Vodafone UK - Swindon Reviews 

369
TrustScore 5 out of 5

4.8

UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD Swindon, GB


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Rated 5 out of 5 stars

Nazmin was extremely helpful in providing advice and details of possible solutions. Can not fault the help and time she gave us. All issues were solved to our satisfaction. Well done Nazmin, wou... See more

Company replied

Rated 5 out of 5 stars

Needed help with my phone, none of the apps were working, seen Benn who was super helpful, very friendly, got my phone working again, thank you Benn

Company replied

Rated 5 out of 5 stars

Benn was fantastic, I had an issue with the volume on my phone and he fixed it within seconds, thank you Benn, shame about his leg though 10/10 experience

Company replied

Rated 5 out of 5 stars

I would highly recommend Nazmin at the Vodafone Swindon store. She provided excellent customer service from start to finish. She was professional, friendly and took the time to understand exact... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Swindon

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD, Swindon, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

369 reviews

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4.8

All reviews

(369)

42,359 reviews in the last 12 months

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Rated 5 out of 5 stars

I was helped by Conor who was…

I was helped by Conor who was exceptionally kind, knowledgeable and helped me understand my options and gave me a better contract.

November 3, 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hi. We're happy to hear that you had such a positive experience. We appreciate your feedback and are so glad that our team was able to provide you with a better understanding of your options. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Palasha was very professional and…

Palasha was very professional and helped me getting the phone I wanted and explained everything I needed to know about it and about my contract.. very helpful, friendly and polite

November 3, 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hi. We appreciate you taking the time to share your experience! We're happy to hear that you received such great support and that everything was clearly explained. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very great services

Very great services! Conor is great , very professional, and calm , we enjoy how much patience had with us !

November 2, 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Connor was very professional

Connor was very professional, helpful and very friendly. Great service. He made my day

November 1, 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. It is great to hear we made your day. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Conor was great

November 1, 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mac is a kind and caring member of your…

Mac is a kind and caring member of your team and also very knowledgeable

October 30, 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hi. We're happy to hear that a team member's knowledge and caring attitude positively impacted your experience. We appreciate you taking the time to share your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 1 out of 5 stars

I am writing to express my concern…

I am writing to express my concern regarding the lack of customer service and the absence of an email address. I have also been experiencing difficulties with my internet service, including two weeks of intermittent or slow connectivity, and a weak phone signal.Rip off

September 25, 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hi. It's disappointing to see your review. We completely understand the importance of receiving the required help and support when needed. This isn't the experience we want you to have, nor the service that we strive for here at Vodafone. If you need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Vodafone Social Media Team

Rated 5 out of 5 stars

Connor was really helpful and was quick…

Connor was really helpful and was quick and easy to pick up my phone

October 4, 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey Jake,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Conor was great

Conor was great, pleasant, friendly and super helpful. 5 star service!!!

October 4, 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey James,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Well served by simran.

October 4, 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey Ben,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Well served by Simran.

Well served by Simran.

October 4, 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey Miriama,

Thanks for the lovely review and fantastic support for Simran.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nazmin- very helpful with what she can…

Nazmin- very helpful with what she can do with the situation

October 4, 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey Olivia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nazmin was very helpful

Nazmin was very helpful

October 4, 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey,

Thanks for the lovely review and fantastic support for Nazmin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service, Nazmin helped with my enquiry quickly and ensured I got what I was looking for as quickly as possible. Thank you

October 4, 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey Stephen,

Thanks for the lovely review and fantastic support for Nazmin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer service Nazmin

Nazmin was very helpful and I didn't feel rushed which made it a good experience.

October 4, 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey Sonia,

Thanks for the lovely review and fantastic support for Nazmin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Efficient, polite, respectful service.

Nazmin was very helpful and set up my new Belkin wireless earbuds in the shop, she repeated anything I didn’t understand and explained it well, l was very pleased with how she served me, efficiently and it was very quick, quicker than I expected anyway.

October 4, 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey Anne,

Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Connor was very helpful today

Connor was very helpful today, very patient as well!

October 3, 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey Katie,

Thanks for the lovely review and fantastic support for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Mac was very helpful with all my upgrades on phone and account highly recommended.
5 stars service

October 2, 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

This man deserves a pay rise he was…

This man deserves a pay rise he was amazing. Thank you conor

October 1, 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey Eddie,
Thanks for the lovely review and fantastic support for Conor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really nice guy Mac helped me with my…

Really nice guy Mac helped me with my contract

September 26, 2025
Unprompted review
Vodafone UK - Swindon logo

Reply from Vodafone UK - Swindon

Hey Elsten,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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