Great service again today at the St Austell store with Chris and George. Highly recommend them good service polite and very efficient.
Company replied
Location
Switch location19 Fore Street, PL25 5EP St Austell, GB
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See what reviewers are saying
Excellent service as usual helped me with my virus on my phone. I so grateful for their help in putting my phone back to normal. I would recommend this firm to family and friends. Mary Ryland.
Company replied
I had an outstanding experience at Vodafone in St Austell thanks to George! From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the best option fo... See more
Company replied
Instant and effective customer service by Imogen Gent. This young lady was AMAZING getting me out of EE and on to Vodaphone. I will be highly recommending her to others in our local Community. Imog... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - St Austell
Written by the company
Contact info
19 Fore Street, PL25 5EP, St Austell, United Kingdom
4.9
Excellent
216 reviews
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The team Ian and Chris always give excellent service and would recommend Vodaphone to family and friends ervice
Great service from Ian and Chris i would always say go to see store team for grear service
November 18, 2023
Unprompted review
Reply from Vodafone UK - St Austell
Hey Pauline,
Thanks for letting us know what an amazing job both Ian and Chris did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Helpful and knowledgeable
Chris was very knowledgeable and polite. Helped sort out my account issues without any issues and confirmed payment details all up to date. Highly recommended!
November 16, 2023
Unprompted review
Reply from Vodafone UK - St Austell
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Ian was very pleasant very very helpful…
Ian was very pleasant very very helpful thank you
November 15, 2023
Unprompted review
Reply from Vodafone UK - St Austell
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Thank you
Brilliant really happy with my service today come in with a phone and was sorted out right away very chatty and friendly cant thank Ian and Chris enough
November 11, 2023
Unprompted review
Reply from Vodafone UK - St Austell
Hi Samantha,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Ian was great help on my upgrade and I…
Ian was great help on my upgrade and I have also upgraded many of times in St Austell
November 11, 2023
Unprompted review
Reply from Vodafone UK - St Austell
Hi Kay,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
upgrade Vodafone st austell
excellent serviice with Chris in Vodafone St Austell
November 11, 2023
Unprompted review
Reply from Vodafone UK - St Austell
Hi Owen,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
All good as usual friendly staff as…
All good as usual friendly staff as usual cheers Ian Was great thank you
November 11, 2023
Unprompted review
Reply from Vodafone UK - St Austell
Hi Robert,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Matt has been absolutely brilliant at…
Matt has been absolutely brilliant at the St.Austell Vodafone store. Setting up our mobile dongle for our internet so we are never without Wi-Fi at home and setting up my new iPhone transferring everything. Knowledgeable, cheerful and efficient. Thank you.
November 5, 2023
Unprompted review
Reply from Vodafone UK - St Austell
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Reply from Vodafone UK - St Austell
Hey Alana,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Matt and Ian were very helpful and…
Matt and Ian were very helpful and knowledgeable. I wasn't sure of what I needed but they helped me . Well done✅
October 29, 2023
Unprompted review
Reply from Vodafone UK - St Austell
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Very Helpful
I came into Vodafone to sort my phone out as I was getting poor signal! Ian was extremely helpful and freindly and I have a new phone which I'm delighted with, I wasn't pressured at all!
October 19, 2023
Unprompted review
Reply from Vodafone UK - St Austell
Hi Judy. Thank you for your review for Ian. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chris was very helpful today thank you…
Chris was very helpful today thank you you are a star
October 17, 2023
Unprompted review
Reply from Vodafone UK - St Austell
Hi Sara,
Thanks for taking your time to leave this review for Chris.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Matt was first class in his customer…
Matt was first class in his customer service, knowledge and a really nice guy too!
October 11, 2023
Unprompted review
Reply from Vodafone UK - St Austell
Hi Penny,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
I went to store and Ian and the team…
I went to store and Ian and the team were great with helping me with my account and tech help, thankyou
October 11, 2023
Unprompted review
Reply from Vodafone UK - St Austell
Hi Gordon,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Matt was very helpful
Matt was very helpful, great experience, would recommend! :)
October 11, 2023
Unprompted review
Reply from Vodafone UK - St Austell
Hi Kristian,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Ian was great with setting up my new…
Ian was great with setting up my new phone and I have been with Vodafone more than 20 years and this is my first big upgrade in 10 years and the St Austell shop was fantastic thank you
September 28, 2023
Unprompted review
Reply from Vodafone UK - St Austell
Hey Lindsay,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Matt helped me and my non technical…
Matt helped me and my non technical husband purchase new contracts and helped us through every step
Travelled from norwich England to come back to this store highly recommend Matt had all the time to help us. Great representation of vodafone Thankyou
September 12, 2023
Unprompted review
Reply from Vodafone UK - St Austell
Hi Lyndsey,
Thanks for taking the time to write such a lovely review! We're delighted that Matt was able to resolve your query and get you and your husband set up.
Thanks again,
Vodafone Social Media Team
A pleasure to deal with once again
Every time I have come into this store Ian and Chris have been very helpful and knowledgeable as well as professional, they always check out the best deals, the advice they give is a great benefit when choosing a phone and home broadband plan. Well worth the visit.
September 7, 2023
Unprompted review
Reply from Vodafone UK - St Austell
Hey Peter,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Helpful, efficient service
Came in for my husband to upgrade or go sim only. He wasn't really sure what he wanted to do but Ian was really helpful and talked him through all the options and costs. He was very friendly and patient and we were extremely pleased with the deal he got for my husband in the end. While we we there, he also offered to check out my plan and make sure I was on the most cost-effective deal, which was kind of him. The other young guy in the store was really nice and helpful too. All round, they gave us a great service - it's so much better being able to go into a shop and see the tech, and get guidance in person, rather than trying to do it over the phone.
September 3, 2023
Unprompted review
Reply from Vodafone UK - St Austell
Hey there,
This is great to hear, thanks for sharing your positive experience after a visit to one of our stores. We're happy to hear how Ian, and the other members of the store have been able to help.
If you ever require help, feel free to pop back into any of our stores. Or you can message us over on a Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Update Contract/discount
Ian - Very personable, polite and explained everything clearly. Gave us different options and talked us through every detail. Wasn't a pushy salesperson at all and made us feel like a valued customer.
September 3, 2023
Unprompted review
Reply from Vodafone UK - St Austell
Hi Dan,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
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