Vodafone UK - Wakefield Teall Street Reviews 

208
TrustScore 5 out of 5

4.9

Teall Street 34, WF1 1QF Wakefield, England, GB


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Rated 5 out of 5 stars

Face to face discussion with Sammah in Wakefield store was an honest and personable experience. She was helpful and informative about getting best value from our contracts. A service that went one s... See more

Company replied

Rated 5 out of 5 stars

Went in just wanting to explore options on a new contract, ended up with a contract and one of if not the best customer experiences I have come across thank you Vodafone Wakefield

Company replied

Rated 5 out of 5 stars

Absolute first class service from Scott who helped me restore my phone. He explained everything clearly, while also training a new member of staff and managing the expectations of other customers wait... See more

Company replied

Rated 5 out of 5 stars

My husband and myself visited store to upgrade to new iPhone17’s and were helped by Jake, who came across from Manchester store to support the Wakefield branch near Trinity Walk. What a pleasant exper... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Wakefield Teall Street

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Teall Street 34, WF1 1QF, Wakefield, England, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

208 reviews

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1-star

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4.9

All reviews

(208)

41,063 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The adviser was very professional and…

The adviser was very professional and explained really well. He gave me full details of all the offers explaining them really well. It was great experience

February 3, 2026
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hey Anne,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Karl was as helpful as he could be and…

Karl was as helpful as he could be and navigated me through the process in language I understood.

February 2, 2026
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hi Kathy,

Thank you so much for your wonderful review and the amazing support you’ve shown for Karl —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Our very smooth purchase

George is very knowledgeable about the products he discussed with us. He made us feel comfortable with our purchase and took the time to explain all aspects of our choice. He’s very patient and most pleasant to speak to. Thank you for your kind service George.

February 1, 2026
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hey Erica,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

George was very helpful with my enquiry…

George was very helpful with my enquiry and went above and beyond to enable me to switch to broadband with Vodafone.

February 1, 2026
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic experience…

Great helpful advice given by assistant ensuring my visit. Excellent shopping experience and would recommend this Wakefield branch.

January 29, 2026
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hey Jeffrey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

George in the Wakefield branch gives…

George in the Wakefield branch gives excellent service. We came back for another phone from him because he is extremely helpful & explains how everything works & the plan. He is an asset to the company.

January 29, 2026
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hey GRAHAM,

Thanks for the lovely review and fantastic support for George.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely guy Karl

Lovely guy. Karl. Great honest customer service.
Makes a mean brew and the best home made cookies on offer too... 😂 ( Joking )

January 16, 2026
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hey Jo,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Outstanding customer service and very…

Outstanding customer service and very helpful information from Karl. Thank you!

January 11, 2026
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hey Becky,

Thanks for the lovely review and fantastic support for Karl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, efficient and friendly

January 9, 2026
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hey Amanda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Came in to enquire about moving from our previous provider. Karl was really helpful and very friendly and helpful was able to get me and the Mrs a great deal.

January 9, 2026
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hey Robert,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Karl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super friendly

Sarma was super friendly! Very helpful and Karl was great as well top marks!

January 9, 2026
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Karl was amazing and helped me very…

Karl was amazing and helped me very much with multiple things . Karl was a great help with helping me not only making the process so quick and painless . He additionally helped me when my email was hacked .

January 6, 2026
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hi Alicia,

Thank you so much for your wonderful review and the amazing support you’ve shown for Karl —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

First class service from Ian

First class service from Ian. Helped get my number transferred over from o2 were your customer service had failed.

December 13, 2025
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hey Simon,

Thanks for the lovely review and fantastic support for Ian.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We were served by Karl who customer…

We were served by Karl who customer service was absolutely brilliant so helpful and explained everything to a high standard. Thank you so much Karl

December 9, 2025
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hey Dianne,

Thanks for the lovely review and fantastic support for Karl.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ian, Store Manager

Ian, the store manager ably took over from one of his helpful and awesome colleagues and went through some options in the problem-solving and resourcing department. He simultaneously chatted with me about life in general and sorted the GigaCube, including putting the SIM in for me. His attention and help is much appreciated.

December 5, 2025
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey Jo,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really friendly and helpful staff

Really friendly and helpful staff. I was nervouse about changing phones but yasmin and Ian were really nice.

December 1, 2025
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey Shannon,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Karl was excellent and found my perfect…

Karl was excellent and found my perfect deal

November 29, 2025
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey Alan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ian helped me buy and set up my new…

Ian helped me buy and set up my new mobile phone. Absolutely first class service.

November 26, 2025
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey Christine,

Thanks for the lovely review and fantastic support for Ian.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Karl was very helpful would recommend…

Karl was very helpful would recommend him to my friends. Had great customer service

November 26, 2025
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey Lucinda,

Thanks for the lovely review and fantastic support for Karl.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Yasmin

Yasmin. Was very helpful today very happy x

November 25, 2025
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hi Joanna,

Thank you so much for your wonderful review and the amazing support you’ve shown for Mikey—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

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