Liam was very helpful totally patient and unbelievabley considerate ( if you knew me you would know just how considerate he has been ). I simply cannot fault him. Reminds me why I stay with Vodafo... See more
Company replied
130 High Street, TS18 1AY Stockton on Tees, GB
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Liam was very helpful totally patient and unbelievabley considerate ( if you knew me you would know just how considerate he has been ). I simply cannot fault him. Reminds me why I stay with Vodafo... See more
Company replied
Despite the store being really busy on most of the occasions I have visited, the staff have been most helpful in dealing with my requests. Would recommend this store to everyone.
Company replied
Wanted help with an affordable tarrif for my airtime as the current one have expired and was helped and l am very grateful for that.
Company replied
Great, Vodafone is starting to turn off their 3g signal. What chance do most people have as their 4&5g is garbage May as well go back to 2 tin cans and a piece of string if you are stuck on this... See more
Company replied
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130 High Street, TS18 1AY, Stockton on Tees, United Kingdom
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Adrian, Liam and Martin are professional, empathetic and made the experience the nicest I’ve ever had.

Reply from Vodafone UK - Stockton on Tees
Despite the store being really busy on most of the occasions I have visited, the staff have been most helpful in dealing with my requests. Would recommend this store to everyone.

Reply from Vodafone UK - Stockton on Tees
I went into the Vodadone shop to get my phone fixed and this was done quickly. Thanks Adrian.

Reply from Vodafone UK - Stockton on Tees
Liam was very helpful totally patient and unbelievabley considerate ( if you knew me you would know just how considerate he has been ). I simply cannot fault him. Reminds me why I stay with Vodafone.

Reply from Vodafone UK - Stockton on Tees
Wanted help with an affordable tarrif for my airtime as the current one have expired and was helped and l am very grateful for that.

Reply from Vodafone UK - Stockton on Tees
Excellent experience upgrading my iPhone - great savings and fantastic service from Ben who went above and beyond to get me the best deals for all of my family

Reply from Vodafone UK - Stockton on Tees
So helpfull and friendly got a great deal thank you

Reply from Vodafone UK - Stockton on Tees
Very helpful gentleman helped me get a new phone with great advice and told me about all offers available to me, I was pleasantly surprised at the price. Great service overall

Reply from Vodafone UK - Stockton on Tees
Excellent service Ben was so knowledgeable and really helped sort me out with new contract he is a credit to the company

Reply from Vodafone UK - Stockton on Tees
Great experience in Vodafone Stockton, Adrian was really helpful and got both my husband and I sorted with new plans/phone, process was very efficient. Second time I’ve used this Vodafone store, would highly recommend.

Reply from Vodafone UK - Stockton on Tees
Came with an issue qith my handset, got a new one all set up thanks Adrian

Reply from Vodafone UK - Stockton on Tees
Ben and Owen were marvellous helping set up new phones for myself and wife.
They both went the extra mile and sorted everything despite a few glitches they got us sorted.
Well done and a big THANK YOU

Reply from Vodafone UK - Stockton on Tees
Great service from Ben. Got us plans we were happy with. Thank you.

Reply from Vodafone UK - Stockton on Tees
Solved all of my issues and got me a plan I was happy with. Thank you Adrian and Ben.

Reply from Vodafone UK - Stockton on Tees
I went to Vodafone to ask about my apps. All seems up to date and I got a cheaper plan. Thank you Adrian.

Reply from Vodafone UK - Stockton on Tees

Reply from Vodafone UK - Stockton on Tees
Ben was very helpful and understanding to my needs, pleasant, professional and knowledgeable

Reply from Vodafone UK - Stockton on Tees

Reply from Vodafone UK - Stockton on Tees
The staff member Ben was very helpful and talked us through the full process as he went through each step

Reply from Vodafone UK - Stockton on Tees
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