Face to face discussion with Sammah in Wakefield store was an honest and personable experience. She was helpful and informative about getting best value from our contracts. A service that went one s... See more
Company replied
Teall Street 34, WF1 1QF Wakefield, England, GB
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Face to face discussion with Sammah in Wakefield store was an honest and personable experience. She was helpful and informative about getting best value from our contracts. A service that went one s... See more
Company replied
Went in just wanting to explore options on a new contract, ended up with a contract and one of if not the best customer experiences I have come across thank you Vodafone Wakefield
Company replied
Absolute first class service from Scott who helped me restore my phone. He explained everything clearly, while also training a new member of staff and managing the expectations of other customers wait... See more
Company replied
My husband and myself visited store to upgrade to new iPhone17’s and were helped by Jake, who came across from Manchester store to support the Wakefield branch near Trinity Walk. What a pleasant exper... See more
Company replied
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Teall Street 34, WF1 1QF, Wakefield, England, United Kingdom
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I got the best deal today for daughter for Christmas. Thank you Keifer. Great staff

Reply from Vodafone UK - Wakefield Teall Street
Great experience at Vodafone, great help sorted my & my husband phone out Karl

Reply from Vodafone UK - Wakefield Teall Street
Great service from Dan in store, helped transfer all my data from old phone to new

Reply from Vodafone UK - Wakefield Teall Street
Dan was great with me today during my visit. I got the iPhone 16 pro max and an amazing deal thanks Dan the man

Reply from Vodafone UK - Wakefield Teall Street
Dan was amazing in store and helped with my upgrade. What a guy!!

Reply from Vodafone UK - Wakefield Teall Street
Dan was very helpful in your store with my upgrade query and was a pleasure to speak too

Reply from Vodafone UK - Wakefield Teall Street
dan was fantastic yesterday with my daughter. he got her the best deal with the best benefits thank you for the good service

Reply from Vodafone UK - Wakefield Teall Street
Karl was FANTASTIC with my 87 year old mum. He made a genuine connection, listened and acted on exactly what she needed. I was really impressed thanks again 😁

Reply from Vodafone UK - Wakefield Teall Street
Had to return a phone and it couldn't have been an easier process. In and out with no fuss. Many thanks to Dan for the help

Reply from Vodafone UK - Wakefield Teall Street
The staff were incredibly helpful and kind and did a great job fixing my phone. Top quality. Particularly the help from Kiefer (hopefully I've spelt his name right.)

Reply from Vodafone UK - Wakefield Teall Street
Staff were helpful and assisted quickly. Answered all my queries and even helped with an additional problem I hadn't initially gone in for.

Reply from Vodafone UK - Wakefield Teall Street
Karl was friendly, professional and very informative. He was also very professional and did not try to sell me things I didn't need or want. Because of this, I left my previous supplier EE and was happy to become a Vodafone customer

Reply from Vodafone UK - Wakefield Teall Street
Great experience Karl was super helpful in the Wakefield branch and got me everything I needed

Reply from Vodafone UK - Wakefield Teall Street
The shop is fantastic with great atmosphere Kroger was really helpful with my purchase

Reply from Vodafone UK - Wakefield Teall Street
Keifer was amazing. He really made the effort to cater to my needs and nothing was too much trouble

Reply from Vodafone UK - Wakefield Teall Street
Great experience in store!!! Was really helpful and chatty :)

Reply from Vodafone UK - Wakefield Teall Street

Reply from Vodafone UK - Wakefield Teall Street
Enya was lovely and made me feel very comfortable and reassured during my upgrade process. thank you enya.

Reply from Vodafone UK - Wakefield Teall Street
Great service in store from Dan and Enya to solve issues my mum was having with her phone. Customer services over the phone is terrible, much better in store.

Reply from Vodafone UK - Wakefield Teall Street
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