Nazmin was extremely helpful in providing advice and details of possible solutions. Can not fault the help and time she gave us. All issues were solved to our satisfaction. Well done Nazmin, wou... See more
Company replied
UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD Swindon, GB
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Nazmin was extremely helpful in providing advice and details of possible solutions. Can not fault the help and time she gave us. All issues were solved to our satisfaction. Well done Nazmin, wou... See more
Company replied
Needed help with my phone, none of the apps were working, seen Benn who was super helpful, very friendly, got my phone working again, thank you Benn
Company replied
Benn was fantastic, I had an issue with the volume on my phone and he fixed it within seconds, thank you Benn, shame about his leg though 10/10 experience
Company replied
I would highly recommend Nazmin at the Vodafone Swindon store. She provided excellent customer service from start to finish. She was professional, friendly and took the time to understand exact... See more
Company replied
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UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD, Swindon, United Kingdom
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Excellent service due to expertise, efficiency and professionalism from both Lusi and Claire.

Reply from Vodafone UK - Swindon
Very friendly, quick and efficient service from Mac. Would highly recommend!

Reply from Vodafone UK - Swindon
Shoutout to Benn at Vodafone — genuinely one of the best retail advisors I’ve dealt with. Super helpful, knowledgeable, and actually took the time to explain everything properly without any pressure. Made the whole process easy and stress-free. Top service 👏

Reply from Vodafone UK - Swindon
Visited Vodafone office and i was happy to get excellent services from Aswin

Reply from Vodafone UK - Swindon
Lusi was amazing in helping me renew my contract, super helpful and explained everything to me be dry thoroughly. Very happy with the service today from Lusi

Reply from Vodafone UK - Swindon
The staff Nazmin is very friendly she help me very much and gave me exactly what I need!
Thank you

Reply from Vodafone UK - Swindon
Was helped by Nazmin in changing over our broadband and saved us half the price what we are on now .

Reply from Vodafone UK - Swindon
Very helpful and pleasant
Excellent member of staff
Her name is Nazmin

Reply from Vodafone UK - Swindon
Greeted inside the store by a very friendly & helpful young lady - directed to Nazmin who was very friendly polite & professional made us feel very comfortable and explained everything in detail - made us some great offers which we took up and saved us money - so very happy customers

Reply from Vodafone UK - Swindon
Prompt, efficient service. Nazim sorted my phone issued out in minutes. Very pleased with the service.

Reply from Vodafone UK - Swindon
Tom was excellent in attempting to repair and explaining the issues

Reply from Vodafone UK - Swindon
I went in looking for clarification about exchanging and upgrading my phone. Tom walked/talked me through this and obviously knew exactly what he was speaking about. As a consequence the change went smoothly and I left with a smile and very impressed. Thanks Tom for your help and the answers to what might have seemed daft questions

Reply from Vodafone UK - Swindon
Georgia the best advizer ,many thanks

Reply from Vodafone UK - Swindon
Nazmin explained everything well and just got on with the process for me.
Thanks

Reply from Vodafone UK - Swindon
Great Service from Aswin today Enormously helpful in resolving a bereavement cancellation in an caring manner
And then helped me in renewing a contract and purchasing a new device very happy

Reply from Vodafone UK - Swindon
Came to Vodafone was served by Mac he was very helpful and friendly. Great service and very efficient.

Reply from Vodafone UK - Swindon
Tom was very easy to get along with, and manged to save me over £40 a month. He is a credit to Vodafone.

Reply from Vodafone UK - Swindon
Palasha made my visit very easy and helped me sort my phone out

Reply from Vodafone UK - Swindon

Reply from Vodafone UK - Swindon
Nazmin was great and found me a nice deal. Happy with the customer service and the quality of the product

Reply from Vodafone UK - Swindon
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