthew Allan was very helpful and informative when I visited the store. Could not fault this experience, thank you!
April 27, 2023
Unprompted review
Reply from Vodafone UK - St Andrews
Hey Rachel,
Thank you for your review. It's always lovely to read such nice feedback for our wonderful agents. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
everything was explained clearly and …
everything was explained clearly and in simple terms which i appreciated as I’m a bit of a technophobe
the whole process was very straightforward I would definitely consult Danny in the future if I needed other services from Vodaphone
April 26, 2023
Unprompted review
Reply from Vodafone UK - St Andrews
Hi there,
Thanks for your review and recommendation for Danny in our store. It's lovely to hear how he's helped you.
If you ever need any help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Vodafone St Andrews
I paid a visit to St Andrews Vodafone as I was due an upgrade and wanted some advice. I've been a customer with Vodafone for almost 20 years and have had the pleasure of dealing with Danny many times. I sat down with David for a great chat and got his opinions and advice about my options. David and Danny both took great interest in my needs as a customer and were more than happy to answer any questions I had. Danny even took the time out of his day to entertain my 3 year old son which was a great help while I needed to concentrate. Overall a great experience with a great bunch of guys. Will definitely visit this store again.
April 13, 2023
Unprompted review
Reply from Vodafone UK - St Andrews
Hi Darren,
Thank you for your review. I’ll be sure to pass on the feedback for Danny from the St Andrews store. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Fantastic customer service
Fantastic customer service!
Great atmosphere and such a professional service. Danny was an absolute pleasure and extremely helpful! Couldn’t recommend the store any higher!
April 19, 2023
Unprompted review
Reply from Vodafone UK - St Andrews
Hi Adam,
It's great to hear the wonderful feedback for Danny! If there is anything else we can help with, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Helpful Staff
David was really helpful from start to finish. Helped choose the best phone for our needs. Set phone up and advised on billing info etc. Much appreciated
April 5, 2023
Unprompted review
Reply from Vodafone UK - St Andrews
Hi Lorna, Thank you for your feedback for David. If you visited a store when you spoke to him, let us know which store and we'd be happy to feed this back to them directly.
Thanks,
The Vodafone Social Media Team
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