Went in to renew our contracts last week Had Jordan as our assistant. He was helpful funny professional knowledgeable and nothing was too much trouble Went in today to collect and again he was amazi... See more
Company replied
45 Cheese Lane, NN8 1EX Wellingborough, GB
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Went in to renew our contracts last week Had Jordan as our assistant. He was helpful funny professional knowledgeable and nothing was too much trouble Went in today to collect and again he was amazi... See more
Company replied
Saffron from Wellingborough store was more than happy to help me with my data transfer from my old phone to my new one, she put me at ease following my negative experience with Northampton store. I wi... See more
Company replied
Our advisor for the last 2 Saturdays has been Jordan, we were with him for 2 hours each day whilst first choosing new phones and setting up our contracts and then this week to pick up our phones. He... See more
Company replied
Despite me being very set on what I wanted Theo was great and talked through all options available to find the best deal and stop me making a mistake! Thank you!
Company replied
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45 Cheese Lane, NN8 1EX, Wellingborough, United Kingdom
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Went it for bill query qnd the guys in store were great. Always use the Wellingborough store.

Reply from Vodafone UK - Wellingborough
Came in & saw Jordan who helped me get rid of my phones virus :) happy customer

Reply from Vodafone UK - Wellingborough
Saffron was veery helpful and listen to what i had to say and offered me support as to what i needed fr the Internet to run once I reached home as i needed the net to work from home snd orher essential daily chores vis the net. Saffron was very friendly and knowledgeable. And also explained everything to me properly.

Reply from Vodafone UK - Wellingborough
Came in & saw Jordan who fixed my emails :)

Reply from Vodafone UK - Wellingborough
My battery exploded over the weekend and thought id lost everything as hadnt backed up properly. I went along to the wellingborough shop to pick up my new phone and showed Raj at the store my old unit. After a few hours of what looked like magic Raj recovered everything from my old phone. Ive never been so relieved or gratefull. Thank you Raj

Reply from Vodafone UK - Wellingborough
Excellent service from Jordan helped me with my enquiry:)

Reply from Vodafone UK - Wellingborough
Had some problems with my phone Jordan fixed them, friendly & helpful 😄

Reply from Vodafone UK - Wellingborough
Wellingborough store are always helpful. Store manager Raj always helps use and the family.

Reply from Vodafone UK - Wellingborough
Was helped by Theo today very knowledgeable and helpful and an overall extremely positive experience great guy

Reply from Vodafone UK - Wellingborough
Staff here attended to my need and sort it out for me asap

Reply from Vodafone UK - Wellingborough
Great service from Jordan highly reccomend

Reply from Vodafone UK - Wellingborough
Jordan upgraded my device really friendly & helpful :)

Reply from Vodafone UK - Wellingborough
Excellent service from Theo. Initially, he gave us time in the store looking around before slowly approaching us, by which time we had a good idea of what we were looking for. He clearly spoke us through the best options and we are so happy with our choice. Fantastic experience at Vodaphone, can not thank you Theo enough.

Reply from Vodafone UK - Wellingborough
Recently came in with a problem on my device saw Jordan who fixed it straight away, will be recommending Vodafone Wellingborough in future :)

Reply from Vodafone UK - Wellingborough
I visited the Vodafone store in Wellingborough today to buy a phone and received fantastic service from Theo. He was very friendly, helpful, and took the time to answer all my questions. I can’t fault the service I received today from Theo.

Reply from Vodafone UK - Wellingborough
Very efficient and informative. Explained everything clearly. Salesman called Theo.

Reply from Vodafone UK - Wellingborough
I came in to see saffron about my bill she was very helpful and explained everything in detail.

Reply from Vodafone UK - Wellingborough

Reply from Vodafone UK - Wellingborough
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