Went in to renew our contracts last week Had Jordan as our assistant. He was helpful funny professional knowledgeable and nothing was too much trouble Went in today to collect and again he was amazi... See more
Company replied
Location
Switch location45 Cheese Lane, NN8 1EX Wellingborough, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Saffron from Wellingborough store was more than happy to help me with my data transfer from my old phone to my new one, she put me at ease following my negative experience with Northampton store. I wi... See more
Company replied
Our advisor for the last 2 Saturdays has been Jordan, we were with him for 2 hours each day whilst first choosing new phones and setting up our contracts and then this week to pick up our phones. He... See more
Company replied
Despite me being very set on what I wanted Theo was great and talked through all options available to find the best deal and stop me making a mistake! Thank you!
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Wellingborough
Written by the company
Contact info
45 Cheese Lane, NN8 1EX, Wellingborough, United Kingdom
4.9
Excellent
253 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vodafone UK - Wellingborough
Hi. We're happy to hear that your iPad is now working! Thank you for letting us know about your experience. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came in to see Saff about a new phone…
I came in to see Saff about a new phone she gave me a lot of information and guidance with choosing appropriate device
November 5, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Best customer service
Raj is honestly the most helpful main at Vodafone - great customer service and helped get all our issues sorted. Thank you!
November 3, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Hi. We appreciate the fantastic review and support for the team member. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The service was pretty much great they…
The service was pretty much great they always take care of our needs
November 2, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Wellingborough
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Jordan moved my sim & helped
Jordan helped out & fixed our problem:)
October 18, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Wellingborough
Hi,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Upgrade both my phones and had great…
Upgrade both my phones and had great service from Raj.
October 2, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Raj was great help
Raj was great help. He moved me over from 02 to Vodafone. Great helping me out
October 1, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Theo was amazing went above and beyond…
Theo was amazing went above and beyond to complete our contract and our needs. 😁
October 1, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey Nicola,
Thanks for the lovely review and fantastic support for Theo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
We called in to your wellingborough…
We called in to your wellingborough branch yesterday with a problem with my phone.We were greeted by Jordan and Theo who were so helpful and friendly and soon sorted out my phone .A Credit to your company Jordan And Theo thank you .
September 19, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I went in to see saff about my bill and…
I went in to see saff about my bill and she was very helpful and explained every thing in detail.
September 13, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Saffron is amazing & very helpful &…
Saffron is amazing & very helpful & really lovely to talk to …she is a credit to Vodafone & made the whole process of upgrading easy & stress free thank you 😀
September 12, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jordan was excellent very helpful
Jordan was excellent very helpful
September 6, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
When into vodafone to upgrade phone.Raj…
When into vodafone to upgrade phone.Raj was great and informatic. Sold us the right phone.
September 3, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Thanks for the review and the feedback provided about our agent Raj.
Vodafone Social Media Team
Iphone fix.
Popped in today as my sons iPhone wasn't working. Jordan was so helpful and fixed it straight away for us. He was very polite and his customer service was perfect. Thank you Jordan!
August 29, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey Zoe,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Saff
Thank you Saff
You were so lovely and helpful finding us the best sim only deals for all of our phones and getting a mobile hotspot option added to our account.
August 9, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey Kirsten,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jordan helped me fix my phone
Jordan helped me fix my phone, massive thank you!!!
August 9, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey Joyce,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mr Raj at Vodafone Wellingborough
Mr. Raj was incredibly helpful during the change of my phone process. Great thanks to him and his amazing level of support and the service.
August 5, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey Andrey,
Thanks for the lovely review and fantastic support for Raj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgraded to new phone today and had…
Upgraded to new phone today and had expecting service from Raj help me set my new phone up and tranfer data
August 5, 2025
Unprompted review
Reply from Vodafone UK - Wellingborough
Hey Mr Patel,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.