I had a issue with my home page on my phone i thought it was corrupted. Popped into the Stockton on Tees branch explained to the assistant he sorted it out instantly. I was expecting the worse b... See more
Company replied
130 High Street, TS18 1AY Stockton on Tees, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I had a issue with my home page on my phone i thought it was corrupted. Popped into the Stockton on Tees branch explained to the assistant he sorted it out instantly. I was expecting the worse b... See more
Company replied
Liam was very helpful totally patient and unbelievabley considerate ( if you knew me you would know just how considerate he has been ). I simply cannot fault him. Reminds me why I stay with Vodafo... See more
Company replied
Mathew was excellent and provided everything I required. A really nice young man and would hopefully use again.
Company replied
Great, Vodafone is starting to turn off their 3g signal. What chance do most people have as their 4&5g is garbage May as well go back to 2 tin cans and a piece of string if you are stuck on this... See more
Company replied
Written by the company
130 High Street, TS18 1AY, Stockton on Tees, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Vodafone UK - Stockton on Tees
Ben was very helpful and understanding to my needs, pleasant, professional and knowledgeable

Reply from Vodafone UK - Stockton on Tees

Reply from Vodafone UK - Stockton on Tees
The staff member Ben was very helpful and talked us through the full process as he went through each step

Reply from Vodafone UK - Stockton on Tees
Great help from Ben, very efficient and friendly. Sorted out my issue with my phone and got me a new plan I was happy with.

Reply from Vodafone UK - Stockton on Tees
Great help from Ben, managed to sort my issue and got me a plan I was happy with.

Reply from Vodafone UK - Stockton on Tees
Very helpful with even the smallest of problems for those not technical. Thank you Ben.

Reply from Vodafone UK - Stockton on Tees
Great service from Ben and Liam. Thank you very much.

Reply from Vodafone UK - Stockton on Tees
Very helpful. Came away with with a plan that I was very happy with.

Reply from Vodafone UK - Stockton on Tees
Excellent Service highly recommended

Reply from Vodafone UK - Stockton on Tees

Reply from Vodafone UK - Stockton on Tees
Very helpful advisors, didn’t push me to do anything I didn’t want to do, were honest with me about plans and were very patient with me when I asked questions. My customer advisor was Ben from the Stockton Branch.

Reply from Vodafone UK - Stockton on Tees
Great and friendly service from Ben, thank you.

Reply from Vodafone UK - Stockton on Tees

Reply from Vodafone UK - Stockton on Tees
Very helpful answered all questions I had to ask, very polite young man. 😃
Thanks Ben!

Reply from Vodafone UK - Stockton on Tees
great customer service, excellent communication over all experience
thanks you Ben from Vodafone

Reply from Vodafone UK - Stockton on Tees
Great service and friendly staff. Many thanks to Ben and Liam.

Reply from Vodafone UK - Stockton on Tees
Had Ben today , who was a very helpful and professional individual who took his time to explain to us all the contracts and needs of the phone would definitely recommend

Reply from Vodafone UK - Stockton on Tees
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.