Nazmin was extremely helpful in providing advice and details of possible solutions. Can not fault the help and time she gave us. All issues were solved to our satisfaction. Well done Nazmin, wou... See more
Company replied
Location
Switch locationUNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD Swindon, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Needed help with my phone, none of the apps were working, seen Benn who was super helpful, very friendly, got my phone working again, thank you Benn
Company replied
Benn was fantastic, I had an issue with the volume on my phone and he fixed it within seconds, thank you Benn, shame about his leg though 10/10 experience
Company replied
I would highly recommend Nazmin at the Vodafone Swindon store. She provided excellent customer service from start to finish. She was professional, friendly and took the time to understand exact... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Swindon
Written by the company
Contact info
UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD, Swindon, United Kingdom
4.8
Excellent
369 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful and friendly staff
Very helpful and friendly staff. Steven was a great help and super friendly. Talked us through our options for an upgrade. Thanks swindon staff!
May 20, 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Lee,
Thanks for the lovely review and fantastic support for Steven.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Georgia is fantastic!
Georgia is fantastic!! Knows her stuff and super helpful!!!
May 16, 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey there,
Thanks for the lovely review and fantastic support for Georgia
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good upgrade experience
Simran made my upgrade a lovely experience, professional, very helpful and friendly.
May 9, 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Molly,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Benn at Swindon Vodafone store was an…
Benn at Swindon Vodafone store was an absolute legend he helped us through our purchase for an Ipad, Iphone 17 pro max and home broadband and he also renewed our plans. I am very satisfied with his service!
May 7, 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Bulut,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent Service
We went in just to clear the outstanding on our old mobile plan and Mac served us .He gave us all the relevant information of the new offers .We walked out with a New S26, outstanding service and nothing seemed hard to discuss and clarify .Will definitely recommend Vodafone and especially
Mac 🌟
April 28, 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Cliff,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
New phone experience with Nazmin in Swindon
Nazmin was great, very pleasant and helpful...made shopping for a new phone very easy. She explained everything and answered all our questions
May 4, 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Stephanie,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nazmin was very hepful today thankyou
May 2, 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Good service from Nazmin
May 2, 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Kaleb ,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Made me a real good deal and saving…
Made me a real good deal and saving money so I’m happy. Really good service. Thanks Nazmin
May 2, 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Stewart,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a good experience in Swindon…
I had a good experience in Swindon branch with Nazmin. I opened new broadband account and transferred my number from another account. Hope instalation goes well, Nazmin was helpful and answered all questions.
May 2, 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Jelena
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Nazmin has been very helpful
Nazmin has been very helpful, providing us with the right information to ensure we get a good deal and one that is right for us. Very pleased thank you so much.
Nazmin is a very cheerful and made us feel very comfortable. Thank you so much
May 2, 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Changing to a sim card
Great experience in store today with Nazmin. Went in to change to a sim only and was offered great help and experience in completing this.
May 2, 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Ebony,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We had a really positive experience…
We had a really positive experience with Mac at Vodafone. He took the time to genuinely listen to what my husband and I needed, rather than pushing us toward anything unnecessary. It felt like he was focused on finding the right fit for us, not just making a sale.
Mac walked us through the options clearly and helped us put together a bundle that covers both our mobile plans and broadband at a really reasonable price. He was patient, knowledgeable, and made the whole process straightforward and stress-free.
May 1, 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Shahina,
Thanks for the lovely review and fantastic support for Mac.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fast friendly service
Fast friendly service. Aswin was excellent, he went out of his way to resolve my issue.
April 17, 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Paul,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Lovely service
Nazmin was so friendly and helpful snd and an absolute pleasure to speak to. Thank you 😊
April 16, 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Michele,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nazmin was very helpful
Nazmin was very helpful, checking lots of possible deals for me. She was very pleasant so my experience of Vodafone has been first class.
April 9, 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Philip,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Nazmin really helped us today fixing a…
Nazmin really helped us today fixing a problem with the app and adding broadband to our phone contracts, very friendly and helpful service throughout our time in store!
April 8, 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Annabel,
Thanks for the lovely review and fantastic support for Nazmin
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Nazmin
Great service from Nazmin, who fixed our app related issues and then sorted us broadband.
April 8, 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey William,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Service
Nazmin served me in Swindon today - Friendly, helpful, was especially interactive and considerate to my 4 year old little girl who loved chatting to her. Came across very professionally grounded too. Helped me switch up my contract to a more affordable option.
April 8, 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Stu,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Nazmin was very helpful and efficient
Nazmin was very helpful and efficient. Explained everything very well and got me the best option.
Thanks
April 8, 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Steve,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.