I had a issue with my home page on my phone i thought it was corrupted. Popped into the Stockton on Tees branch explained to the assistant he sorted it out instantly. I was expecting the worse b... See more
Company replied
Location
Switch location130 High Street, TS18 1AY Stockton on Tees, GB
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Liam was very helpful totally patient and unbelievabley considerate ( if you knew me you would know just how considerate he has been ). I simply cannot fault him. Reminds me why I stay with Vodafo... See more
Company replied
Mathew was excellent and provided everything I required. A really nice young man and would hopefully use again.
Company replied
Great, Vodafone is starting to turn off their 3g signal. What chance do most people have as their 4&5g is garbage May as well go back to 2 tin cans and a piece of string if you are stuck on this... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Stockton on Tees
Written by the company
Contact info
130 High Street, TS18 1AY, Stockton on Tees, United Kingdom
4.9
Excellent
142 reviews
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Fantastic customer service
The store was recommended mainly because of great customer service and its true-Martin and Adrian are fantastic. We experienced and witnessed such professionalism and empathy. Martin was so caring and patient to the elderly and vulnerable customers who he helped today. He is an ambassador for the company and reflected all that is good when we visited the store today.
February 14, 2026
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Online vs store
Normally do all my upgrades online, was in town though I’d pop in store. I can’t praise the staff members enough in your Stockton store especially Martin. its so rare to find staff that actually engage with customers at a personal level. Thank you for your time and customer service you provide today for me and my partner.
February 14, 2026
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey tom
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fixed my original phone and also helped…
Fixed my original phone and also helped me to get a good deal on a new phone. Adrian was very polite and helpful, pleasant and professional, answered any questions I had and explained everything very succinctly.
February 13, 2026
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Susan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fast friendly gave me all information…
Fast friendly gave me all information needed
February 7, 2026
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Debbie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went In Vodafone Stockton today and was…
Went In Vodafone Stockton today and was helped by a lovely young man Liam , he helped me sort my new contract out for my phone and to get broadband as well Liam was so helpful and a credit to Vodafone
February 4, 2026
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Linda,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into Stockton store to get help…
Came into Stockton store to get help with iCloud services, all sorted thank you Adrian, excellent service.
January 30, 2026
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Sandra,
Thanks for the lovely review and fantastic support for Adrian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Helpful and friendly!
Martin in the Stockton store was great today. He sorted my SIM swap quickly and made everything really easy. Friendly, helpful, and knew exactly what he was doing. Thanks Martin!
January 30, 2026
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Callum,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Outstanding Service
Very understandable towards my problem, very friendly when you speak to any one and always happy to help.
Adrian was so helpful and patient with me.
Thankyou
January 18, 2026
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went to the Vodafone shop to get my…
I went to the Vodafone shop to get my data transferred. This was done and the old phone reset as well ready to be handed over.
January 5, 2026
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Michelle,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went to Stockton Vodafone to order a…
I went to Stockton Vodafone to order a new phone, I decided to get the iPhone 14 and I got some discount as well. Going to collect next week!
December 4, 2025
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Susan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Commitment to customer service and a real human touch
Martin was genuinely the most lovely man. Amazing service and in double quick time a huge saving of over £25 per month. Brilliant
December 4, 2025
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Adam,
Thanks for the lovely review and fantastic support for Martin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We popped to stockton to collect our…
We popped to stockton to collect our phone today and have our data transferred. This was done thank you very much!
December 4, 2025
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Olwen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I came into Stockton store to see…
I came into Stockton store to see Adrian as I had an issue with my Google account. Got it sorted in under 10 minutes. Thank you!
November 27, 2025
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hi John,
Thank you so much for your wonderful review and the amazing support you’ve shown for Adrian—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
I just popped into the vodafone ahop to…
I just popped into the vodafone ahop to have my call ringer extended. Fast and efficient service thank you.
November 25, 2025
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hi Peter,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Stockton on Tees
Hey Ekua,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great help with all my questions.
Great help with all my questions.
Clear and helpful young man.
November 25, 2025
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to see about a new sim or phone
Went to see about a new sim or phone. Assistant was extremely helpful in finding the best deal phone for me giving plenty of advice and transferring everything over to new phone. A real necessity for us older people!!
November 25, 2025
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into Stockton to discuss and…
Went into Stockton to discuss and upgrade. Adrian upgraded me to two new plans with roaming for our trip to Australia. Thank you!
November 13, 2025
Unprompted review
Reply from Vodafone UK - Stockton on Tees
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Went in for an upgrade
Went in for an upgrade, Liam was brilliant left happy
October 25, 2025
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hi. We're happy to hear that your upgrade experience was brilliant, and you left feeling happy. Thank you for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Stockton on Tees
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
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