Vodafone UK - Swindon Reviews 

369
TrustScore 5 out of 5

4.8

UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD Swindon, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Nazmin was extremely helpful in providing advice and details of possible solutions. Can not fault the help and time she gave us. All issues were solved to our satisfaction. Well done Nazmin, wou... See more

Company replied

Rated 5 out of 5 stars

Needed help with my phone, none of the apps were working, seen Benn who was super helpful, very friendly, got my phone working again, thank you Benn

Company replied

Rated 5 out of 5 stars

Benn was fantastic, I had an issue with the volume on my phone and he fixed it within seconds, thank you Benn, shame about his leg though 10/10 experience

Company replied

Rated 5 out of 5 stars

I would highly recommend Nazmin at the Vodafone Swindon store. She provided excellent customer service from start to finish. She was professional, friendly and took the time to understand exact... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Swindon

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD, Swindon, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

369 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(369)

42,200 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service due to expertise

Excellent service due to expertise, efficiency and professionalism from both Lusi and Claire.

February 10, 2026
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey Nicola,

Thanks for the lovely review and fantastic support for Lusi and Claire.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly

Very friendly, quick and efficient service from Mac. Would highly recommend!

February 7, 2026
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shoutout to Benn at Vodafone

Shoutout to Benn at Vodafone — genuinely one of the best retail advisors I’ve dealt with. Super helpful, knowledgeable, and actually took the time to explain everything properly without any pressure. Made the whole process easy and stress-free. Top service 👏

February 4, 2026
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey Abdoulie,

Thanks for the lovely review and fantastic support for Benn.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Visited Vodafone office and i was happy…

Visited Vodafone office and i was happy to get excellent services from Aswin

February 2, 2026
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey Dunan,

Thanks for the lovely review and fantastic support for Aswin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lusi was amazing in helping me renew my…

Lusi was amazing in helping me renew my contract, super helpful and explained everything to me be dry thoroughly. Very happy with the service today from Lusi

February 2, 2026
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey Jordan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff Nazmin is very friendly she…

The staff Nazmin is very friendly she help me very much and gave me exactly what I need!
Thank you

February 1, 2026
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Broadband

Was helped by Nazmin in changing over our broadband and saved us half the price what we are on now .

February 1, 2026
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey Sarah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and pleasant

Very helpful and pleasant
Excellent member of staff
Her name is Nazmin

February 1, 2026
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey Jason,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Swindon store

Greeted inside the store by a very friendly & helpful young lady - directed to Nazmin who was very friendly polite & professional made us feel very comfortable and explained everything in detail - made us some great offers which we took up and saved us money - so very happy customers

February 1, 2026
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Prompt

Prompt, efficient service. Nazim sorted my phone issued out in minutes. Very pleased with the service.

February 1, 2026
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was excellent in attempting to…

Tom was excellent in attempting to repair and explaining the issues

January 28, 2026
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey Roland,

Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went in looking for clarification…

I went in looking for clarification about exchanging and upgrading my phone. Tom walked/talked me through this and obviously knew exactly what he was speaking about. As a consequence the change went smoothly and I left with a smile and very impressed. Thanks Tom for your help and the answers to what might have seemed daft questions

January 27, 2026
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Georgia the best advizer ,many thanks

Georgia the best advizer ,many thanks

January 25, 2026
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey Silviu,

Thanks for the lovely review and fantastic support for Georgia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Simple to switch broadband offer.

Nazmin explained everything well and just got on with the process for me.
Thanks

January 16, 2026
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey Jay
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service from Aswin today…

Great Service from Aswin today Enormously helpful in resolving a bereavement cancellation in an caring manner
And then helped me in renewing a contract and purchasing a new device very happy

January 15, 2026
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey MAB,

Thanks for the lovely review and fantastic support for Aswin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came to Vodafone was served by Mac he…

Came to Vodafone was served by Mac he was very helpful and friendly. Great service and very efficient.

January 15, 2026
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was very easy to get along with

Tom was very easy to get along with, and manged to save me over £40 a month. He is a credit to Vodafone.

January 13, 2026
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey Kieran,
 
Thanks for the lovely review and fantastic support for Tom.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Palasha made my visit very easy and…

Palasha made my visit very easy and helped me sort my phone out

January 12, 2026
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey Javed,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Palasha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service Nazmin is a life saver!

January 8, 2026
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey Stefan,

Thanks for the lovely review and fantastic support for Nazmin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nazmin was great and found me a nice…

Nazmin was great and found me a nice deal. Happy with the customer service and the quality of the product

January 7, 2026
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look