Vodafone UK - Stockton on Tees Reviews 

142
TrustScore 5 out of 5

4.9

130 High Street, TS18 1AY Stockton on Tees, GB


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Rated 5 out of 5 stars

I had a issue with my home page on my phone i thought it was corrupted. Popped into the Stockton on Tees branch explained to the assistant he sorted it out instantly. I was expecting the worse b... See more

Company replied

Rated 5 out of 5 stars

Liam was very helpful totally patient and unbelievabley considerate ( if you knew me you would know just how considerate he has been ). I simply cannot fault him. Reminds me why I stay with Vodafo... See more

Company replied

Rated 5 out of 5 stars

Mathew was excellent and provided everything I required. A really nice young man and would hopefully use again.

Company replied

Rated 3 out of 5 stars

Great, Vodafone is starting to turn off their 3g signal. What chance do most people have as their 4&5g is garbage May as well go back to 2 tin cans and a piece of string if you are stuck on this... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Stockton on Tees

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 130 High Street, TS18 1AY, Stockton on Tees, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

142 reviews

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4.9

All reviews

(142)

40,947 reviews in the last 12 months

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Rated 5 out of 5 stars

Great

Great, Ben was very helpful and guideful.

May 12, 2026
Unprompted review
Vodafone UK - Stockton on Tees logo

Reply from Vodafone UK - Stockton on Tees

Hey Cobie,

Thanks for the lovely review and fantastic support for Ben .

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was very helpful and understanding…

Ben was very helpful and understanding to my needs, pleasant, professional and knowledgeable

May 11, 2026
Unprompted review
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Reply from Vodafone UK - Stockton on Tees

Hey Jacqueline,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful for me to understand

May 3, 2026
Unprompted review
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Reply from Vodafone UK - Stockton on Tees

Hey Graham,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff member Ben was very helpful…

The staff member Ben was very helpful and talked us through the full process as he went through each step

May 3, 2026
Unprompted review
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Reply from Vodafone UK - Stockton on Tees

Hey Simon,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help from Ben

Great help from Ben, very efficient and friendly. Sorted out my issue with my phone and got me a new plan I was happy with.

April 30, 2026
Unprompted review
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Reply from Vodafone UK - Stockton on Tees

Hey Anne,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help from Ben

Great help from Ben, managed to sort my issue and got me a plan I was happy with.

April 30, 2026
Unprompted review
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Reply from Vodafone UK - Stockton on Tees

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful with even the smallest of…

Very helpful with even the smallest of problems for those not technical. Thank you Ben.

April 30, 2026
Unprompted review
Vodafone UK - Stockton on Tees logo

Reply from Vodafone UK - Stockton on Tees

Hey Elaine,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Ben and Liam

Great service from Ben and Liam. Thank you very much.

April 30, 2026
Unprompted review
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Reply from Vodafone UK - Stockton on Tees

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful. Came away with with a plan that I was very happy with.

April 29, 2026
Unprompted review
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Reply from Vodafone UK - Stockton on Tees

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellence service

April 29, 2026
Unprompted review
Vodafone UK - Stockton on Tees logo

Reply from Vodafone UK - Stockton on Tees

Hi John, thank you so much for your wonderful review and the amazing support you’ve shown for Caroline it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Excellent Service highly recommended

Excellent Service highly recommended

April 27, 2026
Unprompted review
Vodafone UK - Stockton on Tees logo

Reply from Vodafone UK - Stockton on Tees

Hey Kiroles,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience from ben

Great experience from ben

April 27, 2026
Unprompted review
Vodafone UK - Stockton on Tees logo

Reply from Vodafone UK - Stockton on Tees

Hey Daniel,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer service

Very helpful advisors, didn’t push me to do anything I didn’t want to do, were honest with me about plans and were very patient with me when I asked questions. My customer advisor was Ben from the Stockton Branch.

April 27, 2026
Unprompted review
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Reply from Vodafone UK - Stockton on Tees

Hey Alec,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great and friendly service from Ben

Great and friendly service from Ben, thank you.

April 25, 2026
Unprompted review
Vodafone UK - Stockton on Tees logo

Reply from Vodafone UK - Stockton on Tees

Hey Robert,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was very helpfull and polite

Ben was very helpfull and polite

April 25, 2026
Unprompted review
Vodafone UK - Stockton on Tees logo

Reply from Vodafone UK - Stockton on Tees

Hey Diane,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful answered all questions I…

Very helpful answered all questions I had to ask, very polite young man. 😃

Thanks Ben!

April 25, 2026
Unprompted review
Vodafone UK - Stockton on Tees logo

Reply from Vodafone UK - Stockton on Tees

Hey Lee,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

great customer service

great customer service, excellent communication over all experience
thanks you Ben from Vodafone

April 24, 2026
Unprompted review
Vodafone UK - Stockton on Tees logo

Reply from Vodafone UK - Stockton on Tees

Hey Andy,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service and friendly staff

Great service and friendly staff. Many thanks to Ben and Liam.

April 22, 2026
Unprompted review
Vodafone UK - Stockton on Tees logo

Reply from Vodafone UK - Stockton on Tees

Hey David,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

No waiting helpful staff

April 22, 2026
Unprompted review
Vodafone UK - Stockton on Tees logo

Reply from Vodafone UK - Stockton on Tees

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had Ben today

Had Ben today , who was a very helpful and professional individual who took his time to explain to us all the contracts and needs of the phone would definitely recommend

April 21, 2026
Unprompted review
Vodafone UK - Stockton on Tees logo

Reply from Vodafone UK - Stockton on Tees

Hey Jack,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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