Face to face discussion with Sammah in Wakefield store was an honest and personable experience. She was helpful and informative about getting best value from our contracts. A service that went one s... See more
Company replied
Location
Switch locationTeall Street 34, WF1 1QF Wakefield, England, GB
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See what reviewers are saying
Went in just wanting to explore options on a new contract, ended up with a contract and one of if not the best customer experiences I have come across thank you Vodafone Wakefield
Absolute first class service from Scott who helped me restore my phone. He explained everything clearly, while also training a new member of staff and managing the expectations of other customers wait... See more
Company replied
My husband and myself visited store to upgrade to new iPhone17’s and were helped by Jake, who came across from Manchester store to support the Wakefield branch near Trinity Walk. What a pleasant exper... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Wakefield Teall Street
Written by the company
Contact info
Teall Street 34, WF1 1QF, Wakefield, England, United Kingdom
4.9
Excellent
208 reviews
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Fantastic service.Thank you
Fantastic service. Having bought a phone, I struggled to transfer my data. The sales adviser kindly helped me to do this very patiently.I was very grateful for his good humour and massive expertise, as it wasn't proving easy to achieve.Many thanks again.
May 6, 2026
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey Samantha,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wakefield store
Renewed my contract Scott in the Wakefield store was brilliant!
He explained everything to me different packages ect..
To find what works best for me nothing was to much trouble.
He restored my faith in Vodafone again!
Thanks,
Scott!!!
May 6, 2026
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent broadband swap over
Excellent broadband swap over, only took 10 mins thanks to Karl and assamah for her morale support 😁
May 4, 2026
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey Alan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Sammah has been great throuout my…
Sammah has been great throuout my experience of transferring from EE to yourselves. She has been very kind, patient and helpful with all aspects of the transfer and upgrade.
April 27, 2026
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Karl is the best
Karl is the best
Very cooperative and genuinely professional
Ready to help at all times
Got it sorted
Thanks for the service
Deserve appreciation
April 21, 2026
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey Husna,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Best service with an expert man called…
Best service with an expert man called Karl. THANKS
April 18, 2026
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey Samson,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
new customer
George explained everything very clearly and thoroughly, making the entire process extremely easy and enjoyable with his great customer service.
April 18, 2026
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sammah Al-Taf is a cooperative and…
Sammah Al-Taf is a cooperative and helpful employee
April 14, 2026
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hi Alrayah,
Thank you for taking the time to leave a review and for your kind words about the support provided. We are really glad to hear that you found the experience cooperative and helpful.
We noticed you rated us 3 stars, and we would genuinely love to know what we could have done better to make your experience a 5 star one. Your feedback helps us improve and deliver an even better service in the future.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
karl his realy exland and his gave me…
karl his realy exland and his gave me very good price and good day for me with save maney
April 3, 2026
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey Hunar,
Thanks for the lovely review and fantastic support for Karl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The lady that helped us made sure that…
The lady that helped us made sure that we were fully satisfied by working hard to ensure that we came away happy, by fixing an issue with the account. She didn’t stop until this was done.
March 30, 2026
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic staff member Karl
Fantastic staff member Karl, very helpful got me a nice deal. Explained everything, would recommend.
March 25, 2026
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey Izabela,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Renew contract
Karl was very friendly and helpful in helping me renew my contact 👍🏻
March 23, 2026
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey Megan,
Thanks for the lovely review and fantastic support for Karl.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Both George and sammah were amazing…
Both George and sammah were amazing throughout making sure I was happy with my broadband and phone package. Couldn't thank them enough made me feel welcomed and listened too nothing was too big or too much trouble for them. They are a credit to your branch. Thanks guys
March 17, 2026
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey Tom,
Thanks for the lovely review and fantastic support for George and sammah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
My services was done my sir Karl and it…
My services was done my sir Karl and it was the most amazing experience I have ever had, you would regret it he has such a beautiful soul.
March 16, 2026
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey Alisha,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really helpful
Really friendly, helpful and knowledgeable service in store today.
Thank you.
February 26, 2026
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey Charlotte,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Karl & Sammah; Great customer experience!
Great customer experience buying a phone from the Wakefield store today. Returning on Wednesday to purchase an LTE watch to pair with it. Excellent advice and expertise demonstrated by Karl & Sammah across multiple visits, coupled with exemplary patience and a thorough understanding of my needs and requirements. Highly recommended!
February 15, 2026
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey Chris,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sammah was really helpful and patient…
Sammah was really helpful and patient with my cjallenges
February 11, 2026
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey Paul,
Thanks for the lovely review and fantastic support for Sammah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wakefield Store
Karl and George were extremely helpful and welcoming. In particular Karl was very knowledgeable and didn’t make me feel stupid when I was asking simple questions. I had previously tried to upgrade my phone over the phone, but I much prefer attending instore.
Karl is a credit to your company, down to earth and uses jargon free language making things easier to understand.
February 13, 2026
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey Gavin,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Karl and George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Karl great customer service, Wakefield
Karl gave a first class customer service today, nothing was too much trouble. He looked at various options to give us the best deal available. A real credit to the Wakefield office and your organisation.
February 9, 2026
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hi Gill,
Thank you so much for your wonderful review and the amazing support you’ve shown for Karl —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Sammah was very helpful from the start
Sammah was very helpful from the start, she greeted us with a friendly welcome and helped us find the best plan for my husband and myself. We told her we were on a budget and she helped find us plans that fit. Our experience was smooth and easy. Karl was also very helpful and friendly.
February 7, 2026
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey Jessica,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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