I had a issue with my home page on my phone i thought it was corrupted. Popped into the Stockton on Tees branch explained to the assistant he sorted it out instantly. I was expecting the worse b... See more
Company replied
Location
Switch location130 High Street, TS18 1AY Stockton on Tees, GB
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Liam was very helpful totally patient and unbelievabley considerate ( if you knew me you would know just how considerate he has been ). I simply cannot fault him. Reminds me why I stay with Vodafo... See more
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Mathew was excellent and provided everything I required. A really nice young man and would hopefully use again.
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Great, Vodafone is starting to turn off their 3g signal. What chance do most people have as their 4&5g is garbage May as well go back to 2 tin cans and a piece of string if you are stuck on this... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Stockton on Tees
Written by the company
Contact info
130 High Street, TS18 1AY, Stockton on Tees, United Kingdom
4.9
Excellent
142 reviews
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Popped into Vodafone Stockton for some…
Popped into Vodafone Stockton for some help with security on my phone. Extremely happy with the help from Martin and Adrian in store. Reassurance given most appreciated.
February 21, 2024
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hi Valerie,
This is a great review for Martin and Adrian. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Good in store
Staff in Stockton Store excellent and always go the extra mile.
January 13, 2024
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Debbi,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service. Was looking to add an Apple Watch to my contracts for health reasons. Checked it was right for the apps and dealt with it quickly 👍
November 29, 2023
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hi Mr Taylor,
This is lovely feedback for our Stockton on Tees store. Thanks for your kind words and taking your time to share the experience
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great shop nicest people Matty was the…
Great shop nicest people Matty was the best thanks so much for today this is what customer service looks like 100% great!
November 22, 2023
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Pete,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service. Thanks for all the information Ashleigh. The store smells lovely and the tunes are banging. Love my new phone.
Stockton branch.
November 22, 2023
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Ashleigh,
Thanks for the lovely review and fantastic support for .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service from Ashleigh…
Great customer service from Ashleigh and Martin
November 19, 2023
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hi Paul, it's great to see your kind words for Ashleigh and Martin. We really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Friendly staff
The staff are very friendly and more than happy to help even when near closing time. Very great service
November 7, 2023
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hi Amanda. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by a young lady called…
I was served by a young lady called Ashleigh, excellent service and assistance.found me a great deal.Thank you very much.
November 3, 2023
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey David,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Brilliant
Brilliant, very helpful, accomplished what I needed to with their help.
October 19, 2023
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hi Christina. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Average at best
Great, Vodafone is starting to turn off their 3g signal. What chance do most people have as their 4&5g is garbage
May as well go back to 2 tin cans and a piece of string if you are stuck on this network. Worst decision I ever made to come to this 3rd world company.
Broadband is poor as well.
I appreciate I get unlimited data but the speed is dire, most of the time it takes 30 second's to load a news page.
Used to be on EE which was great and never had any issues, with Vodafone there is 4 dead spots on my way home from work along the A19 which sometimes causes me to reboot my phone to reconnect to 5hr network. to be honest it may also be partially due to the dire Pixel 6 phone as well. Either way I'm trying to get out of both contracts asap.
September 16, 2023
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hi Mark,
Thanks for your review and feedback. We're sorry to hear you're not satisfied with our services. You can check the network in any area, or for known issues here: https://www.vodafone.co.uk/network/status-checker
If you require any assistance with anything, please reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone and we'll help.
Thanks, Vodafone Social Media Team
Really great experience buying a new…
Really great experience buying a new phone here. got some solid advice and will be returning next time!
June 29, 2023
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hi, It's fab to see our team made such a good impression on you. I hope you're loving your new phone!
Thanks again, The Vodafone Social Media Team
Quick and efficient service
Quick and efficient service. Not too pushy. Will potentially be setting up business account.
June 28, 2023
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hi Dave, thanks for your feedback. It's great to see our team were patient and helpful while you made your decision.
Thanks, The Vodafone Social Media Team
Adrian was exceptionally helpful with…
Adrian was exceptionally helpful with SIM swap.
June 28, 2023
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Michael,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Really pleased to be with Vodafone and…
Really pleased to be with Vodafone and in particular Adrian at the Stockton branch,so helpful and patience A first class chap,thank you for a first class service
June 23, 2023
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Stephanie,
Thanks for letting us know what an amazing job Adrian did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
My watch wasn’t connecting to my phone
My watch wasn’t connecting to my phone. The staff could not be more helpful. Very patient and understanding. Definitely recommend Stockton branch
May 30, 2023
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Eileen,
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Stockton on Tees
Hey Glennon,
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Stockton on Tees
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
5⭐️ Customer experience
Liam is very accommodating and always helpful in answering my queries as simple and straightforward as possible to resolve my concerns.
May 29, 2023
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hi Mary,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Store better than over the phone
I went into the Vodafone shop with a persisting issue that I wanted to complain about. The adviser was very understanding and helpful and helped me to raise a complaint. Voda over the phone has been frustrating but I couldn’t fault the store at all
May 29, 2023
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hi Chris,
I'm sorry that you've had to raise a complaint, but it's nice to hear the store were able to help. If you ever need anything, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Stockton on tees store review
Adrian who dealt with my enquiry was very helpful snd he helped resolve a longer standing issue I have had with the My Vidaphone app
April 4, 2023
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Nigel,
Thank you for your review. I’ll be sure to pass on the feedback for Adrian from the Stockton on tees store. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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