Vodafone UK - Wakefield Teall Street Reviews 

208
TrustScore 5 out of 5

4.9

Teall Street 34, WF1 1QF Wakefield, England, GB


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Rated 5 out of 5 stars

Face to face discussion with Sammah in Wakefield store was an honest and personable experience. She was helpful and informative about getting best value from our contracts. A service that went one s... See more

Company replied

Rated 5 out of 5 stars

Went in just wanting to explore options on a new contract, ended up with a contract and one of if not the best customer experiences I have come across thank you Vodafone Wakefield

Company replied

Rated 5 out of 5 stars

Absolute first class service from Scott who helped me restore my phone. He explained everything clearly, while also training a new member of staff and managing the expectations of other customers wait... See more

Company replied

Rated 5 out of 5 stars

My husband and myself visited store to upgrade to new iPhone17’s and were helped by Jake, who came across from Manchester store to support the Wakefield branch near Trinity Walk. What a pleasant exper... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Wakefield Teall Street

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Teall Street 34, WF1 1QF, Wakefield, England, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

208 reviews

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4.9

All reviews

(208)

41,293 reviews in the last 12 months

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Rated 5 out of 5 stars

I got the best deal today for daughter…

I got the best deal today for daughter for Christmas. Thank you Keifer. Great staff

December 20, 2024
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hey Steven, I'm glad Keifer was able to find you such a great deal today 😊 All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience at Vodafone

Great experience at Vodafone, great help sorted my & my husband phone out Karl

December 16, 2024
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hi Julie,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Dan in store

Great service from Dan in store, helped transfer all my data from old phone to new

December 10, 2024
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hello, Richard,

It's always our aim to provide a helpful service, so it's great to hear that Dan delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan was great with me today during my…

Dan was great with me today during my visit. I got the iPhone 16 pro max and an amazing deal thanks Dan the man

November 29, 2024
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hi Leon,

Thank you for your review. It’s great to hear of your positive experience with Dan. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan was amazing in store and helped…

Dan was amazing in store and helped with my upgrade. What a guy!!

November 29, 2024
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hi Lynne,

What super feedback for Dan! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Dan was very helpful in your store with…

Dan was very helpful in your store with my upgrade query and was a pleasure to speak too

November 28, 2024
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hi Tacey,

Thanks for your review for Dan. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

dan was fantastic yesterday with my…

dan was fantastic yesterday with my daughter. he got her the best deal with the best benefits thank you for the good service

November 26, 2024
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hi Natalie,

This is a great review for Dan. We’re glad to hear you found the best option for your daughter when visiting the store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Karl was FANTASTIC with my 87 year old…

Karl was FANTASTIC with my 87 year old mum. He made a genuine connection, listened and acted on exactly what she needed. I was really impressed thanks again 😁

October 28, 2024
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hello,

It's always our aim to provide a helpful service, so it's great to hear that Karl delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had to return a phone and it couldn't…

Had to return a phone and it couldn't have been an easier process. In and out with no fuss. Many thanks to Dan for the help

October 26, 2024
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hey Michael, I'm sorry your phone wasn't suitable, but it's great to hear our team made returning it so simple.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Great work and kindness

The staff were incredibly helpful and kind and did a great job fixing my phone. Top quality. Particularly the help from Kiefer (hopefully I've spelt his name right.)

October 26, 2024
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hey Stefan. Thanks for your awesome review. It's great to see we were able to help fix your phone.
Thanks again, The Vodafone Social Media Team

Rated 5 out of 5 stars

Staff were helpful and assisted...

Staff were helpful and assisted quickly. Answered all my queries and even helped with an additional problem I hadn't initially gone in for.

October 23, 2024
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hi Tosin. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Karl was friendly

Karl was friendly, professional and very informative. He was also very professional and did not try to sell me things I didn't need or want. Because of this, I left my previous supplier EE and was happy to become a Vodafone customer

October 19, 2024
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hi Lesley,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and thank you for the amazing feedback about Karl

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience Karl was super helpful…

Great experience Karl was super helpful in the Wakefield branch and got me everything I needed

October 14, 2024
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hello, Ben,

Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Karl.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The shop is fantastic with great…

The shop is fantastic with great atmosphere Kroger was really helpful with my purchase

September 30, 2024
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hi Katie,

Thanks for your lovely review for Kroger in our Wakefield store. We appreciate your support.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Keifer was amazing

Keifer was amazing. He really made the effort to cater to my needs and nothing was too much trouble

September 28, 2024
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hi Mohammed,

This is amazing feedback for Keifer. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Great experience in store!!

Great experience in store!!! Was really helpful and chatty :)

September 30, 2024
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hi Dominik,

Thanks for your review for our Wakefield store. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Yasmin great service

Yasmin great service

September 16, 2024
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hello, Tina,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Yasmin was great

September 11, 2024
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hello, Linda,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Enya was lovely and made me feel very…

Enya was lovely and made me feel very comfortable and reassured during my upgrade process. thank you enya.

August 27, 2024
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hi Hols,

We’re glad to hear you found the best for you when visiting the store. Thanks for your review.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Great service in store from Dan and…

Great service in store from Dan and Enya to solve issues my mum was having with her phone. Customer services over the phone is terrible, much better in store.

August 28, 2024
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hi Claire,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

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