Nazmin was extremely helpful in providing advice and details of possible solutions. Can not fault the help and time she gave us. All issues were solved to our satisfaction. Well done Nazmin, wou... See more
Company replied
Location
Switch locationUNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD Swindon, GB
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See what reviewers are saying
Needed help with my phone, none of the apps were working, seen Benn who was super helpful, very friendly, got my phone working again, thank you Benn
Company replied
Benn was fantastic, I had an issue with the volume on my phone and he fixed it within seconds, thank you Benn, shame about his leg though 10/10 experience
Company replied
I would highly recommend Nazmin at the Vodafone Swindon store. She provided excellent customer service from start to finish. She was professional, friendly and took the time to understand exact... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Swindon
Written by the company
Contact info
UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD, Swindon, United Kingdom
4.8
Excellent
369 reviews
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Ashwin was a star
January 3, 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Ben,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mac was very helpful answered all my…
Mac was very helpful answered all my questions and was very helpful and polite it was 10/10 service
January 2, 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Pacey,
Thanks for the lovely review and fantastic support for Mac.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paid for a phone I never received
Went into my local store to upgrade my phone. After signing up for the new phone they tell me that they don’t have it in stock in store but can order it to the store for collection. However when I tried to collect the phone on three separate occasions thy won’t allow me to collect my phone due to “technical issues”. Asked to cancel and they said they’d have to raise it with customer services.
Never heard back from the store after asking to cancel. Called up customer services on twice to be told both times that it’ll be cancelled and I’ll receive a refund in 24/48hrs only to still not receive my refund. It’s been over a month since initially ordering my phone and am £50 down and still no phone.
Will most likely be looking to change to another provider if this doesn’t end up being resolved.
December 3, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey James,
Thank you for sharing your experience with us. We’re truly sorry to hear about the inconvenience you’ve faced regarding your phone upgrade and refund. This is not the level of service we aim to provide, and we completely understand your frustration.
Please be assured that we take situations like this very seriously. We’d like to resolve this for you as quickly as possible. Your feedback helps us improve, and we appreciate your patience while we work to make this right. We hope to restore your confidence in us.
If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing service from Mac
Amazing service from Mac, will definitely come back
December 19, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey Helena,
Thanks for the lovely review and fantastic support for Mac.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Perfect experience with Nazmin today.
December 15, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Ask for Mac
Mac was very helpful. Answered all of my questions, made the process quick and easy. Much easier than doing it through the app!
December 11, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey Koray,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really informative and very helpful
Really informative and very helpful
Best experience I’ve had in Vodafone
Thanks Mac :)
December 10, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nazmin swindon branch
Experience was great! Nazmin was incredibly helpful and knowledgeable!
December 4, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey Veritza,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Today I had such amazing customer care…
Today I had such amazing customer care with attendants who listened and delivered in a caring and professional manner to my requirements. A big thank you to Mac and Aswin at Swindon Vodafone.
December 3, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey Clarisser,
Thanks for the lovely review and fantastic support for Mac and Aswin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Galaxy fold
Came in looking to get a Galaxy fold and was helped by Nazmin today to make the purchase. Was fun to talk to and helped make the transaction smooth
December 3, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
It was a great experience with …
It was a great experience with Vodafone as we got a new phone on contract and nazmin helped us and was very polite. Overall a great experience
December 1, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey Alben,
Thanks for the lovely review and fantastic support for Nazmin .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
All good service from Nazmin
December 1, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey Barry,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Problema solved quickly.Nazmin solve…
Problema solved quickly.Nazmin solve our problem related to switching from one card to another and keeping the same number.
also upgraded from 15 pro max to 17 pro max. Everything went quickly. She is very nice and helps customers needs immediately😍
December 1, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey Madalina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
It’s really nice service and explained…
It’s really nice service and explained very nicely i love it
November 29, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey Syfique,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I visited yr shop at Swindon today
I visited yr shop at Swindon today, I am not sure if i will accept the offer today. fortunately , i met yr lovely and helpful staff - Palasha today. She is really a good staff, i can feel that she is willing to help more than just making a deal for company. very enjoyable experience . thank you Palasha!
November 23, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey Nick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Swindon
We're happy to hear that you had a great experience, and we appreciate you sharing your positive feedback with us.
Thanks,
Vodafone Social Media Team
Give Conor a Raise
Conor in the Swindon store was super quick to pick up on my issue with paying too much with my bill. Although there isn’t anything I can do until May, I was able to ask any questions I had and Conor made me feel comfortable to do so. Give the man a raise!
November 21, 2025
Unprompted review
Reply from Vodafone UK - Swindon
We're happy to hear that everything was quickly identified and that you felt comfortable asking questions.
Thanks for your feedback,
Vodafone Social Media Team
This is THE store to visit
Went in to discuss upgrading two contracts and home broadband and couldn't have received a better service. These guys go above and beyond to get you on the best deal for you and ultimately save you money
November 9, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hi. We're happy to hear that you received excellent service while discussing your upgrade options. We appreciate you mentioning that our team went above and beyond to find the best deals and save you money. Thanks for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nazmin
Nazmin was very helpful with my trade in price and upgrade to the new iphone17 pro
November 5, 2025
Unprompted review
Reply from Vodafone UK - Swindon
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Broadband Enquiry and Purchase
I had a good experience at the store. Conor was very much helpful, he assisted with various discounts and bundles for my broadband.
November 4, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hi. We're glad you enjoyed your experience at the store. It's great to know the assistance with discounts and bundles for your broadband was helpful. We appreciate your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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