Vodafone UK - Wakefield Teall Street Reviews 

201
TrustScore 5 out of 5

4.8

Teall Street 34, WF1 1QF Wakefield, England, GB


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Rated 5 out of 5 stars

Spoke to a lovely young lady Jessica at the Trinity Walk, Wakefield branch. She was very helpful and friendly, would highly recommend.

Company replied

Rated 5 out of 5 stars

Face to face discussion with Sammah in Wakefield store was an honest and personable experience. She was helpful and informative about getting best value from our contracts. A service that went one s... See more

Company replied

Rated 5 out of 5 stars

Absolute first class service from Scott who helped me restore my phone. He explained everything clearly, while also training a new member of staff and managing the expectations of other customers wait... See more

Company replied

Rated 5 out of 5 stars

Visited the Wakefield store today to check about EU roaming ahead of a holiday. Whilst there Jessica and George were able to check all of my Vodafone products. They spent time reviewing everything... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Wakefield Teall Street

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Teall Street 34, WF1 1QF, Wakefield, England, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

201 reviews

5-star
4-star
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1-star

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4.8

All reviews

(201)

40,969 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sammah in the wakefield shop dealt with…

Sammah in the wakefield shop dealt with my query in a professional and polite manner. Thankyou.

August 9, 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hi Peter, thank you so much for your wonderful review and the amazing support you’ve shown for Sammah, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

vodaphone Wakefield

Spoke to a lovely young lady Jessica at the Trinity Walk, Wakefield branch. She was very helpful and friendly, would highly recommend.

August 9, 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey Zoe,

Thanks for the lovely review and fantastic support for Jessica.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sammah has been amazing in her help in…

Sammah has been amazing in her help in trying to sort phone and contract
Many many thanks
11/10 😁😁😁😁😁😁

August 8, 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hi Katherine, thank you so much for your wonderful review and the amazing support you’ve shown for Sammah, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Excellent Customer Service

Visited the Wakefield store today to check about EU roaming ahead of a holiday. Whilst there Jessica and George were able to check all of my Vodafone products. They spent time reviewing everything and I came away with an amazing package. They've saved me a significant amount on my monthly spend, whilst improving my WiFi speed and enabling unlimited minutes and data for my daughter's tariff.
Jessica is relatively new to her role, but was really professional, knowledgeable and helpful. George, as Assistant Store Manager was brilliant in checking everything and was really supportive and encouraging towards Jessica - his mentorship of Jessica was fantastic to watch!
I've had an excellent in store customer experience today and have witnessed an in-store team that works well together to provide the best customer service.
Thanks Jessica and George.

July 21, 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey Anthony,

Thanks for the lovely review and fantastic support for Jessica and George..

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jess was very attentive while watching…

Jess was very attentive while watching and learning the process and transferring data from my old phone to my new phone, a credit to the store.

June 30, 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

George was extremely helpful

George was extremely helpful. Fantastic customer service and care. A total 5 star experience!

June 18, 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey Philippa,

Thanks for the lovely review and fantastic support for George.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolute first class service from Scott…

Absolute first class service from Scott who helped me restore my phone. He explained everything clearly, while also training a new member of staff and managing the expectations of other customers waiting. A huge thank you.

June 10, 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey Cath,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely brilliant /Sammah

Absolutely brilliant
Really good
Helpful simply the best

June 6, 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey Charles,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

In store discussion …

Face to face discussion with Sammah in Wakefield store was an honest and personable experience. She was helpful and informative about getting best value from our contracts. A service that went one step beyond, by stating they would check that the action put in place was followed through
Thank you

May 31, 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey Jean,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Karl has really helped mum sort her…

Karl has really helped mum sort her phone and broadband. Great customer service.

May 29, 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service and helped me get a great…

Great service and helped me get a great deal

May 29, 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Apple watch

Came in to get the wife a Apple Watch, we had Karl helping us, and he was absolutely amazing, helped us every step of the way and gave us all the information needed, credit to the team, thank you.

May 29, 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and efficient

May 9, 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey Lorraine,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service.Thank you

Fantastic service. Having bought a phone, I struggled to transfer my data. The sales adviser kindly helped me to do this very patiently.I was very grateful for his good humour and massive expertise, as it wasn't proving easy to achieve.Many thanks again.

May 6, 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey Samantha,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wakefield store

Renewed my contract Scott in the Wakefield store was brilliant!

He explained everything to me different packages ect..
To find what works best for me nothing was to much trouble.

He restored my faith in Vodafone again!

Thanks,
Scott!!!

May 6, 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey James,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent broadband swap over

Excellent broadband swap over, only took 10 mins thanks to Karl and assamah for her morale support 😁

May 4, 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey Alan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sammah has been great throuout my…

Sammah has been great throuout my experience of transferring from EE to yourselves. She has been very kind, patient and helpful with all aspects of the transfer and upgrade.

April 27, 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey Richard,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Karl is the best

Karl is the best
Very cooperative and genuinely professional
Ready to help at all times
Got it sorted
Thanks for the service
Deserve appreciation

April 21, 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey Husna,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Best service with an expert man called…

Best service with an expert man called Karl. THANKS

April 18, 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey Samson,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

new customer

George explained everything very clearly and thoroughly, making the entire process extremely easy and enjoyable with his great customer service.

April 18, 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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