Face to face discussion with Sammah in Wakefield store was an honest and personable experience. She was helpful and informative about getting best value from our contracts. A service that went one s... See more
Company replied
Location
Switch locationTeall Street 34, WF1 1QF Wakefield, England, GB
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See what reviewers are saying
Went in just wanting to explore options on a new contract, ended up with a contract and one of if not the best customer experiences I have come across thank you Vodafone Wakefield
Company replied
Absolute first class service from Scott who helped me restore my phone. He explained everything clearly, while also training a new member of staff and managing the expectations of other customers wait... See more
Company replied
My husband and myself visited store to upgrade to new iPhone17’s and were helped by Jake, who came across from Manchester store to support the Wakefield branch near Trinity Walk. What a pleasant exper... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Wakefield Teall Street
Written by the company
Contact info
Teall Street 34, WF1 1QF, Wakefield, England, United Kingdom
4.9
Excellent
208 reviews
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George was happy to help with all…
George was happy to help with all aspects of my queries
August 27, 2025
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
George was very helpful with answering…
George was very helpful with answering my questions and making sure I had a comfortable experience while buying a new phone!
August 18, 2025
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very fast and helpful George was…
Very fast and helpful George was brilliant with the sale I definitely recommend this store
August 17, 2025
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Wakefield Teall Street
We appreciate you taking the time to share your wonderful experience. We're so glad to hear that you received such great support!
Vodafone Social Media Team
Yasmin at wakefield trinity walk was…
Yasmin at wakefield trinity walk was brilliant, she did everything for me and got me the best deal. Great communication and customer service. Very friendly, not pushy. Will go again.
August 8, 2025
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey Whitworth,
Thanks for the lovely review and fantastic support for Yasmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wakefield Teall Street
Hey Jamie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Yasmin was super friendly and so…
Yasmin was super friendly and so helpful today in store, lovely woman and amazing experience
July 29, 2025
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey Megan,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Yasmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very polite and very helpful with what…
Very polite and very helpful with what I needed , really good service
July 25, 2025
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey Lee,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Yasmin was spectacular
Yasmin was spectacular, great customer service !
July 19, 2025
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey Humaira,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wakefield Teall Street
Hey Di,
Thanks for the lovely review and fantastic support for Yasmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
George was a great customer service…
George was a great customer service person. I was so confused and worried that I was losing a great deal and he definitely went over and above!
July 9, 2025
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hi Jimmy,
Thank you so much for your wonderful review and the amazing support you’ve shown for George —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Karl was very knowledgeable and great…
Karl was very knowledgeable and great customer service very good at sorting out a new phone and arranging trade in and explained it all in easy terms and fully, amazing chap and very friendly
July 5, 2025
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey Eric,
Thanks for the lovely review and fantastic support for Karl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Yasmin helped me remove the bugs off my…
Yasmin helped me remove the bugs off my phone thank you
June 23, 2025
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hi Christine. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Karl was helpful when coming in to add…
Karl was helpful when coming in to add an extra sim to my account and buy a phone. Always friendly when visiting the Walefield store!
June 20, 2025
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hi Stuart. We're happy to hear that your experience adding a SIM and buying a phone was helpful. We appreciate you mentioning the friendly service at our store and your positive feedback!
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came to sort out a new phone and…
I came to sort out a new phone and Yasmin was excellent with helping me out! She has great customer service and was very patient with me (I am very slow with technology). If I need any help, I will be asking for Yasmin in the future!
May 24, 2025
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey Alice. We're happy to hear that you had a positive experience. We appreciate your feedback and are glad that you found our service helpful.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Many thanks to Yasmin for her professionalism
Many thanks to Yasmin for her professionalism in giving the best advise in reference to my new vodafone contract. What distinguishes Yasmin is her friendly and care approach and she has a great skill in understanding clients needs before offering the best solution. I would highly recommend Yasmin to family and friends.
March 13, 2025
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hi Yasir. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Karl was very helpful in the purchase…
Karl was very helpful in the purchase of my new phone
June 14, 2025
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hi. Thank you for leaving a review on the great service you have received!
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Yasmin is fab :D
Yasmin dealt with me today! I had no idea what phone to get but she asked me many questions to establish I got the right phone. She simplified everything for me and had great customer service! We had a great chat and made me feel at ease. Thankyou yasmin :D
June 10, 2025
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hi Rachel.
It's great to know that our agent Yasmin helped you find the perfect phone and made you feel comfortable.
Thank you for your for taking the time to share your feedback,
Vodafone Social Media Team
This is a really bad company.Everything…
This is a really bad company.Everything you can imagine what can be wrong is wrong with them.
Their speed is awful and keeps dropping.You cannot work from home if you do.The signal wont come to next room or upstair.
There customer service is very poor.Their AI bot will take ages to pass it on to customer service advisor.
Take out atleast hour and half if you want to speak to anyone.
I am not sure how they will survive in this fast paced world
June 3, 2025
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hi Safirul,
We're sorry to hear about the issues you've experienced with our service, including slow speeds, poor signal strength, and difficulties contacting customer service.
For any assistance, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm. If you have already spoken to the team but haven't received the resolution you were looking for, please come chat with my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Thanks,
Vodafone Social Media Team
Lovely customer service
Lovely customer service, couldn't do enough to help us. Very polite and respectful. George was his name.
June 5, 2025
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
We're happy to hear that you received such wonderful customer service! We appreciate you taking the time to share your positive experience with us.
Thanks,
Vodafone Social Media Team
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