Face to face discussion with Sammah in Wakefield store was an honest and personable experience. She was helpful and informative about getting best value from our contracts. A service that went one s... See more
Company replied
Location
Switch locationTeall Street 34, WF1 1QF Wakefield, England, GB
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See what reviewers are saying
Went in just wanting to explore options on a new contract, ended up with a contract and one of if not the best customer experiences I have come across thank you Vodafone Wakefield
Company replied
Absolute first class service from Scott who helped me restore my phone. He explained everything clearly, while also training a new member of staff and managing the expectations of other customers wait... See more
Company replied
My husband and myself visited store to upgrade to new iPhone17’s and were helped by Jake, who came across from Manchester store to support the Wakefield branch near Trinity Walk. What a pleasant exper... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Wakefield Teall Street
Written by the company
Contact info
Teall Street 34, WF1 1QF, Wakefield, England, United Kingdom
4.9
Excellent
208 reviews
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My visit today was great
My visit today was great. A man called Dan served me and got me the best deal in the store I got an iPhone max pro with unlimited data. Thanks Dan appreciate it
February 26, 2025
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hello, Shahzaib,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Dan.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I just want to say thank you to…
I just want to say thank you to Vodafone Wakefield, you really did make things easy for my mum when trying to sort her a new plan out. We didn't need a new phone we just wanted a better value sim only and that's what we got. Dan was very helpful and explained everything to my mum so she could understand what she was getting rather than like the other shops telling her what would be best for her. Thanks again.
February 21, 2025
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey Claire,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant service
George was absolutely amazing, very patient and explained everything fully
February 17, 2025
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Thanks for you lovely feedback for George 😊 All the best, The Vodafone Social Media Team
Daniel was fabulous!
I visited the Wakefield branch at 5pm yesterday, the branch closed at 5:30 so I was worried I wouldn’t be able to get sorted! My partner had his phone stolen so was a very stressful day and we needed to get a new sim and phone due to my partner having his own business. Despite numerous technical difficulties and the systems not being on our side, Daniel went above and beyond to ensure I left with a new phone! Cannot thank him enough, his customer service was amazing and rare to come by these days! He stayed until 6pm when he was supposed to leave at 5:30, I really appreciate this and the effort he put in to ensure the order was complete. So thank you Daniel!
February 6, 2025
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hi Beth,
This is lovely feedback for Daniel. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
On my visit to the Wakefield store on…
On my visit to the Wakefield store on Thursday January 30th, Yasmin was extremely helpful, knowledgeable and gave me good advice with a very pleasant attitude.
February 2, 2025
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hi Kath,
This is a great review for Yasmin. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
Amazing guy called Karl in Wakefield …
Amazing guy called Karl in Wakefield branch sorted our new contract out for next 24months. So helpful and cheerful and fulfilled all our phone requirements today. Will visit again and hope he's still here to help us. Thank you Karl for your help.
January 31, 2025
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
I was having a terrible day trying to…
I was having a terrible day trying to transfer my esim from one phone to another called Vodafone many times and they were no use so I came to Vodafone Wakefield and a great guy called Karl was a hero within 2 minutes I was sorted and ready to go thank you
January 25, 2025
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hi Ben,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Moving old phone number onto new contract
Karl was amazing! I had been trying to sort this out for months by calling Vodafone and even emailing a complaint and didn’t get it sorted until today. Karl and a lady from customer services were able to sort this out over the phone no problem. Thank you so much, appreciated massively!
January 19, 2025
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hello, Lucy,
It's great to hear about the positive experience which you've had with Karl. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Karl was extremely kind ,patient and…
Karl was extremely kind ,patient and helpful, I cannot praise him enough ,you are lucky to have him as an employee
January 10, 2025
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Amazing service from Enya!
Came in for an upgrade and was helped by the lovely Enya! She knew exactly what i was looking for and helped me set up the perfect phone plan. Thank you Enya!
January 9, 2025
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Enya was very friendly and helpful…
Enya was very friendly and helpful excellent service in the wakefield store
July 24, 2024
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hi Kirsten,
We really appreciate your five start review and feedback for Enya. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great experience
Great experience. Enya was very helpful and knowledgeable with what she would recommend for me.
January 10, 2025
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hi Brogan,
Thanks for the great feedback for Enya, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Wonderful service from Yasmin
On my recent visit to wakefield vodafone shop i had a wonder experience with a young lady call Yasmin , she was very friendly and knowledgable and helped me with my all my queries about my mums contract and what was the best options for her as she is elderly and not very knowledgable about phones. I would defiantly use the Wakefield store again.
January 7, 2025
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hi Julie,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
George the best sales personality of 2025
George was a very pleasant and helpful manner of staff that went above and beyond to find the right deal to suit. His bubbly personality was a joy and he deserves a pay rise 👍🏼
January 8, 2025
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hi Jenni. Thank you for your review for George. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Karl was brilliant today and helped out…
Karl was brilliant today and helped out my parents . I will be back at the end a the month with my daughter to see him and get his help with my daughters phone. He was on the phone to customer service for over an hour. It's been a good few hour he was very patient with us all absolutely fantastic service x
January 7, 2025
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hi Stacey,
Thank you for taking the time to leave us a 5 star review and the amazing feedback about the team and the service level they have provided.
Thanks,
The Vodafone Social Media Team
best experience
This was one of the best experiences I have had buying a phone. Karl was very informative and a answered all the questions I had. He also gave me great advice on choosing my phone. I will definitely be back and I will be telling my friends and family about my great experience.
December 30, 2024
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hi Steve. Thank you for your review for Karl. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service today
Excellent service today. So helpful. Spent nearly two hours sorting for me. Nothing too much bother. Will definitely recommend.
Karl one of best customer service people i have ever dealt with. Thank you so much.
December 28, 2024
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hello,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dan helped set my new phone up and…
Dan helped set my new phone up and ensured I didn't lose any of my numbers or pictures. Thank you
December 24, 2024
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hi Karen,
Thanks for your review and your positive feedback for Dan! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Exellent service
Exellent service ! Jasmine from Wakefield branch is really nice and helpfull to find the best opcion for you ,recommended 100 %😊😊😊
December 23, 2024
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hi Katarzyna,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Enya was very helpful transferring my…
Enya was very helpful transferring my data and helping me upgrade my device. Lovely experience.
December 21, 2024
Unprompted review
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