I came in to adjust my SIM plan and was helped by Omar who was fantastic. He was extremely knowledgeable and informative and helped me find a plan the better suited me. He was also very friendly and m... See more
Company replied
408 The Strand,Covent Garden, WC2R 0NE London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I came in to adjust my SIM plan and was helped by Omar who was fantastic. He was extremely knowledgeable and informative and helped me find a plan the better suited me. He was also very friendly and m... See more
Company replied
Abhi is an excellent employee, flexible, patient, knows his job and very pleasant. Thank you very much. Great customer experience for me.
Company replied
I had a really great experience. Abhishek served me and he was really patient and explained me everything about the contract and the plans
Company replied
Your employee, Umar, was incredible! We (wife and I) are from the state of Florida in the U.S. and our cellular provider, apparently, does not favor international usage. Umar took care of both of ou... See more
Company replied
Written by the company
408 The Strand,Covent Garden, WC2R 0NE, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Abhi was very helpful throughout the process of getting a SIM card and made everything clear and understandable.

Reply from Vodafone UK - The Strand

Reply from Vodafone UK - The Strand
Just moved in and got my phone number today. I was helped by Abhi and it was super quick.

Reply from Vodafone UK - The Strand
Abhishek was a wonderful server. He spent 2 hours and helped us with everything and he was very patient and lovely

Reply from Vodafone UK - The Strand
Abhishek was very helpful and the service was fast!

Reply from Vodafone UK - The Strand
Dear team of Vodafone,
thank you for the wonderful offer of your service. Abhi was very understanding and helpful. I am happy to be your customer.
Kind regards,
Christian Ronald Berlet

Reply from Vodafone UK - The Strand
Abhi was really friendly and professional and was very helpful. I asked a lot of questions and we went through a few models and he was very helpful. Very happy with the service.

Reply from Vodafone UK - The Strand
Abhi was excellent. Explained the plan well. Most polite and great customer care

Reply from Vodafone UK - The Strand
Excellent service from Abhi in updating my contracts and transferring an existing number to a new contract. Thank you.

Reply from Vodafone UK - The Strand
Abhi was wonderful in helping me set up my eSIM. Very quick, simple and easy

Reply from Vodafone UK - The Strand
Abhi was super helpful and made changing to a monthly plan stress free. Well done Vodafone.

Reply from Vodafone UK - The Strand
Really great service explained it all clearly for me

Reply from Vodafone UK - The Strand
Amazing customer service. Abhishek looked after me, resolved all my issues, improved the price of my contract, and went above and beyond to help me switch my broadband. Absolutely stellar service. Cannot praise him enough. Thank you

Reply from Vodafone UK - The Strand
Mourya is knowledgeable and very helpful. I had a very good experience.

Reply from Vodafone UK - The Strand
Abhi really helpful in finding me a new contract and explaining it all very well

Reply from Vodafone UK - The Strand

Reply from Vodafone UK - The Strand
Abhishek really helped with my bills and sorted my plans seamlessly. Very helpful.

Reply from Vodafone UK - The Strand
Abhi was professional and helped to upgrade my partner’s phone very smooth process.

Reply from Vodafone UK - The Strand
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.