I had a issue with my home page on my phone i thought it was corrupted. Popped into the Stockton on Tees branch explained to the assistant he sorted it out instantly. I was expecting the worse b... See more
Company replied
130 High Street, TS18 1AY Stockton on Tees, GB
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I had a issue with my home page on my phone i thought it was corrupted. Popped into the Stockton on Tees branch explained to the assistant he sorted it out instantly. I was expecting the worse b... See more
Company replied
Liam was very helpful totally patient and unbelievabley considerate ( if you knew me you would know just how considerate he has been ). I simply cannot fault him. Reminds me why I stay with Vodafo... See more
Company replied
Mathew was excellent and provided everything I required. A really nice young man and would hopefully use again.
Company replied
Great, Vodafone is starting to turn off their 3g signal. What chance do most people have as their 4&5g is garbage May as well go back to 2 tin cans and a piece of string if you are stuck on this... See more
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130 High Street, TS18 1AY, Stockton on Tees, United Kingdom
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Martin from the stockton office was extremely helpeful and put my mind at ease. Also a special thanks for Sasha for guiding me through the sale.

Reply from Vodafone UK - Stockton on Tees
Very pleasant and helpful Ben helped us through
Would recommend Vodafone to anyone

Reply from Vodafone UK - Stockton on Tees
Sasha gave me excellent service, sorted my broadband outstraight away! Happy with mt experience

Reply from Vodafone UK - Stockton on Tees
Really happy i wad met with sidra and Ben and shasha who were able to take time out to check her bills and stop her worrying.
Thank you

Reply from Vodafone UK - Stockton on Tees

Reply from Vodafone UK - Stockton on Tees
Nothing but helpful. Liam and Martin were brilliant

Reply from Vodafone UK - Stockton on Tees
Martin was absolutely wonderful. Helped me find the best plan, best phone and even helped me worked out all the maths and trade in. Even helped me convert from iPhone to Samsung but reassured me with their 14 day guarantee in case I changed my mind. Thank you so much Martin!

Reply from Vodafone UK - Stockton on Tees
Martin has excellent customer service skills - explained fully my options - no hard sell. Got a new phone!!

Reply from Vodafone UK - Stockton on Tees
I qwnt to the Vodafone store in stockton fir some help, Ben was very helpful tha k you very much!

Reply from Vodafone UK - Stockton on Tees
My son changed his mind and I needed to return the phone. This wasn’t a problem at all and I was found an iPhone that was reasonably priced. The customer care was great and I’m very happy the outcome and price

Reply from Vodafone UK - Stockton on Tees
Martin was Excellent throughout the whole process from sales to sell

Reply from Vodafone UK - Stockton on Tees
Ben was outstanding explained everything ,thank you for your time 5 stars from me

Reply from Vodafone UK - Stockton on Tees
I was struggling with my phone not working correctly Adrian resolved this quickly for me.

Reply from Vodafone UK - Stockton on Tees

Reply from Vodafone UK - Stockton on Tees
I came to store to get help with my phone. Ended up with a great deal with a tablet that im super pleased with. Good service thank you!

Reply from Vodafone UK - Stockton on Tees
Ben was very helpful with my issue and managed to get me a great deal

Reply from Vodafone UK - Stockton on Tees

Reply from Vodafone UK - Stockton on Tees
I was very happy with my experience today . The contract was set up and everything explained to me very well

Reply from Vodafone UK - Stockton on Tees
Sidra and Ben we're absolutely wonderful they help me sort everything out..wonderful ..staff

Reply from Vodafone UK - Stockton on Tees
Martin really helpful and patient.

Reply from Vodafone UK - Stockton on Tees
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