Nazmin was extremely helpful in providing advice and details of possible solutions. Can not fault the help and time she gave us. All issues were solved to our satisfaction. Well done Nazmin, wou... See more
Company replied
UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD Swindon, GB
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Nazmin was extremely helpful in providing advice and details of possible solutions. Can not fault the help and time she gave us. All issues were solved to our satisfaction. Well done Nazmin, wou... See more
Company replied
Needed help with my phone, none of the apps were working, seen Benn who was super helpful, very friendly, got my phone working again, thank you Benn
Company replied
Benn was fantastic, I had an issue with the volume on my phone and he fixed it within seconds, thank you Benn, shame about his leg though 10/10 experience
Company replied
I would highly recommend Nazmin at the Vodafone Swindon store. She provided excellent customer service from start to finish. She was professional, friendly and took the time to understand exact... See more
Company replied
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UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD, Swindon, United Kingdom
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I was helped by Conor who was exceptionally kind, knowledgeable and helped me understand my options and gave me a better contract.

Reply from Vodafone UK - Swindon
Palasha was very professional and helped me getting the phone I wanted and explained everything I needed to know about it and about my contract.. very helpful, friendly and polite

Reply from Vodafone UK - Swindon
Very great services! Conor is great , very professional, and calm , we enjoy how much patience had with us !

Reply from Vodafone UK - Swindon
Connor was very professional, helpful and very friendly. Great service. He made my day

Reply from Vodafone UK - Swindon
Mac is a kind and caring member of your team and also very knowledgeable

Reply from Vodafone UK - Swindon
I am writing to express my concern regarding the lack of customer service and the absence of an email address. I have also been experiencing difficulties with my internet service, including two weeks of intermittent or slow connectivity, and a weak phone signal.Rip off

Reply from Vodafone UK - Swindon
Connor was really helpful and was quick and easy to pick up my phone

Reply from Vodafone UK - Swindon
Conor was great, pleasant, friendly and super helpful. 5 star service!!!

Reply from Vodafone UK - Swindon

Reply from Vodafone UK - Swindon
Nazmin- very helpful with what she can do with the situation

Reply from Vodafone UK - Swindon

Reply from Vodafone UK - Swindon
Quick and efficient service, Nazmin helped with my enquiry quickly and ensured I got what I was looking for as quickly as possible. Thank you

Reply from Vodafone UK - Swindon
Nazmin was very helpful and I didn't feel rushed which made it a good experience.

Reply from Vodafone UK - Swindon
Nazmin was very helpful and set up my new Belkin wireless earbuds in the shop, she repeated anything I didn’t understand and explained it well, l was very pleased with how she served me, efficiently and it was very quick, quicker than I expected anyway.

Reply from Vodafone UK - Swindon
Connor was very helpful today, very patient as well!

Reply from Vodafone UK - Swindon
Mac was very helpful with all my upgrades on phone and account highly recommended.
5 stars service

Reply from Vodafone UK - Swindon
This man deserves a pay rise he was amazing. Thank you conor

Reply from Vodafone UK - Swindon
Really nice guy Mac helped me with my contract

Reply from Vodafone UK - Swindon
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