I came in to adjust my SIM plan and was helped by Omar who was fantastic. He was extremely knowledgeable and informative and helped me find a plan the better suited me. He was also very friendly and m... See more
Company replied
Location
Switch location408 The Strand,Covent Garden, WC2R 0NE London, GB
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See what reviewers are saying
Abhi is an excellent employee, flexible, patient, knows his job and very pleasant. Thank you very much. Great customer experience for me.
Company replied
I had a really great experience. Abhishek served me and he was really patient and explained me everything about the contract and the plans
Company replied
Your employee, Umar, was incredible! We (wife and I) are from the state of Florida in the U.S. and our cellular provider, apparently, does not favor international usage. Umar took care of both of ou... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - The Strand
Written by the company
Contact info
408 The Strand,Covent Garden, WC2R 0NE, London, United Kingdom
4.9
Excellent
192 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great and efficient service
Thanks to Omar for setting me up with a better deal without me even having to ask!
March 4, 2026
Unprompted review
Reply from Vodafone UK - The Strand
Hey Alice,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
UMAR great!
February 19, 2026
Unprompted review
Reply from Vodafone UK - The Strand
Hey Alan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Smooth customer service!!!
Smooth customer service!!!
Thank you Abhi… you are legend!!
February 16, 2026
Unprompted review
Reply from Vodafone UK - The Strand
Hey Ernest,
Thanks for the lovely review and fantastic support for Abhi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abhi was very helpful and knowledgeable…
Abhi was very helpful and knowledgeable - made it easy and stress free to set up my new phone after loosing my old one
February 2, 2026
Unprompted review
Reply from Vodafone UK - The Strand
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I’ve rarely had such a pleasant…
I’ve rarely had such a pleasant customer service experience. Estella was so helpful, cheerful and chatty to the perfect extent. She should be a customer service manager- she has great people skills as well as being super efficient and knowledgeable. A credit to Vodafone.
January 22, 2026
Unprompted review
Reply from Vodafone UK - The Strand
Hey Naomi,
Thanks for the lovely review and fantastic support for Estella.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very happpy with the service from Abhi.
Very happpy with the service from Abhi.
He sorted me out very quickly and politely.
Many thanks 🙏
Much appreciated
January 21, 2026
Unprompted review
Reply from Vodafone UK - The Strand
Hey Alexandru,
Thanks for the lovely review and fantastic support for Abhi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - The Strand
Hey Alan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - The Strand
Hey Gurpreet,
Thanks for the lovely review and fantastic support for Estela.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The service is really great they treet…
The service is really great they treet me well thanks for Mr. Abhi for his service
January 13, 2026
Unprompted review
Reply from Vodafone UK - The Strand
Hi Deniz,
Thank you so much for your wonderful review and the amazing support you’ve shown for Abhi—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Abhishek
Abhishek, Strand Store, he was quite helpful in changing my plan from a higher one to a lower one by guiding me based on my usage. Very helpful and great guy.
January 6, 2026
Unprompted review
Reply from Vodafone UK - The Strand
Hey Pankaj,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The service was perfect from abhi
The service was perfect from abhi, helped me to set up a new sim and it was very fast.
December 22, 2025
Unprompted review
Reply from Vodafone UK - The Strand
Hi Gulseren,
Thank you so much for your wonderful review and the amazing support you’ve shown for Abhi—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Good communication and great customer…
Good communication and great customer service
December 19, 2025
Unprompted review
Reply from Vodafone UK - The Strand
Hey Ben,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Umar helped me very quick and good
December 16, 2025
Unprompted review
Reply from Vodafone UK - The Strand
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - The Strand
Hi Glen,
Thank you so much for your wonderful review and the amazing support you’ve shown for Abhi—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - The Strand
Hi Aleksandr,
Thank you so much for your wonderful review and the amazing support you’ve shown for Abhi—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Abhi has been so helpful and a joy to…
Abhi has been so helpful and a joy to work with today!
November 21, 2025
Unprompted review
Reply from Vodafone UK - The Strand
Hey Ann,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abhi was of great help during the…
Abhi was of great help during the process.
November 18, 2025
Unprompted review
Reply from Vodafone UK - The Strand
We're happy to hear that you had a great experience with our agent Abhi.
Thanks,
Vodafone Social Media Team
Good service with Abhi
November 14, 2025
Unprompted review
Reply from Vodafone UK - The Strand
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Nice atmosphere and service
Lovely to meet subhash here, he helps me a lot to keep my number and my plan. Really appreciate for it.
October 23, 2025
Unprompted review
Reply from Vodafone UK - The Strand
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Abhi was very supportive and friendly
October 21, 2025
Unprompted review
Reply from Vodafone UK - The Strand
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
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