Great service again today at the St Austell store with Chris and George. Highly recommend them good service polite and very efficient.
Company replied
19 Fore Street, PL25 5EP St Austell, GB
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Great service again today at the St Austell store with Chris and George. Highly recommend them good service polite and very efficient.
Company replied
Excellent service as usual helped me with my virus on my phone. I so grateful for their help in putting my phone back to normal. I would recommend this firm to family and friends. Mary Ryland.
Company replied
I had an outstanding experience at Vodafone in St Austell thanks to George! From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the best option fo... See more
Company replied
Instant and effective customer service by Imogen Gent. This young lady was AMAZING getting me out of EE and on to Vodaphone. I will be highly recommending her to others in our local Community. Imog... See more
Company replied
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19 Fore Street, PL25 5EP, St Austell, United Kingdom
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Good service from a knowledgeable guy.

Reply from Vodafone UK - St Austell
Thank you very much for professional help and advice. Ian helps us with upgrading of our mobile phone contracts also with fixing my daughter's Ipad. Great very polite and friendly person. Thanks a lot.

Reply from Vodafone UK - St Austell
We had absolutely superb service from Ian at Vodafone in St Austell. He was extremely patient and explained everything for me and best of all sorted out my problem with my data.

Reply from Vodafone UK - St Austell
Ian was great and St Austell team was very helpful and help move us over from EE to Vodafone and we were very happy with the service and saved loads of money per month and would recommend to anyone to go in to store to the team thankyou

Reply from Vodafone UK - St Austell
Awesome st Austell team Ian and Matt thanks again

Reply from Vodafone UK - St Austell
UNBELIEVABLE SERVICE!
I dropped my phone a week ago..in the loo. Ian was so patient and helpful.
Got a new deal that suits my needs. All my stuff was backed up so happy.
Service was extremely good as I'm older and not too tech savvy.
I am so happy!!
Thank you Ian.

Reply from Vodafone UK - St Austell
The workers are extremely helpful and polite. They offered extremely helpful advice and helped set up a new phone and effectively answered questions.thanks Ian and Mattin St Austell Vodafone

Reply from Vodafone UK - St Austell
A fantastic job,very pleased with Ian great job . As a new business owner and new contract very happy thank you!

Reply from Vodafone UK - St Austell
Brilliant Service from st Austell from st Austell Team, Chris,Ian and Matt

Reply from Vodafone UK - St Austell

Reply from Vodafone UK - St Austell
Ian was incredibly helpful and made all the processes simple and straightforward. Helped us with all of our issues and provided a great customer service.

Reply from Vodafone UK - St Austell
Matt was very helpful in finding me the best plan for my needs

Reply from Vodafone UK - St Austell
Great service thanks ,in St Austell by Ian

Reply from Vodafone UK - St Austell
Sim only upgrade from Ian.
Lovely store and great local Business would not buy anywhere else 😍

Reply from Vodafone UK - St Austell
Ian was very polite and explained everything to me clearly. It felt simple what he was explaining so I wasn't getting confused and if I did get confused he helped me to understand what he was saying

Reply from Vodafone UK - St Austell
Absolutely superb service from Ian the business adviser. Nothing was to much trouble. Would highly recommend a visit to this shop for that personal touch.

Reply from Vodafone UK - St Austell
Dealt with Matt, absolutely superb. Helped from start to finish with my new phone set up. Brilliant thank you.

Reply from Vodafone UK - St Austell
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