Saj in Watford branch always help me and take care of me as a customer. Wether it's changing or updating contract, changing payment date, helping with quiries, he always helps professionally. I... See more
Company replied
Location
Switch location52b The Harlequin, WD17 2TL Watford, GB
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See what reviewers are saying
I visited the Vodafone Watford branch after having a poor experience with EE, and I was assisted by Sajid. What an exceptional member of staff. He was polite, patient, and took the time to really... See more
Company replied
I had a great experience buying my new phone. Valentin was amazing from start to finish, friendly, knowledgeable, and incredibly helpful. He took the time to answer all my questions and made the who... See more
Company replied
I had an amazing experience at this Vodafone branch especially because of the person helping me. Valentin was amazing and really understood what it means to give great customer service. He went above... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Watford experience
Written by the company
Contact info
52b The Harlequin, WD17 2TL, Watford, United Kingdom
4.8
Excellent
202 reviews
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Helpful team
Helpful team. My phone wasn't working so I went in ato the Watford store and the manager helped me fix the problem and now I am happy
June 3, 2023
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Mary,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Absolutely useless 4 people serving
Absolutely useless 4 people serving , I was on my own ,the only customer and no one can serve me.
(i am going to leave my complaint as is, but want to add the person who served me was Handicapped and i should have been more lenient)
June 3, 2023
Unprompted review
Reply from Vodafone UK - Watford experience
Hi Robert, thanks for taking the time to leave your review. We always strive to improve in every part of our business and receiving feedback will help us to achieve this. If there is anything that we can help you with, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fantastic service
Fantastic service. Straight to the point, friendly and very informative.
June 2, 2023
Unprompted review
Reply from Vodafone UK - Watford experience
Hi Christian. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please come and chat to us over on:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Watford experience
Hi James,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Great service by Aqsa
Aqsa was very helpful & patient in my wife’s purchase & set up of a new iphone 14 from the Watford branch. Would definitely recommend.
May 27, 2023
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Mark,
Thanks for the lovely review and fantastic support for Aqsa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent Service from Maria
Excellent Service from Maria - Watford Branch
May 27, 2023
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Rakesh,
Thanks for the lovely review and fantastic support for Maria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Maria was very friendly,helpful and…
Maria was very friendly,helpful and effecient. I am happy with my purchase.
May 26, 2023
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Simba,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Maria
Maria, is very approachable. She explained everyone about the plans and gives me option on how it works. She is brilliant! I would definitely love her so much a very nice lady who keeps smiling.
May 26, 2023
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Sarah,
Thanks for letting us know what an amazing job Maria did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Mercedes was brilliant got exactly what…
Mercedes was brilliant got exactly what I needed super helpful deffo recommend.
May 25, 2023
Unprompted review
Reply from Vodafone UK - Watford experience
Hi Colin, It's great to see Mercedes offered such memorable service.
Thanks for your review, The Vodafone Social Media Team
Suvansh and the manager Kemuel worked…
Suvansh and the manager Kemuel worked together to fix my issues. I tried to upgrade on line but it failed so I was told to go to the store and they fixed everything for me
May 25, 2023
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Adam,
Thanks for the lovely review and fantastic support for Suvansh and Kemuel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Maria was so helpful with my upgrade
Maria was so helpful with my upgrade. I appreciate her kindness and knowledge
May 24, 2023
Unprompted review
Reply from Vodafone UK - Watford experience
Hey Hilary,
Thanks for letting us know what an amazing job Maria did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Customer service Priya who made my day…
Customer service Priya who made my day brilliant. I have returned my I phone within 14 days and ordered a new phone
May 23, 2023
Unprompted review
Reply from Vodafone UK - Watford experience
Hi there,
This is a great review for Priya. I'm glad to hear your day was made brilliant from this experience in store.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Priya was excellent
Priya was excellent. She explained everything. Customer service was excellent
May 23, 2023
Unprompted review
Reply from Vodafone UK - Watford experience
Hi Susan,
Thanks for taking the time to leave a review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Lovely sales advisor called Priya!
There was a sales advisor called Priya. A lovely young lady who was ever so friendly and easy to approach. She explained things very thoroughly and gave us many options. A bonus was I wasn’t aware but she was able to speak to my dad in our language and explain to him what type of deals he would be getting. It was nice as I didn’t have to keep translating things. She also kept us laughing and gave us a memorable experience at store, I will be back for her customer service.
April 29, 2023
Unprompted review
Reply from Vodafone UK - Watford experience
Hi Viid. Thank you for your 5-star review for Priya. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Priya was very helpful and gave us good…
Priya was very helpful and gave us good information
April 29, 2023
Unprompted review
Reply from Vodafone UK - Watford experience
Hi Colin. Thank you for your review for Priya. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Malina is great!
April 15, 2023
Unprompted review
Reply from Vodafone UK - Watford experience
Hi Nela,
Thanks for the great feedback for Malina, it's really appreciated! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
I went into the Watford store and spoke…
I went into the Watford store and spoke to Priya she gave me some very good advice on home broadband and on more information on a new mobile plan. Great customer service
April 12, 2023
Unprompted review
Reply from Vodafone UK - Watford experience
Hello!
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat.
Thanks again,
Vodafone Social Media Team
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