Nazmin was extremely helpful in providing advice and details of possible solutions. Can not fault the help and time she gave us. All issues were solved to our satisfaction. Well done Nazmin, wou... See more
Company replied
UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD Swindon, GB
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Nazmin was extremely helpful in providing advice and details of possible solutions. Can not fault the help and time she gave us. All issues were solved to our satisfaction. Well done Nazmin, wou... See more
Company replied
Needed help with my phone, none of the apps were working, seen Benn who was super helpful, very friendly, got my phone working again, thank you Benn
Company replied
Benn was fantastic, I had an issue with the volume on my phone and he fixed it within seconds, thank you Benn, shame about his leg though 10/10 experience
Company replied
I would highly recommend Nazmin at the Vodafone Swindon store. She provided excellent customer service from start to finish. She was professional, friendly and took the time to understand exact... See more
Company replied
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UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD, Swindon, United Kingdom
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We came into Vodafone, because my daughters phone wouldn’t work and Nazmin helped us straight away, not only did she give us a new phone with a great deal she also managed to bring myself and my partners sim only contact down, saving us over £50 a month. Thank you Nazmin

Reply from Vodafone UK - Swindon
Amazing experience, very polite insightful and got me a great deal I Was attended by Nazmin

Reply from Vodafone UK - Swindon

Reply from Vodafone UK - Swindon

Reply from Vodafone UK - Swindon
Great customer service from Nazmin. She is lovely and really helpful.

Reply from Vodafone UK - Swindon

Reply from Vodafone UK - Swindon
Nazmin was very helpful managed to sort everything that I needed help with thankyou very much also very polite 😁

Reply from Vodafone UK - Swindon
Nazmin was amazing help from start to finish! Very professional and did everything we needed to do in store.
Thank you so much, she is a credit to your team!

Reply from Vodafone UK - Swindon
The staff are friendly and very welcoming
Was an amazing experience.

Reply from Vodafone UK - Swindon
Mac was amazing and explained everything so well and made process easy.

Reply from Vodafone UK - Swindon
As I was in town I went to Vodafone to rectify a small problem with my billing. I had the pleasure of being served by a young person called Georgia (Swindon). Not only was the small problem completely explained, she went through every option for me, which will ultimately Will mean I buy a new handset.

Reply from Vodafone UK - Swindon
Very fast service despite being Saturday, perfect end of the day, best staff gelorgia

Reply from Vodafone UK - Swindon
Simran was incredible at the Swindon Town Vodafone branch. Dealing with a fault in my dad’s phone and then letting me know she can get me a better deal than O2 - making me leave them after 20+ years with them. Promote her! I also bought an iPad while she was switching me through her too

Reply from Vodafone UK - Swindon
Swift service, friendly and knowledgeable assistant. Nazmin was very helpful and understanding. Great experience

Reply from Vodafone UK - Swindon
You should be very proud of your shop assistant in Swindon branch called Conor
Very kind helpful and very polite manners
Everything explained with patience and we also laughed so much. Thank you very much and please let him know he was brilliant .
Thank you very much
Mrs.Brodnan

Reply from Vodafone UK - Swindon
Conor provided great customer service to both me and my family, explaining the whole process to ensure we understood every step of the upgrade. Very pleasant experience

Reply from Vodafone UK - Swindon
Quick service and excellent customer service. Friendly assisstace by Connor, highly recommend.

Reply from Vodafone UK - Swindon
Excellent service and professional conduct on the solutions on offer.
Stephen was the support staff helping me to renew my service contract.

Reply from Vodafone UK - Swindon
Quick, easy, no nonsense. Got exactly what I came in for as usual, with great friendly staff

Reply from Vodafone UK - Swindon
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