Vodafone UK - Wakefield Teall Street Reviews 

208
TrustScore 5 out of 5

4.9

Teall Street 34, WF1 1QF Wakefield, England, GB


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Rated 5 out of 5 stars

Face to face discussion with Sammah in Wakefield store was an honest and personable experience. She was helpful and informative about getting best value from our contracts. A service that went one s... See more

Company replied

Rated 5 out of 5 stars

Went in just wanting to explore options on a new contract, ended up with a contract and one of if not the best customer experiences I have come across thank you Vodafone Wakefield

Company replied

Rated 5 out of 5 stars

Absolute first class service from Scott who helped me restore my phone. He explained everything clearly, while also training a new member of staff and managing the expectations of other customers wait... See more

Company replied

Rated 5 out of 5 stars

My husband and myself visited store to upgrade to new iPhone17’s and were helped by Jake, who came across from Manchester store to support the Wakefield branch near Trinity Walk. What a pleasant exper... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Wakefield Teall Street

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Teall Street 34, WF1 1QF, Wakefield, England, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

208 reviews

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1-star

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4.9

All reviews

(208)

41,063 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing help Thankyou

Amazing help Thankyou

May 31, 2025
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey Kate,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Karl was amazing today and Enya!

Karl was amazing today and Enya!! Customer service was amazing! We got new phones and saved money !!! Amazing !

May 28, 2025
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hi Sally. Thank you for your review for both Karl and Enya. It's always lovely to read such brill feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Yasmin was brilliant

Yasmin was brilliant. so helpful

May 25, 2025
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hey Kate,

Thanks for the lovely review and fantastic support for Yasmin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent staff

The staff was amazing, Yasmin was very patient and kind she was so helpful and made the it easy to find my phone deal

May 15, 2025
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hey Mel,

Thanks for the lovely review and fantastic support for Yasmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing

Brilliant service by Karl

May 17, 2025
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hey Karen,

Thanks for the lovely review and fantastic support for Karl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Karl great - really helpful.

Karl was great, really helpful and friendly. Five star service.

May 10, 2025
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hey Nigel,

Thanks for the lovely review and fantastic support for Karl.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Karl gave an excellent service at the…

Karl gave an excellent service at the Wakefield Branch.. his customer attention to details was brilliant

May 1, 2025
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hey Stuart,

Thanks for the lovely review and fantastic support for Karl.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Karl,can’t thank…

Excellent service from Karl,can’t thank him enough 👍👍

April 27, 2025
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hey there,
Thanks for the lovely review and fantastic support for Karl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience from Yasmin

Great experience from Yasmin, super helpful and informative. She was great - would recommend to others

April 21, 2025
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hey Jasmin,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

George in the Worthing shop was…

George in the Worthing shop was fantastic. So helpful as I’m not very technical. He was really professional and patient as well as knowledgeable on the products and deals! What an asset!!!

April 12, 2025
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hey Alex,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team




v

Rated 5 out of 5 stars

Absolutely excellent service from Karl…

Absolutely excellent service from Karl at Vodafone.

April 11, 2025
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hey David,

Thanks for the lovely review and fantastic support for Karl.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Karl the gem!

Went into my local store to get assistance reporting a lost phone. Karl, the assistant was so patient and so helpful, assisting me on the phone with the customer services team. His help alleviated my anxieties and resolved my problems

April 2, 2025
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hey Zoe,

Thank you for your review. It's always lovely to read such nice feedback. Glad Karl could help you regarding the lost phone.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

very friendly…and very helpfull

Good experience Karl was very friendly explained every thing to me very happy 😊

April 2, 2025
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey Julie,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Seamless

Seamless, excellent service from Karl,a true credit to the Vodafone team in Wakefield. Nothing too much trouble. Efficient, knowledgeable and friendly. A true professional.

March 29, 2025
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey Jim,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Tea

Rated 5 out of 5 stars

Vodafone Wakefield

George has been really helpful! Explained everything about my contract and offers available and made me have an overall great experience. Please pass on my great thanks to George and all of his expertise! Thank you for your time George, much appreciated :)

March 25, 2025
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hi Austeja,

Thanks for taking your time to leave this review for George. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Fantastic service from George

George provided such a great friendly service and super cheap deal + trade in. Really appreciated his efforts. Still can't quite believe how good it was.

March 22, 2025
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hi Rory and Joanne,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Dan gave great customer service when I…

Dan gave great customer service when I visited the store today. I got a great deal on my iPhone will definitely return for my renewal

March 22, 2025
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hello Isabella,

It's great to hear about the positive experience which you've had with Dan. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing Customer Service!!

Dan provided great customer service when i popped in. What a legend!! Thank you so much 😀😀

March 22, 2025
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hello Adam,

It's great to hear about the positive experience which you've had with Dan. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Karl was very helpful thank you

Karl was very helpful thank you

March 20, 2025
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hi Elizabeth,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

My visit into the department was…

My visit into the department was amazing Dan really helped me get an amazing experience with a deal I can truly be happy with as the unlimited plan helps me tremendously throughout my day to day.

February 25, 2025
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hello, Ash,

It's great to hear that you received a 5 star service from Dan! Thanks for taking the time to provide feedback on this.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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