Nazmin was extremely helpful in providing advice and details of possible solutions. Can not fault the help and time she gave us. All issues were solved to our satisfaction. Well done Nazmin, wou... See more
Company replied
Location
Switch locationUNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD Swindon, GB
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See what reviewers are saying
Needed help with my phone, none of the apps were working, seen Benn who was super helpful, very friendly, got my phone working again, thank you Benn
Company replied
Benn was fantastic, I had an issue with the volume on my phone and he fixed it within seconds, thank you Benn, shame about his leg though 10/10 experience
Company replied
I would highly recommend Nazmin at the Vodafone Swindon store. She provided excellent customer service from start to finish. She was professional, friendly and took the time to understand exact... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Swindon
Written by the company
Contact info
UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD, Swindon, United Kingdom
4.8
Excellent
369 reviews
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Great Team!
I can't recommend the Swindon Vodafone store enough! I recently visited with a complicated issue regarding my account, and the staff were incredibly helpful. They spent several hours patiently sorting everything out and, most impressively, went above and beyond to find me the absolute best deal.
A special thank you to Georgia, who was absolutely fantastic. Her customer service was outstanding. Not only did she work diligently on my account in-store, but she also went out of her way to provide updates via text, which I really appreciated. A few weeks after my transaction, she even followed up to make sure I was happy with everything. This level of dedication is rare and truly shows how much they value their customers. Thank you, Georgia, for making a potentially stressful situation so easy and positive!
August 1, 2025
Unprompted review
Reply from Vodafone UK - Swindon
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Sales assistant Georgia was very…
Sales assistant Georgia was very helpful and kind in all aspects. Couldn't ask for a better person. She is first class in her role A1
September 13, 2025
Unprompted review
Reply from Vodafone UK - Swindon
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Georgia was so helpful and very nice to…
Georgia was so helpful and very nice to talk to, would definitely come back again if I can get the same energy and support from Georgia x
September 13, 2025
Unprompted review
Reply from Vodafone UK - Swindon
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Nazmin so helpful and pleasant
Nazmin so helpful and pleasant.
Sorted the problem out.
September 2, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Thank you for your positive feedback about our agent Nazmin.
Vodafone Social Media Team
Reply from Vodafone UK - Swindon
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Nazmin gave very good service in store…
Nazmin gave very good service in store today
September 2, 2025
Unprompted review
Reply from Vodafone UK - Swindon
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Georgia was very friendly and…
Georgia was very friendly and knowledgeable made experience easy
September 2, 2025
Unprompted review
Reply from Vodafone UK - Swindon
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Simran
Simian was very helpful and efficient in sorting out my Vodafone contract. It meant I haven’t changed to another provider. Thank you!
September 2, 2025
Unprompted review
Reply from Vodafone UK - Swindon
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Nazmin gave good service thank you
Nazmin gave good service thank you
September 2, 2025
Unprompted review
Reply from Vodafone UK - Swindon
We're so happy to hear that you received such good service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Nazmin gave good service and I am…
Nazmin gave good service and I am satisfied.
September 1, 2025
Unprompted review
Reply from Vodafone UK - Swindon
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Simran helped us to get a better deal…
Simran helped us to get a better deal with our mobile phones and broadband. Cheaper price even with the latest iPhones
September 1, 2025
Unprompted review
Reply from Vodafone UK - Swindon
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Got a much cheaper deal
Got a much cheaper deal, Simran was very friendly and got everything sorted quick
September 1, 2025
Unprompted review
Reply from Vodafone UK - Swindon
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very patient and helpful
Simran was Very patient and helpful . Explained everything fully. Thanks so much for all you you did.
September 1, 2025
Unprompted review
Reply from Vodafone UK - Swindon
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Tom was fantastic
Tom provided fantastic honest advice, providing a better offer than we found online!
August 18, 2025
Unprompted review
Reply from Vodafone UK - Swindon
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Nothing is too much trouble......
it was time for a new phone and because of my daughter's previous excellent service with Vodaphone Swindon I decided to look into switching with them but, at the same time, was worried about the switch. I went to speak to Mac in Swindon who spent time looking for a suitable new phone and sim. No sales pressure and gave me all the information, including the dreaded network switch and transfer of everything on my old phone. I went ahead with the recommendations which suited me perfectly and the switch was so easy all done for me. Mac has so much technical knowledge on phones (more I am sure) and had the perfect approach for customer care. I am so happy with my new phone, sim plan and that I have switched to Vodaphone. Thanks Mac.
August 8, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey Patricia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Stephen has been very helpful today on…
Stephen has been very helpful today on an off the cuff visit to the store and we have left very happy indeed thank you very much.
August 11, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey,
Thanks for the lovely review and fantastic support for Stephen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Perfect service!
Perfect service, lovely representative and managed to take out a new plan super easy! Thanks Stephen!
August 11, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey Jessica,
Thanks for the lovely review and fantastic support for Stephen. It's always a pleasure to read such kind words.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing experience
Amazing experience, got my new phone at a good trade, she was very understanding and nice, super recomend.
Georgia
August 8, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey Sergio,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lusi was polite
Lusi was polite, engaging and efficient.
She explained her actions at all stages and solved our problem.
A pleasure !!
August 8, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey Steve,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lusi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nazmin was extremely helpful
Nazmin was very helpful, friendly and polite. Thankyou
August 6, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey Dylan,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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